Circular No. 12/2013/TT-BCT stipulates procedures for notification, registration, and publication of information related to e-commerce websites.

CIRCULAR

Regulations on notification procedures, registration, and publication of information related to the electronic commerce websiteđổ

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The Minister of Industry and Trade issues this Circular regulating the development of biomass power projects, the Avoidable Cost Schedule applicable to biomass power projects, and the Model Power Purchase Agreement for biomass power projects (hereinafter referred to as the Model Power Purchase Agreement).ghere 12June 2024;energy 11 years 2012 of the Government on electronic commerce;"b) In addition to the lists of public services issued according to the provisions of Clause 2, Article 4 of this Decree, specialized agencies under provincial People's Committees shall report to the provincial People's Committee for decision-making on amending, supplementing, or issuing the list of public services funded by the state budget within their jurisdiction and consistent with the local budget capacity within the approved budget by the Provincial People's Assembly, and send it to the Ministry of Finance and relevant ministries and sectors for supervision during implementation."the Director of the Quality Management Bureau for Forestry, Agricultural, and Aquatic Products - Ministry of Agriculture and Rural Development, and the Director of the Science and Technology Department - Ministry of Industry and Trade;

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The Minister of Industry and Trade issues this Circular to regulate the procedures for notification, registration, and publication of informationNo. related to electronic commerce websitespoliciesThis Circular specifies in detail the procedures and processes for notifying, registering electronic commerce websites, registering activities of assessing the credibility of electronic commerce websites, and publishing information on the Portal for Managing Electronic Commerce Activities.,

Chapter I

GENERAL PROVISIONS

Article 1. Scope of Regulation

This Circular applies to traders, organizations, and individuals participating in electronic commerce activities within the territory of Vietnam, including:

Article 2.export, Scope of application

3. Traders and organizations engaged in assessing the credibility of electronic commerce websites.

1. Business entities, organizations, and individuals establishing electronic commerce websites for selling goods.

2. Business entities, organizations establishing websites to provide electronic commerce services.

PROCEDURES FOR NOTIFICATION AND REGISTRATION OF ELECTRONIC COMMERCE WEBSITES

Chapter II

NOTIFICATION OF ELECTRONIC COMMERCE WEBSITES FOR SALES Article 3. Objects subject to notification of electronic commerce sales websites

Section 1

The objects subject to notification of electronic commerce sales websites include:

3. Individuals who have been issued a personal income tax code.

Article 4. Notification process

1. Traders.

2. Organizations whose functions and tasks include organizing the sale of goods or provision of services or conducting electronic commerce activities.

1. The acceptance and processing of notifications of electronic commerce sales websites are carried out online by the Ministry of Industry and Trade through the Portal for Managing Electronic Commerce Activities at the address www.online.gov.vn.

Step 1: Traders or individuals register

an account to log into the system by providing the following information:

2. Merchants, organizations, or individuals establishing electronic commerce websites for sales shall access the Portal for Management of Electronic Commerce Activities and follow these steps:

Name of trader, organization, or individual; organization N ||| declaration of customs import procedures.June 2024; Business registration number of the trader or establishment decision number of the organization or personal income tax code of the individual;intention Field of business/activity;

- Address of the trader's headquarters, organization, or place of residence of the individual;

- Contact information, including phone number, fax, email address.expensesStep 2: Within three working days, traders, organizations, or individuals will receive results from the Ministry of Industry and Trade via the registered email address regarding one of the following contents:â4. Reserve officer trainees undergoing training for three months or more without participating in social insurance or health insurance; defense workers and civil servants serving in the military when seeking medical examination and treatment.

- If the account registration information is complete, the trader, organization, or individual will be granted an account to log into the system and proceed to Step 3;

- If the account registration is rejected or requires supplementation, the trader, organization, or individual must re-register or supplement the information as required., amended and supplemented by Decree No. 109/2025/NĐ-CP and Decree No. 193/2025/NĐ-CP Step 3: After being granted an account to log into the system, the trader or individual proceeds to log in, select the function to notify the electronic commerce sales website and fill out the information according to the form.

- Step 4: Within three working days, traders, organizations, or individuals will receive feedback from the Ministry of Industry and Trade via the registered email address regarding one of the following contents:No. Confirmation that the reported information is complete and valid;

Notification that the reported information is incomplete or invalid. In such cases, the trader, organization, or individual must return to Step 3 to report or supplement the information as required., amended and supplemented by Decree No. 109/2025/NĐ-CP and Decree No. 193/2025/NĐ-CP Article 5. Modification and termination of previously notified informationintention 1. In case there is a change in any of the information specified in Clause 2 of Article 53 of Decree No. 52/2013/NĐ-CP or cessation of operations of the previously notified electronic commerce sales website, the trader, organization, or individual must notify the Ministry of Industry and Trade within seven working days from the date of the change in information or cessation of operations.

