Decree No. 01/2026/TTLT-BCA-VKSNDTC-TANDTC, Issued Jointly by the Ministry of Public Security, the Supreme People's Procuratorate, and the Supreme People's Court, to Detail Article 114 of the Law on Measures for the Education of Minors Violating the Law Regarding Complaints and Reports in the Implementation of Educational Measures at Juvenile Detention Centers

JOINT CIRCULAR

Detailed provisions on Article 114 of the Juvenile Justice Law regarding complaints and appeals in the implementation of educational measures at reformatories

Based on the Juvenile Justice Law No. 59/2024/QH15, amended and supplemented by certain articles according to Law No. 85/2025/QH15;

Based on the Law on Issuing Normative Legal Documents No. 64/2025/QH15, amended and supplemented by certain articles according to Law No. 87/2025/QH15;

Minister of Public Security,

Chief Procurator of the Supreme People's Prosecution President of the Supreme People's Court, issue a joint circular detailing provisions on Article 114 of the Juvenile Justice Law regarding complaints and appeals in the implementation of educational measures at reformatories. CHAPTER I GENERAL PROVISIONS Article 1. Scope of application

1. This Joint Circular stipulates the authority, procedures, and responsibilities of relevant agencies and individuals with authority in receiving, processing, and resolving complaints and appeals related to the implementation of educational measures at reformatories as provided for in Article 114 of the Juvenile Justice Law No. 59/2024/QH15, amended and supplemented by certain articles according to Law No. 85/2025/QH15 (hereinafter referred to collectively as the Juvenile Justice Law).

2. This Joint Circular does not apply to complaints and appeals related to the implementation of measures for sending individuals to reformatories under the provisions of the Administrative Violations Handling Law.

Article 2. Applicability

1. The High People's Court, Supreme People's Prosecution, Criminal Execution Management Agency of the Ministry of Public Security, Reformatories, authorities and individuals with responsibilities in implementing educational measures at reformatories.

2. Complainants, accusers, persons against whom complaints or accusations are made, relevant agencies, units, and individuals involved in resolving complaints and appeals, heads of agencies and units with authority.

Article 3. Use of model documents

The issuance of documents for receiving, categorizing, accepting, and resolving complaints and appeals related to the implementation of educational measures at reformatories shall be carried out according to models prescribed by law and by the Ministry of Public Security.

CHAPTER II COMPLAINTS AND RESOLUTION OF COMPLAINTS IN THE IMPLEMENTATION OF EDUCATIONAL MEASURES AT REFORMATORIES

Article 4. Persons with the right to complain, complaint time limit

1. Students at reformatories or their representatives (hereinafter referred to as the complainant) have the right to file a complaint against actions or decisions of relevant agencies and individuals with authority in implementing educational measures at reformatories if they believe that such actions or decisions are unlawful and infringe upon the lawful rights and interests of students at reformatories.

2. The initial complaint time limit is thirty (30) days from the date of receipt or knowledge of the decision or action related to the implementation of educational measures at a reformatory which the complainant believes violates the law. The second complaint time limit is fifteen (15) days from the date of receiving the decision resolving the complaint from an authority. In cases where the complainant fails to file a complaint within the prescribed period due to force majeure or other objective impediments, the duration of such force majeure or objective impediment shall not be included in the complaint time limit.

1. The complainant, who is a student in a reform school or the representative of such a student (hereinafter referred to as the complainant), has the right to lodge a complaint against acts or decisions of authorities and persons with jurisdiction in implementing educational measures at a reform school where there is grounds for believing that such act or decision contravenes the law and infringes upon the lawful rights and interests of students in a reform school.

2. The time limit for the first appeal is thirty (30) days from the date on which the complainant becomes aware of the decision or act implementing educational measures at a reform school that he considers to be unlawful. The time limit for the second appeal is fifteen (15) days from the date on which the complainant receives the decision resolving the complaint from an authority with jurisdiction. In case the complainant fails to exercise his right to lodge a complaint within the prescribed period due to force majeure or objective impediments, such periods of force majeure or objective impediments shall not be counted towards the time limit for lodging complaints.