- 2. The modification and termination of information about the electronic commerce sales website are carried out online through the access account to the system that was granted when the trader, organization, or individual made the notification as stipulated in Article 4 of this Circular.Deputy ministers of ministerial-level agencies,3. Time to confirm the modification and termination of the notification information: three working days from the date of receipt of the complete and accurate notification sent by the trader, organization, or individual to the Ministry of Industry and Trade as stipulated in Clause 2 of this Article.No.REGISTRATION OF WEBSITES PROVIDING ELECTRONIC COMMERCE SERVICES

- The object of registration is traders or organizations operating in the field of promoting trade or supporting businesses, having electronic commerce websites on which they provide at least one of the following services:No.i or ii, amended and supplemented by Decree No. 109/2025/NĐ-CP and Decree No. 193/2025/NĐ-CP commercial traders, organizations,, amended and supplemented by Decree No. 109/2025/NĐ-CP and Decree No. 193/2025/NĐ-CP individualsâmust proceed to register or supplement information as requested.intention Step 3: After being granted an account to log into the system, commercial traders, organizations, or individuals must log in, select the Notification function on the e-commerce trading website, and proceed to declare information according to the template.

Step 4: Within 03 (three) working days from receiving feedback from the Ministry of Industry and Trade via the registered email address regarding one of the following contents:âConfirmation that the declared information is complete and valid;, amended and supplemented by Decree No. 109/2025/NĐ-CP and Decree No. 193/2025/NĐ-CP N ||| declaration of customs import procedures.June 2024; Notification that the declared information is incomplete or invalid. In such cases, commercial traders, organizations, or individuals must revert to Step 3 to re-declare or supplement the required information.policiesArticle 5. Changing or Terminating Notified Information w1. In case there is a change in any of the information stipulated in Clause 2, Article 53 of Decree No. 52/2013/ND-CP or cessation of operation of the previously notified e-commerce trading website, commercial traders, organizations, or individuals must notify the Ministry of Industry and Trade within 07 (seven) working days from the date of the information change or cessation of operation.June 2024;2. The process of changing or terminating the notification about the e-commerce trading website shall be carried out online through the access account to the system provided when commercial traders, organizations, or individuals make notifications as prescribed in Article 4 of this Circular.

3. Time for confirmation of changes or termination of the notification: 03 (three) working days from the date of receipt of the complete and accurate notification sent by commercial traders, organizations, or individuals to the Ministry of Industry and Trade as prescribed in Clause 2 of this Article.âREGISTRATION FOR E-COMMERCE SERVICE PROVIDING WEBSITES

- The registration object is commercial traders or organizations operating in the field of trade promotion or business support, having an e-commerce website providing at least one of the following services: lStep 4: Within 07 (seven) working days, commercial traders, organizations will receive feedback from the Ministry of Industry and Trade via the registered email address regarding one of the following contents:

- Confirmation that the registration dossier is complete and valid and request commercial traders, organizations to proceed to Step 5;shallNotification that the registration dossier is not valid or request supplementation of information. In such cases, commercial traders, organizations must revert to Step 4 or supplement the required information and dossiers., amended and supplemented by Decree No. 109/2025/NĐ-CP and Decree No. 193/2025/NĐ-CP Step 5: After receiving the notification confirming the completeness and validity of the dossier, commercial traders, organizations send to the Ministry of Industry and Trade (Electronic Commerce and Information Technology Department) the complete registration dossier (paper version) as prescribed in Article 7 of this Circular.on 4. Within 30 (thirty) working days from the date of receipt of the notification requesting supplementation of information at Step 4 as prescribed in Clause 2 of this Article, if commercial traders, organizations do not respond, the registration dossier on the system will be locked and commercial traders, organizations must re-register from the beginning.development Article 9. Registration ConfirmationJune 2024;° l1. Time for registration confirmation: 05 (five) working days from the date of receipt of the complete and valid paper registration dossier directly or via post sent by commercial traders, organizations to the Ministry of Industry and Trade (Electronic Commerce and Information Technology Department) upon completion of the registration procedure prescribed in Clause 2, Article 8 of this Circular. In case the paper dossier sent does not match the documents and information declared online through the system access account, the Ministry of Industry and Trade will notify via the email address registered by the commercial traders, organizations to complete the dossier., amended and supplemented by Decree No. 109/2025/NĐ-CP and Decree No. 193/2025/NĐ-CP 2. Upon confirmation of registration, the Ministry of Industry and Trade will send to commercial traders, organizations via the registered email address a code segment to attach to the e-commerce service providing website, displayed as a registration icon. When selecting this icon, users are directed to the registration information section set up by the commercial traders, organizations operating the e-commerce service providing website at the Electronic Commerce Activities Management Portal.