Article 5. Cases of complaints regarding the implementation of educational measures at reformatories that shall not be processed

1. The decision or act complained of is not directly related to the legal rights and interests of the complainant.

2. The complainant is an individual who lacks full civil capacity and has no legal representative, except where otherwise provided by law.

3. The legal representative of a student at a reformatory does not have documentation proving their lawful representation.

4. The complaint period has expired.

5. A decision resolving the complaint is in effect and enforceable.

Article 6. Decisions and acts that may be complained of

1. Complainable decisions include those made by criminal execution agencies at provincial public security departments, criminal execution management agencies under the Ministry of Public Security, reformatories, competent people's courts related to the implementation of educational measures at reformatories, including:

a) Decisions placing minors in reformatory schools;

b) Decisions regarding deferring the implementation of educational measures at reformatory schools;

c) Decisions temporarily suspending the implementation of educational measures at reformatory schools;

d) Decisions canceling decisions to defer or temporarily suspend the implementation of educational measures at reformatory schools;

d) Documents rejecting early termination of the implementation of educational measures at reformatory schools;

e) Decisions suspending the implementation of educational measures at reformatory schools;

g) Decisions seeking to locate individuals implementing educational measures at reformatory schools, students at reformatory schools;

h) Decisions rewarding or punishing students at reformatory schools for violations;

i) Other decisions issued in accordance with the Juvenile Justice Law.

2. Complainable acts include actions taken by authorized personnel during the implementation of educational measures at reformatory schools as provided by the Juvenile Justice Law.

Article 7. Authority to resolve complaints and supervise complaint resolution

1. The principal of a reformatory school and the head of a provincial criminal execution agency shall resolve complaints regarding decisions or acts complained of by officers, non-commissioned officers, and soldiers under their jurisdiction.

2. The director of a provincial public security department shall resolve complaints regarding decisions or acts complained of by heads of criminal execution agencies at provincial public security departments; decisions resolving complaints made by heads of criminal execution agencies at provincial public security departments.

3. The head of the Ministry of Public Security's criminal execution management agency shall resolve complaints regarding the following:

a) Decisions or acts complained of by principals of reformatory schools and officers, non-commissioned officers, and soldiers under their jurisdiction;

b) Decisions resolving complaints made by principals of reformatory schools.

4. The Minister of Public Security shall resolve complaints regarding the following:

a) Decisions or acts complained of by heads of criminal execution management agencies at the Ministry of Public Security;

b) Decisions resolving complaints made by provincial public security department directors and heads of criminal execution management agencies at the Ministry of Public Security.

5. The authority to resolve complaints for courts is as follows:

a) District court presidents, military district court presidents shall resolve complaints regarding decisions or acts of judges, judicial examiners, court clerks, deputy presidents of district courts, and military district courts under their jurisdiction;

b) President of provincial people's courts shall resolve complaints regarding decisions or acts of district court presidents; president of military regional courts shall resolve complaints regarding decisions or acts of military district court presidents;

c) Presidents of provincial people's courts, military regional court presidents shall resolve complaints regarding decisions or acts of judges, court clerks, judicial examiners, deputy presidents of provincial people's courts, and military regional courts under their jurisdiction;

d) President of the Supreme People's Court, president of the Central Military Court shall resolve complaints regarding decisions made by presidents of provincial people's courts, military regional courts.

6. The procuratorate is responsible for supervising the resolution of complaints by courts, criminal execution management agencies under the Ministry of Public Security, and criminal execution agencies at provincial public security departments in accordance with Article 113, Paragraph 2 of the Juvenile Justice Law. When supervising complaint resolutions regarding the implementation of educational measures at reformatory schools, the procuratorate may request courts, criminal execution management agencies, and competent criminal execution agencies to perform the following tasks:

a) Provide relevant case files and documents;

b) Issue decisions resolving complaints where the complaint resolution period has expired but no decision has been issued in accordance with the law;

c) Inspect complaint resolutions within their jurisdiction or those of subordinates if the procuratorate has grounds to believe that there are violations in the complaint resolution process.

7. Within seven days or fifteen days for cases with objective reasons from the date of receipt of the request under Paragraph 6, Point b; fifteen days or thirty days for cases with objective reasons from the date of receipt of requests under Points a and c of Paragraph 6, the requested agency shall fulfill the procuratorate's request. If there are objective reasons necessitating an extension of the period, the requested agency must notify the procuratorate in writing of the reason.

Article 8. Rights and Obligations of the Complainant in the Execution of Educational Measures at a Reform School

2. The complainant must truthfully present facts, provide relevant information and documents concerning the complaint to the authority responsible for processing the complaint; bear legal responsibility for the content presented and the provision of such information and documents, and comply with decisions on the resolution of complaints that are enforceable.

Article 9. Responsibilities of the Complainee in the Execution of Educational Measures at a Reform School

1. Provide an explanation regarding the decision or behavior in the execution of educational measures at a reform school that has been complained about, and provide relevant information and documents when requested by competent authorities, organizations, or individuals.

2. Comply with decisions on the resolution of complaints that are enforceable.

3. Compensate for losses and rectify consequences caused by unlawful decisions or behaviors in accordance with the provisions of the law.

4. The complainee shall be informed of the content of the complaint; present evidence regarding the legality of the decision or behavior in the execution of educational measures at a reform school that has been complained about, and receive a decision on the resolution of complaints.

Article 10. Time Limits for Processing Complaints

1. The time limit for processing the first complaint shall not exceed fifteen days from the date of acceptance.

2. The time limit for processing the second complaint shall not exceed thirty days from the date of acceptance.

3. In cases where necessary, and for complex matters, the time limits specified in paragraphs 1 and 2 of this Article may be extended by no more than thirty days.

Article 11. Receipt, Classification, and Processing of Complaints

1. Within three working days from the receipt of a complaint within its jurisdiction for processing, the competent authority shall assign an entity under its control to verify the conditions for acceptance. Depending on each case, the competent authority may handle the matter as follows:

a) If the complaint meets the conditions for acceptance, it must be accepted and processed in accordance with legal provisions, and notify the complainant of the acceptance in writing;

b) If the complaint does not meet the conditions for acceptance, return the complaint and specify the reasons for non-acceptance;

c) If the complaint lacks sufficient information or documents regarding the conditions for acceptance, request the complainant to provide additional information or documents before accepting it;

d) If the complaint contains multiple issues and involves the jurisdiction of several authorities, guide the complainant to write separate complaints.

2. For complaints that do not fall within the jurisdiction for processing, depending on each case, the authority receiving the complaint shall handle as follows:

a) Complaints regarding decisions or behaviors in the execution of educational measures at a reform school, and decisions resolving such complaints, shall be transferred to the competent authority responsible for resolution, while simultaneously informing the complainant in writing;

b) For complaints not falling under the circumstances specified in point (a) of this paragraph, guide the complainant to submit their complaint to the competent authority. Guidance is provided only once. In cases where the complainant submits original documents or materials with the complaint, return these documents and materials to the person who submitted them; if returned via postal service, ensure proper handling.

3. When a complainant directly lodges a complaint and cannot write it themselves, the authority receiving the complaint shall prepare a record of the proceedings and forward it to the competent authority responsible for processing the complaint.

3. Where the complainant directly lodges a complaint and is unable to write a petition himself, the authority or person receiving the complaint shall prepare a record thereof and forward it to the competent authority responsible for resolving the complaint.