3. Merchants, organizations, or individuals are responsible for monitoring the status of their application through emails or the accessed system account to update and correct information as required.

PROCEDURE FOR REGISTERING TRADING CREDIT RATING ACTIVITIES

E-COMMERCE WEBSITE

and request commercial traders, organizations to proceed to Step 5;

Notification that the registration dossier is not valid or request supplementation of information. In such cases, commercial traders, organizations must revert to Step 4 or supplement the required information and dossiers.

Section 2

Step 5: After receiving the notification confirming the completeness and validity of the dossier, commercial traders, organizations send to the Ministry of Industry and Trade (Electronic Commerce and Information Technology Department) the complete registration dossier (paper version) as prescribed in Article 15 of this Circular.

Article 6. Counterpartnationalthat can be chosen

MANAGEMENT OF E-COMMERCE ACTIVITIES

1. E-commerce trading platform service.

2. Online promotional service.

3. Online auction service.

Article 7. Registration Documents

1. Application for registration of a website providing electronic commerce services (in accordance with Model TMĐT-1 attached to this Circular).

2. Certified copy of the Decision on Establishment (for organizations), business registration certificate, investment certification, or investment permit (for traders).

3. Proposal for provision of services as prescribed in Clause 3, Article 54 of Decree No. 52/2013/NĐ-CP.

4. Regulation on management of activities of websites providing electronic commerce services as prescribed in Point d, Clause 2, Article 55 of Decree No. 52/2013/NĐ-CP.

5. Sample of service contracts or cooperation agreements between traders or organizations owning websites providing electronic commerce services and traders, organizations, or individuals participating in buying and selling goods or providing services through such websites.

6. General terms and conditions applicable to the buying and selling of goods or provision of services on the website (if any).

Article 8. Registration Procedure

1. The acceptance and processing of registration documents for websites providing electronic commerce services shall be conducted online by the Ministry of Industry and Trade via the Electronic Commerce Activities Management Portal at the address www.online.gov.vn.

2. To declare the application, traders and organizations need to access the Portal for Managing E-commerce Activities and proceed with the following steps:

Step 1: Traders and organizations register an account to log into the system by providing the following information: 1Name of trader or organization;âBusiness registration number of the trader, establishment decision number of the organization;intention Address of the trader or organization's headquarters.amendStep 2: Within three working days, traders and organizations will receive results from the Ministry of Industry and Trade via the registered email address regarding one of the following contents:of the Government stipulating functions, tasks, powers, and organizational structure of the Ministry of Home AffairsIf the account registration information is complete, traders and organizations will be granted an account to log into the system and proceed to Step 3;

- Otherwise, if additional information is required, traders and organizations must re-register or supplement the required information.

- Contact information, including phone number, fax, email address.amendống kintention Step 3: After being granted an account to log into the system, traders and organizations log in, select the function to register a website providing electronic commerce services, fill out the information according to the model, and attach the registration documents as stipulated in Article 7 of this Circular., amended and supplemented by Decree No. 109/2025/NĐ-CP and Decree No. 193/2025/NĐ-CP Step 4: Within seven working days, traders and organizations will receive feedback from the Ministry of Industry and Trade via the registered email address regarding one of the following contents:

- If the account registration information is complete, the trader, organization, or individual will be granted an account to log into the system and proceed to Step 3;

- Confirmation that the registration documents are complete and valid, and request traders and organizations to proceed to Step 5;

- Step 4: Within three working days, traders, organizations, or individuals will receive feedback from the Ministry of Industry and Trade via the registered email address regarding one of the following contents:No. Confirmation that the reported information is complete and valid;

Notification that the registration documents are invalid or require additional information. In this case, traders and organizations must return to Step 1 or supplement the required information and documents.

- Step 5: Upon receiving confirmation that the registration documents are complete and valid, traders and organizations send the complete registration documents (paper version) to the Ministry of Industry and Trade (Electronic Commerce and Information Technology Department) as stipulated in Article 7 of this Circular.

- The object of registration is traders or organizations operating in the field of promoting trade or supporting businesses, having electronic commerce websites on which they provide at least one of the following services:No.4. Within thirty working days from the date of receipt of the notification requesting additional information at Step 4 as prescribed in Clause 2 of this Article, if traders and organizations do not respond, the registration on the system will be locked, and traders and organizations must start the registration process again from the beginning.