Article 12. Procedure, Processing and Resolution of Complaints

1. For complaints within the jurisdiction and meeting the conditions for acceptance, during the complaint resolution period, the authority responsible for resolving complaints (hereinafter referred to as the "complaint handler") shall accept and implement the following procedures:

a) Examine the basis and legality of the decision or action of the person complained against, and the decision on the complaint that is being appealed. Based on the results of the examination, if there are sufficient grounds for resolution and no further verification of the content of the complaint is necessary, the complaint handler shall immediately issue a decision resolving the complaint. In cases where it is necessary to verify the content of the complaint, the complaint handler may conduct the verification themselves or delegate someone to carry out the verification;

b) During the verification process, the person delegated to handle the case may request the complainant to provide information, documents, and evidence to clarify the content of the complaint. If the results of the verification differ from the complainant's requests, and if deemed necessary, the complaint handler shall organize a dialogue with the complainant, the person complained against, relevant agencies, organizations, or individuals to clarify the content of the complaint;

c) Upon expiration of the time limit for verifying the content of the complaint, but before verification is completed, the person delegated to handle the case shall report to the complaint handler for examination and decision on extending the verification period. The extension period for verification shall not exceed the resolution period for complaints;

d) Directly or request relevant authorities or persons with jurisdiction to apply necessary measures to prevent potential losses;

e) Issue a decision resolving the complaint. In cases where the complainant withdraws the complaint, issue a decision suspending the processing of the complaint.

2. The resolution of complaints shall be documented in a file. The file for resolving complaints includes: the complaint letter or document recording the content of the complaint; the statement from the person complained against; documents and evidence provided by all parties; inspection, verification records, conclusions, results of appraisals (if applicable); meeting minutes, dialogue organization minutes (if applicable); decision on resolution of the complaint; decision suspending the processing of the complaint (if applicable), and other relevant documents. The file for resolving complaints shall be numbered in sequence according to the order of documents and stored in accordance with legal provisions.

Article 13. Procedure, Processing of First Instance Complaints in Implementing Educational Measures at Reformatories

1. After accepting a complaint, the authority responsible for resolving complaints as stipulated in Article 7 of this Circular shall conduct verification, request the complainant and the person complained against to provide explanations and relevant information; meet with relevant agencies, organizations, or individuals to clarify the content of the complaint and issue a first instance decision on resolution.

2. The first instance decision on resolution is enforceable if the complainant does not file another complaint within the appeal period.

2. The decision resolving the first appeal becomes effective if within the time limit for appeals, the complainant does not lodge another appeal.

Article 14. Content of Decision Resolving the First Complaint on Educational Measures at Juvenile Detention Centers

1. Date, month, year of decision.

2. Name and address of the complainant, the person complained against.

3. Complain content.

4. Result of investigation into the complaint content.

5. Result of dialogue (if applicable).

6. Legal basis for resolving the complaint.

7. Conclusion that the complaint is correct, partially correct, or incorrect in full.

8. Maintain, amend, revoke, or request amendment and revocation of a part of the complained decision or require cessation of implementation of the complained decision or behavior. In cases where the authority resolving complaints issues a decision to revoke the decision without granting a stay of execution of educational measures at the juvenile detention center, the authority resolving complaints decides on a temporary suspension of the execution of such measures.

9. Compensation for damages and remediation of consequences caused by unlawful decisions or behaviors (if applicable).

10. Guidance on rights to file a second complaint.

Article 15. Procedure and Process for Resolving Second Complaints on Educational Measures at Juvenile Detention Centers

1. In the event of continued complaints, the complainant must submit a complaint along with the decision resolving the first complaint and relevant documents to the authority authorized to resolve second complaints.

2. During the process of resolving second complaints, the authority resolving complaints may request the authority resolving the first complaint, relevant agencies, organizations, or individuals to provide information, documents related to the content of the complaint; summon the person complained against and the complainant as necessary; verify and carry out other measures in accordance with legal provisions to resolve the complaint. Agencies, organizations, or individuals receiving such requests must comply with these requests.