Article 9. Confirmation of Registrationorganize credit institutions, foreign bank branches are responsible for organizing the implementation of this Circular.1. Time for confirmation of registration: five working days from the date of receipt of the complete and valid paper registration documents directly or via postal service sent by traders and organizations to the Ministry of Industry and Trade (Electronic Commerce and Information Technology Department) upon completion of the registration procedure as prescribed in Clause 2, Article 8 of this Circular. In cases where the paper documents sent do not match the materials and information declared online through the system access account, the Ministry of Industry and Trade will notify traders and organizations via the registered email address to complete the documents."b) In addition to the lists of public services issued according to the provisions of Clause 2, Article 4 of this Decree, specialized agencies under provincial People's Committees shall report to the provincial People's Committee for decision-making on amending, supplementing, or issuing the list of public services funded by the state budget within their jurisdiction and consistent with the local budget capacity within the approved budget by the Provincial People's Assembly, and send it to the Ministry of Finance and relevant ministries and sectors for supervision during implementation."2. When confirming registration, the Ministry of Industry and Trade will send a code segment to traders and organizations via the registered email address to be affixed on the website providing electronic commerce services, displayed as a registration icon. When selecting this icon, users will be directed to the registration information section established by the trader or organization setting up the website providing electronic commerce services on the Electronic Commerce Activities Management Portal.

Compliance with the law

- 3. Commercial traders and organizations that have registered to provide e-commerce trading platform services according to Circular No. 46/2010/TT-BCT must supplement their registration dossiers to comply with the provisions of this Circular within 90 (ninety) days from the effective date of this Circular.

- Notify the filing of an invalid application or request for additional information.June 2024;In such cases, the trader or organization must return to complete or supplement the required information and documents., amended and supplemented by Decree No. 109/2025/NĐ-CP and Decree No. 193/2025/NĐ-CP sung thông tin. Khi đó thương nhân, tổ chức quay von 4. Within 30 (thirty) working days from the date of receipt of the notification requesting supplementation of information at Step 4 as prescribed in Clause 2 of this Article, if commercial traders, organizations do not respond, the registration dossier on the system will be locked and commercial traders, organizations must re-register from the beginning.development Article 9. Registration ConfirmationJune 2024;When notified, the trader or organization must return to complete or supplement the required information and documents., amended and supplemented by Decree No. 109/2025/NĐ-CP and Decree No. 193/2025/NĐ-CP sung các thông tin, hồ sơ theo yêu cầu.

Step 5: After receiving notification confirming that the submitted documents are complete and valid, the trader or organization shall submit the complete set of registration documents (in paper form) to the Ministry of Industry and Trade (Electronic Commerce and Information Technology Department) as prescribed in Article 7 of this Circular.intention The completed registration documents (paper version) shall be submitted according to the provisions of Article 7 of this Circular.

3. Traders and organizations are responsible for monitoring the status of document processing via email or the system login account provided to make updates and corrections as required.

Within thirty working days from the date of receipt of the notification requesting additional information at Step 4 as stipulated in Clause 2 of this Article, if the trader or organization does not respond, the registration on the system will be locked, and the trader or organization must re-register from the beginning.

Article 9. Confirmation of Registration

1. Time for confirmation of registration: Five working days from the date of receipt of the complete and valid paper registration documents directly or via post sent by the trader or organization to the Ministry of Industry and Trade (Electronic Commerce and Information Technology Department) upon completion of the registration process as prescribed in Clause 2 of Article 8 of this Circular. In case the paper documents sent do not match the materials and information declared online through the account accessing the system, the Ministry of Industry and Trade will notify the trader or organization via the email address registered by them to complete the documents.

2. Upon confirmation of registration, the Ministry of Industry and Trade will send a code segment to the trader or organization via the registered email address to be attached to the website providing electronic commerce services, displayed as a registration icon. When clicking on this icon, users will be directed to the registration information section of the trader or organization operating the website providing electronic commerce services on the Portal for Managing Electronic Commerce Activities.

Article 10. Amending and supplementing registration information

1. In case there is a change in any of the information related to the website providing e-commerce services that has been registered as stipulated in Clause 1, Article 56 of Decree No. 52/2013/NĐ-CP, the trader or organization must notify the Ministry of Industry and Trade within 07 (seven) working days from the date of the information change.

2. The notification shall be made online through the access account to the system that has been issued or by sending a written notice directly or via postal service to the Ministry of Industry and Trade (Department of E-commerce and Information Technology), accompanied by copies of documents proving the change (if any).

3. Within 07 (seven) working days from the date of receiving a complete and accurate notification from the trader or organization as prescribed in Clause 2 of this Article, the Ministry of Industry and Trade will examine and confirm or not confirm the amended and supplemented information and provide feedback to the trader or organization through the access account to the system that has been issued; in case of non-confirmation, the reasons must be clearly stated.

Article 11. Withdrawal, termination of registrationcommission 1. The Ministry of Industry and Trade terminates the registration for websites providing e-commerce services in the following cases:

a) At the request of the trader or organization establishing the website;

b) The trader or organization establishing the website ceases operations or transfers the website to another trader or organization;

c) Over 30 (thirty) days without any activity on the website or the trader or organization does not respond to information requests from state management agencies;

d) The trader or organization providing e-commerce services has their registration canceled according to the provisions of Clause 3 of this Article.