3. The decision resolving second complaints takes effect.

Article 16. Content of Decision Resolving Second Complaints on Educational Measures at Juvenile Detention Centers

1. Date, month, year of decision.

2. Name and address of the complainant, the person complained against.

3. Complain content.

4. Result of investigation into the complaint content.

5. Result of dialogue (if applicable).

6. Legal basis for resolving the complaint.

7. Conclusion on the complain content and resolution by the authority resolving first complaints.

8. Maintain, amend, revoke, or request amendment and revocation of a part of the complained decision or require cessation of implementation of the complained decision or behavior; compensation for damages and remediation of consequences caused by unlawful decisions or behaviors.

Article 17. Responsibilities of Authorities and Individuals Resolving Complaints

1. Authorities and individuals resolving complaints are responsible for organizing the receipt of complaints, recording the content of complaints in a register or tracking log, timely and proper resolution in accordance with legal provisions, and sending decisions resolving complaints or decisions to suspend complaint resolution to the complainant and the person complained against; reporting or informing on the results of complaint resolution to the agency, organization, or individual that transferred the complaint.

2. Within three working days from the date of receipt (in case of receipt), issue a decision resolving complaints or a decision to suspend complaint resolution, the Ministry of Public Security's Criminal Execution Management Agency, provincial criminal execution agencies, juvenile detention centers, courts must notify the competent procuratorate of the notification of receipt, decision resolving complaints, or decision suspending complaint resolution (if applicable) for supervision in accordance with Article 113, Paragraph 2 of the Juvenile Justice Law. Authorities and individuals authorized to resolve complaints are responsible for complying with the requests of the procuratorate in accordance with legal provisions.

3. The authority or individual who issued a decision, behavior, or complaint resolution complained about is responsible for providing written explanations, submitting files, information, documents, and evidence related to the content of the complaint upon request by the authority resolving complaints. Providing explanations, submitting files, information, documents, and evidence related to complaints and their resolutions must be completed within three working days from receipt of the request.

4. The authority or individual authorized to resolve complaints is responsible before the law for the resolution of complaints.

Chapter III COMPLAINTS AND HANDLING OF COMPLAINTS IN THE IMPLEMENTATION OF EDUCATIONAL MEASURES AT REHABILITATION SCHOOLS

Article 18. Persons with the Right to File a Complaint

Students at rehabilitation schools and all citizens have the right to file a complaint with competent authorities regarding acts of violation of law by any authority in the implementation of educational measures at rehabilitation schools that cause damage or threaten to cause damage to the interests of the State, rights, lawful interests of organizations, entities, or individuals.

Article 19. Rights and Obligations of the Complainant and the Accused

The rights and obligations of the complainant and the accused in the implementation of educational measures at rehabilitation schools shall be carried out in accordance with the Law on Complaints.

Article 20. Competent Authorities for Handling Complaints and Supervision of Complaint Handling

1. The competent authorities for handling complaints by the People's Public Security Force are as follows:

a) The Principal of the Rehabilitation School, the Head of the Criminal Execution Authority at the Provincial Level of the People's Public Security Force have the authority to handle complaints regarding acts of violation of law committed by individuals under their management;

b) The Head of the Criminal Execution Management Authority at the Ministry of Public Security handles complaints regarding acts of violation of law committed by the Principal of the Rehabilitation School and acts of violation of law committed by individuals under their management; the Director of the Provincial Level People's Public Security Force handles complaints regarding acts of violation of law committed by the Head of the Criminal Execution Authority at the Provincial Level of the People's Public Security Force;

c) The Minister of Public Security handles complaints regarding acts of violation of law committed by the Head of the Criminal Execution Management Authority at the Ministry of Public Security.

2. The competent authorities for handling complaints by the Courts are as follows:

a) The President of the Regional People's Court, the President of the Military Region People's Court handle complaints regarding acts of violation of law committed by Judges, Clerks, and Adjudicators at the Regional People's Court, Military Region People's Court under their management;

b) The President of the Provincial Level People's Court handles complaints regarding acts of violation of law committed by the Presidents of the Regional People's Courts; the President of the Military Region People's Court with jurisdiction has the authority to handle complaints regarding acts of violation of law committed by the Presidents of the Military Region People's Courts;

c) The President of the Supreme People's Court, the President of the Central Military Court handle complaints regarding acts of violation of law committed by the Presidents of the Provincial Level People's Courts, Military Region People's Courts.