2. When the trader or organization establishing an e-commerce website ceases operations or transfers the website, they must notify the Ministry of Industry and Trade at least 07 (seven) working days in advance to terminate the registration. This notification shall be made online through the access account to the system that was used during registration or by sending a written notice directly or via postal service to the Ministry of Industry and Trade (Department of E-commerce and Information Technology).

3. The Ministry of Industry and Trade cancels the registration of websites providing e-commerce services of traders or organizations that commit the following acts:

b) Failing to fulfill the reporting obligations as stipulated in Decree No. 52/2013/NĐ-CP and continuing to repeat the offense after being reminded;

a) Engaging in prohibited acts in electronic commerce as stipulated in Article 4 of Decree No. 52/2013/NĐ-CP;

c) Being canceled registration pursuant to the decision to handle violations by competent state agencies.

Article 12. Re-registration for websites providing e-commerce services

4. Information about websites providing electronic commerce services whose registrations have been canceled will be published on the Portal for Management of Electronic Commerce Activities.

1. When a trader or organization receives the transfer of a website providing e-commerce services, they must re-register according to the procedures prescribed in Article 8 of this Circular.ệSigned electronic document (meeting the requirements of Article 6 of this Circular)

2. The time limit for the trader or organization to re-register shall not exceed 30 (thirty) days from the date of receiving the transferred website providing e-commerce services.

Article 13. Reporting Obligations of Traders, Organizations that Have Registered Websites Providing E-commerce Services

2. The report shall be made online through the trader or organization's account at the Portal for Managing E-commerce Activities.â3. To serve the inspection and supervision work of state management agencies or to clarify information reported by organizations or individuals as stipulated in Article 24 of this Circular, traders or organizations establishing websites providing e-commerce services have the obligation to explain and provide information about activities on their website when requested by the Ministry of Industry and Trade.

1. Before January 15 each year, businesses and organizations establishing websites providing electronic commerce services must report to the Ministry of Industry and Trade statistical data on the operation status of the previous year.

PROCEDURES FOR REGISTERING ACTIVITIES OF CREDIT RATING WEBSITE

E-COMMERCE

Chapter III

PROCEDURE FOR REGISTRATION OF ACTIVITIES OF TRUST RATING FOR ELECTRONIC COMMERCE WEBSITES AND REQUIRE THE TRADER ORGANIZATION TO CONTINUE WITH STEP 5;

Article 14. Registration Subjects

The registration subjects for the operation of evaluating trustworthiness of electronic commerce websites are business entities and organizations established under Vietnamese law and fall into one of the following categories:

1. Organizations promoting trade or supporting businesses.

2. Media agencies, industry associations, or consumer rights protection organizations.

3. Business entities operating in the field of electronic commerce.

Article 15. Registration Documents

1. Application for registering the operation of evaluating trustworthiness of electronic commerce websites (in accordance with Model TMĐT-2 attached to this Circular).

2. Certified copy of the Decision on Establishment (for organizations), business registration certificate, investment certification, or investment permit (for traders).

3. Proposal for activities to assess the creditworthiness of electronic commerce websites including the following minimum contents:

a) Official name of the credit assessment program for electronic commerce websites;

b) Purpose of the activities to assess the creditworthiness of electronic commerce websites;

c) Time and frequency of conducting evaluation activities;

d) Objectives or types of electronic commerce websites to be evaluated for trustworthiness;

đ) Criteria applied to evaluate an electronic commerce website, including criteria that the electronic commerce website has completed notification or registration with the Ministry of Industry and Trade as stipulated in Decree No. 52/2013/NĐ-CP;

e) Procedures and methods for conducting the evaluation of an electronic commerce website;

g) Methods of organizing evaluation activities and selecting personnel to carry out the evaluation;

h) Design of the trust symbol to be affixed on electronic commerce websites that have been evaluated;

i) Supervision plan for the operations of electronic commerce websites that have been affixed with the trust symbol;

k) Rights and obligations of the trust evaluator and the party owning the website being evaluated.

Article 16. Registration Procedure

1. The acceptance and processing of applications for registering the operation of evaluating trustworthiness of electronic commerce websites are conducted online by the Ministry of Industry and Trade through the Electronic Commerce Activities Management Portal at www.online.gov.vn.

2. To declare the application, traders and organizations need to access the Portal for Managing E-commerce Activities and proceed with the following steps:

Step 1: Traders and organizations register an account to log into the system by providing the following information: 1: Business entity, organization applying for registrationintention Field of business/activity;

- Otherwise, if additional information is required, traders and organizations must re-register or supplement the required information.

- Business registration number of the business entity or decision number establishing the organization;

- Business/operational field;iContact information, including telephone number, fax, email address.

- If the account registration is rejected or requires supplementation, the trader, organization, or individual must re-register or supplement the information as required., amended and supplemented by Decree No. 109/2025/NĐ-CP and Decree No. 193/2025/NĐ-CP Step 4: Within seven working days, traders and organizations will receive feedback from the Ministry of Industry and Trade via the registered email address regarding one of the following contents:

- function to receive results from the Ministry of Industry and Trade via the registered email address regarding one of the following contents:

Notification that the reported information is incomplete or invalid. In such cases, the trader, organization, or individual must return to Step 3 to report or supplement the information as required., amended and supplemented by Decree No. 109/2025/NĐ-CP and Decree No. 193/2025/NĐ-CP If the account registration information is complete, the business entity, organization will be provided with an account login to the system and proceed to Step 3;

- N |||policiesIf the account registration is rejected,

- N |||policiesor requested to supplement information, the business entity, organization must re-register or supplement information as required.No.Bước 3: Thương nhân, tổ chức đăng nhập vào tài khoản của mình trên hệ thống, chọn chức năng Đăng ký hoạt động đánh giá tín nhiệm website thương mại điện tử, tiến hành khai báo thông tin theo mẫu và đính kèm hồ sơ đăng ký quy định tại Điều 15 Thông tư này.âBước 4: Trong thời hạn 15 (mười lăm) ngày làm việc, thương nhân, tổ chức nhận thông tin phản hồi của Bộ Công Thương qua thư điện tử về một trong các nội dung sau:

Bước 5: Sau khi nhận được thông báo xác nhận hồ sơ đầy đủ và hợp lệ, thương nhân, tổ chức gửi về Bộ Công Thương (Cục Thương mại điện tử và Công nghệ thông tin) bộ hồ sơ đăng ký hoàn chỉnh (bản giấy) theo quy định tại Điều 15 Thông tư này.intention Step 3: The business entity, organization logs into their account on the system, selects the function to register the operation of evaluating trustworthiness of electronic commerce websites, and reports information according to the form and attaches the registration documents as prescribed in Article 15 of this Circular.June 2024;Step 4: Within 15 (fifteen) working days, the business entity, organization receives feedback from the Ministry of Industry and Trade via email regarding one of the following contents:

Confirmation that the registration documents are complete, valid, and requests the business entity, organization to proceed to Step 5; lNotification that the registration documents are incomplete or invalid, and requests to supplement information. In such cases, the business entity, organization must return to Step 3 or supplement the required information and documents.

- Step 5: After receiving confirmation that the documents are complete and valid, the business entity, organization submits the complete set of registration documents (paper version) to the Ministry of Industry and Trade (Department of E-commerce and Information Technology) as prescribed in Article 15 of this Circular. lNotify the filing of an invalid application or request for additional information. In such cases, the trader or organization must return to complete or supplement the required information and documents.

- Thông báo hồ sơ đăng ký không hợp lNotify the filing of an invalid application or request for additional information. In such cases, the trader or organization must return to complete or supplement the required information and documents.on 4. Within 30 (thirty) working days from the date of receipt of the notification requesting supplementation of information at Step 4 as prescribed in Clause 2 of this Article, if commercial traders, organizations do not respond, the registration dossier on the system will be locked and commercial traders, organizations must re-register from the beginning.development declaration lại hoặc bổ sung các thông tin, hồ sơ theo yêu cầu.

After receiving the notification confirming that the submitted documents are complete and valid,June 2024;the trader or organization shall submit the complete set of registration documents (paper version) to the Ministry of Industry and Trade (Electronic Commerce and Information Technology Department) as prescribed in Article 15 of this Circular.onu 15 Thông tư này.

3. Traders and organizations are responsible for monitoring the status of document processing via email or the system login account provided to make updates and corrections as required.

Within thirty working days from the date of receipt of the notification requesting additional information at Step 4 as stipulated in Clause 2 of this Article, if the trader or organization does not respond, the registration on the system will be locked, and the trader or organization must re-register from the beginning.

Article 17. Confirmation of Registration

1. Time for confirmation of registration: seven working days from the date of receipt of the complete and valid paper application file sent directly or through postal service to the Ministry of Industry and Trade (Electronic Commerce and Information Technology Department) upon completion of the registration process as prescribed in Clause 2, Article 16 of this Circular. In case the paper application file does not match the documents and information declared online by the business entity or organization, the Ministry of Industry and Trade will notify via the email address registered by the business entity or organization to complete the application file.

2. When confirming the registration, the Ministry of Industry and Trade will send a notification about the confirmation of registration to the business entity or organization via the registered email address, simultaneously listing the name of the business entity or organization on the list of business entities and organizations providing credit rating services that have registered on the Portal for Management of Electronic Commerce Activities.

3. After being confirmed for registration, the trust symbol of the business entity or organization providing credit rating services for electronic commerce websites along with the list of websites bearing this symbol will be published on the Portal for Management of Electronic Commerce Activities.