3. Procuratorates at all levels have the authority to handle complaints regarding acts of violation of law committed by individuals under their management and supervise the handling of complaints by the Courts, Criminal Execution Management Authority at the Ministry of Public Security, and Provincial Level Criminal Execution Authorities in accordance with Article 113, Paragraph 2 of the Juvenile Justice Law and implement provisions similar to Articles 6 and 7 of this Joint Circular.

Article 21. Time Limit for Handling Complaints

1. The time limit for handling complaints is not more than thirty days from the date of receipt of the complaint; in complex cases, the handling may be extended once but not exceeding thirty days; in particularly complex cases, the handling may be extended twice, each extension not exceeding thirty days.

2. Complaints regarding acts of violation of law that have signs of criminal offenses shall be handled in accordance with the Criminal Procedure Law and other relevant provisions of the law.

Article 22. Receipt, Classification, and Handling of Complaints

When receiving a complaint, an authority or person with the power to receive complaints shall examine, classify, and handle as follows:

1. For complaints within its jurisdiction for resolution, within seven days from receipt of the complaint, the authority with the power to resolve must conduct verification regarding the name, address, and other contents in accordance with the law on complaints. In cases where the complainant directly lodges a complaint, they shall request the complainant to state their full name, address, and present identification documents. If the complaint meets the conditions for acceptance, the authority or person with the power to accept shall handle it for resolution and notify the complainant in writing if requested. If the complaint does not meet the conditions for acceptance, a written notification of non-acceptance of the complaint shall be provided to the complainant.

2. For complaints outside its jurisdiction for resolution, they shall transfer the complaint or record thereof, along with relevant documents and evidence, to the authority or person with the power to resolve and notify the complainant if requested.

3. Complaints without clear names, addresses, or using another's name; or where the content of the complaint has already been resolved by an authority or person with the power to resolve and the complainant cannot provide new evidence shall not be considered for examination or resolution. If the information in the complaint does not clearly identify the complainant but provides specific documents and evidence regarding the illegal acts committed by the accused, the receiving agency or organization shall conduct a compliance inspection within its authority or transfer it to an authority or organization with such power for compliance inspections to support management work.

4. Complaints of violations outside educational measures at Juvenile Detention Centers are handled in accordance with the Law on Complaints and relevant laws.

Article 23. Procedure and Process for Acceptance and Resolution of Complaints

1. For complaints within its jurisdiction and meeting the conditions for acceptance, within the resolution period as stipulated in Paragraph 21 of this Joint Circular, the authority with the power to resolve shall perform the following procedures:

a) Issue a decision to verify the content of the complaint. In cases where the person resolving the complaint does not directly conduct the verification, issue a decision to assign someone to conduct the verification;

b) Conduct interviews with the complainant and request provision of information, documents, and evidence to clarify the content of the complaint. If direct interviews with the complainant are not possible due to objective reasons, send a written request for the complainant to provide information, documents, and evidence to clarify the content of the complaint;

c) Conduct interviews with the accused and request explanations regarding the contents alleged against them and provision of relevant information, documents, and evidence. If the explanations provided by the accused are unclear or the information, documents, and evidence provided by the accused are insufficient, request further clarification from the accused on unresolved issues;

d) Issue a written request for agencies, organizations, and individuals to provide information, documents, and evidence related to the content of the complaint. If necessary, the verifier may directly interview relevant agencies, organizations, and individuals to collect information, documents, and evidence related to the content of the complaint;

e) Directly or request an authority or person with power to apply appropriate measures to prevent timely harm from the alleged actions that could cause damage or threaten damage to state interests, organizational interests, personal safety, health, or property;

f) When the verification period for the content of the complaint has expired but the verification is not yet complete, the authority resolving the complaint shall consider extending the verification period. The extended verification period shall not exceed the resolution period for the complaint;

h) Issue a decision to resolve the complaint.