Article 18. Amendment and Supplement of Registration Information

1. Business entities or organizations providing credit rating services for electronic commerce websites must notify the amendment and supplement of registration information within seven working days from the date of any of the following changes:

a) Change of the name of the trader or organization;

b) Change of the representative of the trader or organization; change of the person responsible for the operation of trust evaluation on e-commerce websites;

c) Change of the business office address or contact information;

d) Change in criteria and procedures for evaluating the creditworthiness of electronic commerce websites or other contents of the project for credit rating activities for electronic commerce websites as stipulated in Clause 3, Article 15 of this Circular.

2. The notification of amendment and supplement of registration information shall be made online through the access account to the system provided during the registration process or by sending a written notice directly or through postal service to the Ministry of Industry and Trade (Electronic Commerce and Information Technology Department), accompanied by copies of relevant documents and materials proving the change (if any).

3. Within 07 (seven) working days from the date of receiving a complete and accurate notification from the trader or organization as prescribed in Clause 2 of this Article, the Ministry of Industry and Trade will examine and confirm or not confirm the amended and supplemented information and provide feedback to the trader or organization through the access account to the system that has been issued; in case of non-confirmation, the reasons must be clearly stated.

Article 19. Withdrawal and Termination of Registration

1. The Ministry of Industry and Trade shall terminate registration for traders and organizations that assess trustworthiness of e-commerce websites in the following cases:

a) At the request of such trader or organization;

b) The trader or organization ceases to operate the assessment of trustworthiness of e-commerce websites;

c) The business entity or organization providing credit rating services for electronic commerce websites fails to fulfill obligations as prescribed in Clause 4, Article 61 of Decree No. 52/2013/ND-CP and continues to commit the same violation after being reminded;

d) The business entity or organization providing credit rating services for electronic commerce websites has their registration canceled as prescribed in Clause 2, Article 61 of Decree No. 52/2013/ND-CP.

2. When ceasing operations, the business entity or organization providing credit rating services for electronic commerce websites must notify the Ministry of Industry and Trade at least fifteen working days in advance to terminate the registration. This notification shall be made online through the access account to the system provided during the registration process or by sending a written notice directly or through postal service to the Ministry of Industry and Trade (Electronic Commerce and Information Technology Department).

3. Upon termination or cancellation of registration, the Ministry of Industry and Trade will remove the name of the business entity or organization from the list of business entities and organizations providing credit rating services for electronic commerce websites that have registered, and simultaneously delete the trust symbol of the business entity or organization along with the list of websites bearing this symbol on the Portal for Management of Electronic Commerce Activities.

Article 20. Obligation to Report of Merchants and Organizations Evaluating Trustworthiness of E-commerce Websites

1. Before the fifth day of each month, merchants and organizations must update on the Portal for Management of E-commerce Activities the list of e-commerce websites that have been awarded trust symbols up to the end of the previous month.

2. Before January 15th of each year, merchants and organizations evaluating the trustworthiness of e-commerce websites must report the results of their trust evaluation activities of the previous year to the Ministry of Industry and Trade through an online method via their accounts at the Portal for Management of E-commerce Activities.

3. To serve inspection and supervision work of state management agencies or to clarify information reported by organizations or individuals as stipulated in Article 24 of this Circular, merchants and organizations evaluating the trustworthiness of e-commerce websites have the obligation to report and provide information about the websites they have awarded trust symbols when requested by the Ministry of Industry and Trade.

Chapter IV

ANNOUNCEMENT OF INFORMATION ON THE PORTAL FOR MANAGEMENT OF E-COMMERCE ACTIVITIES MANAGEMENT OF ELECTRONIC COMMERCE ACTIVITIES

Article 21. Announcement of List of E-commerce Websites That Have Completed Notification and Registration Procedures

1. Immediately after an e-commerce website completes notification or registration procedures as prescribed in this Circular and receives confirmation from the Ministry of Industry and Trade, information about the website will be included in the list of notified or registered e-commerce websites for public announcement on the Portal for Management of E-commerce Activities.

2. The announced information includes the information specified in Clause 2 of Article 65 of Decree No. 52/2013/ND-CP.

3. When an e-commerce service website is terminated or its registration is canceled, the information about the website will be removed from this list and transferred to the status of a terminated registration website or moved to the list of websites violating legal provisions as stipulated in Article 23 of this Circular.

Article 22. Announcement of List of Merchants and Organizations Evaluating Trustworthiness of E-commerce Websites That Have Completed Registration Proceduresintention

1. Immediately after merchants and organizations engaged in evaluating the trustworthiness of e-commerce websites complete registration procedures as prescribed in this Circular and receive confirmation from the Ministry of Industry and Trade, information about the merchants and organizations will be included in the list of registered merchants and organizations evaluating the trustworthiness of e-commerce websites for public announcement on the Portal for Management of E-commerce Activities.

2. The announced information includes the information specified in Clause 2 of Article 66 of Decree No. 52/2013/ND-CP.

3. When registration is terminated or canceled, the information about merchants and organizations evaluating the trustworthiness of e-commerce websites will be removed from this list and transferred to the status of terminated registration or moved to the list of merchants and organizations violating legal provisions.

Article 23. Announcement of List of E-commerce Websites Violating Legal Provisionsy đcouncillORSIN ACCORDANCE WITH THE LAW

1. The Ministry of Industry and Trade announces on the Portal for Management of E-commerce Activities the list of e-commerce websites violating legal provisions as stipulated in Article 4 of Decree No. 52/2013/ND-CP and regulations on administrative violations in e-commerce.

2. The information to be announced includes:

a) Name of the e-commerce website;

b) Name and information of the merchant or organization owning the website;

c) Violation behavior of the merchant, organization, or individual.

Article 24. Receiving information reports and publishing the list of e-commerce websites that have been reported for suspected violations of the lawAverage loan repayment period is 10 years; b) Violating provisions on contract formation in e-commerce as stipulated in Decree No. 52/2013/ND-CP;

1. The Ministry of Industry and Trade receives feedback from organizations and individuals regarding the following behaviors on e-commerce websites:

a) Violations of regulations on notification and registration of e-commerce websites;

c) Violating provisions on the responsibilities of website owners in e-commerce sales or service providers in e-commerce as stipulated in Decree No. 52/2013/ND-CP;

d) Violating provisions on personal information protection and payment security in e-commerce as stipulated in Decree No. 52/2013/ND-CP;

đ) Other violations prescribed in Article 4 of Decree No. 52/2013/ND-CP.

2. Organizations and individuals shall perform online reporting on the E-commerce Management Portal at the address www.online.gov.vn. When making a report, organizations and individuals must provide the following minimum information:

3. Within 05 (five) working days, organizations and individuals making the report will receive a response from the Ministry of Industry and Trade via the email address provided regarding one of the following contents:

a) Full name, national identity card number, residential address, phone number, and email address of the person providing feedback;

b) Address of the e-commerce website where the reflected behavior occurred;

c) Reflected behavior;

d) Summary of the feedback content;

đ) Documents and evidence proving the violation behavior (if available).

- Confirmation that the report is complete, valid, and counted among the number of reports specified in point a, Clause 4 of this Article.

a) An e-commerce website receiving more than 05 (five) opinions from different organizations and individuals about one or more acts mentioned in Clause 1 of this Article will be notified by the Ministry of Industry and Trade to explain the reported opinions.

- Notification that the feedback information is invalid or request for additional information.

4. The publication of feedback information for an e-commerce website on the Portal for Management of E-commerce Activities shall be carried out as follows:

b) After 10 (ten) working days from the date of receipt of the request for explanation from the Ministry of Industry and Trade, if the trader, organization, or individual owning the e-commerce website does not respond or cannot explain the reported opinions, then the website will be included in the list of e-commerce websites reported for suspected violations of the law and may be subject to administrative penalties according to the law.

1. The Minister of Industry and Trade assigns the Department of E-commerce and Information Technology to implement procedures for notification, registration of e-commerce websites, registration of activities for website trust evaluation, and publication of information on the E-commerce Management Portal in accordance with the provisions of this Circular.

Chapter IV

IMPLEMENTING PROVISIONS

Article 25. Responsibilities for Implementation

3. Provincial Departments of Industry and Trade under the central government, within their functions and authorities, shall cooperate with the Department of E-commerce and Information Technology in reviewing and verifying reported and registered information; monitoring, updating, and publishing information on the E-commerce Management Portal.

2. Relevant agencies and units under the Ministry of Industry and Trade are responsible for coordinating to participate in state management of e-commerce activities within their authority.

1. This Circular takes effect from July 1, 2013.

Article 26. Effective date

2. This Circular replaces Circular No. 46/2010/TT-BCT dated December 31, 2010 of the Ministry of Industry and Trade on the management of e-commerce websites selling goods or providing services.

3. Merchants and organizations that have registered to provide e-commerce trading platform services according to Circular No. 46/2010/TT-BCT must supplement their registration files to comply with the provisions of this Circular within 90 (ninety) days from the effective date of this Circular.

3. Traders and organizations that have registered to provide electronic commerce trading platform services in accordance with Circular No. 46/2010/TT-BCT must supplement their registration documents to comply with the provisions of this Circular within ninety (ninety) days from the effective date of this Circular.

4. During the implementation of this Circular, if any issues arise, merchants or relevant organizations should promptly reflect them to the Ministry of Industry and Trade for consideration and resolution./.