2. The resolution of complaints must be documented in a file. The file for handling complaints includes: the complaint or record thereof (if applicable); notification of acceptance; decision on assignment and verification plan; explanations regarding the alleged actions; records of interviews with the complainant, accused, relevant agencies, organizations, and individuals; collected information, documents, and evidence; expert reports (if applicable); report on the results of the verification; decision to resolve the complaint; and other related documents. The file for handling complaints must be numbered in a table of contents and stored according to legal regulations.

2. The handling of complaints must be documented in a file. A file containing the resolution of complaints includes: the complaint petition or record of the content of the complaint (if any); notification of acceptance of the complaint; decision on assignment and plan for investigating the content of the complaint; explanation regarding the complained act; records of meetings with the complainant, the person complained against, relevant organizations, entities, and individuals; collected information, documents, and evidence; results of expert examination (if applicable); report on the investigation of the content of the complaint; decision resolving the complaint; and other related documents. The file containing the resolution of complaints must be numbered in a register according to the order of the documents and stored in accordance with legal provisions.

Article 24. Responsibilities of Authorities and Individuals in Handling Complaints

1. The authority handling complaints shall be responsible for organizing the receipt of complaint reports, recording the content of the complaint when the complainant directly presents their complaint (in cases where necessary, audio or video recordings may be made); fully documenting the content of the complaint in a register or tracking log and promptly processing it in accordance with legal provisions; notifying the complainant and the person complained against of the receipt and sending the decision on handling the complaint; informing the supervisory authority of the person complained against of the outcome of the complaint resolution; reporting or informing the results of the complaint resolution to the relevant authorities, organizations, or individuals who transferred the report.

2. Within a period of three working days from the date of receipt or issuance of the decision on handling complaints, the authority for criminal enforcement under the Ministry of Public Security, the provincial public security organ's authority for criminal enforcement, the reform school, and the court shall send a notification of receipt or decision on handling complaints to the same-level People's Procuratorate to conduct supervision over the resolution of complaints in accordance with paragraph 2 of Article 113 of the Juvenile Justice Law. Authorities and individuals responsible for handling complaints shall implement the requirements of the People's Procuratorate in accordance with legal provisions.

3. Relevant authorities, organizations, or individuals are responsible for providing full information, documents, evidence, and physical evidence (if any) and reporting in writing about matters related to the complained behavior within five working days from the date they receive the request.

4. The authority handling complaints and those assigned to verify the content of the complaint shall keep confidential the names, addresses, and signatures of the complainant as requested; promptly request relevant authorities to protect the complainant in cases where they are threatened, retaliated against, or persecuted.

5. During the process of handling complaints, if it is found that there are violations of the law in the implementation of educational measures at reform schools, the authority handling complaints shall take measures to prevent such legal violations or recommend relevant authorities to apply appropriate measures until the outcome of the complaint resolution; if there are signs of criminal activity, they must transfer the complaint report or record of the content of the complaint and related documents to the competent investigative authority. In cases where the person complained against has violated the law but does not warrant criminal prosecution, appropriate measures shall be taken within their authority or a recommendation made to relevant authorities for handling. If it is determined that the complaint was false, corrective actions must be taken or recommendations made to relevant authorities to restore the legal rights and interests of the person complained against that were infringed upon due to the false complaint; at the same time, recommendations must be made to relevant authorities to handle those who intentionally filed a false complaint.

Chapter IV CONDITIONS FOR IMPLEMENTATION

Article 25. Effective Date

This Circular shall take effect from April 23, 2026.

Article 26. Implementation Organization

1. The Ministry of Public Security, the Supreme People's Procuratorate, and the Supreme People's Court are responsible for implementing, guiding, inspecting, and urging the implementation of this Circular within their respective sectors.

2. During the implementation of this Circular, if there are any ambiguities that require guidance or amendments, relevant authorities, organizations, or individuals shall notify the Ministry of Public Security, the Supreme People's Procuratorate, and the Supreme People's Court to promptly provide guidance and resolve issues.