This Decree promulgates the Consumer Rights Protection Law which was adopted by the National Assembly on November 17, 2010, based on the provisions of the Constitution and relevant laws.
Key points
- The Consumer Rights Protection Law applies to organizations and individuals engaged in business and service activities and consumers.
🌐 Social impact of this document
- Positive impact: Creates a transparent business environment, protects the legitimate rights of consumers, and enhances trust in the market.
- Negative impact: May increase costs for businesses due to compliance with new regulations.
❓ Frequently asked questions
Who does the Consumer Rights Protection Law apply to?
This Law applies to organizations and individuals engaged in business and service activities and consumers.
What rights do consumers have under the Consumer Rights Protection Law?
Under this Law, consumers have the right to be provided with full information about products/services; the right to warranty and maintenance; the right to compensation for damages when purchasing goods or using services that do not meet quality standards.
What regulations must businesses comply with under the Consumer Rights Protection Law?
Businesses must provide full information about products/services; honor warranties and maintenance commitments; and may not engage in fraud or counterfeit goods.
When does the Consumer Rights Protection Law come into effect?
This Law comes into effect from November 17, 2010.
What penalties will businesses face if they violate the Consumer Rights Protection Law?
Specific sanctions are not detailed in this document. Further reference to specific legal provisions is required.
Full text
ORDER
Regarding the promulgation of the Law
_________
CHAIRMAN
SOCIALIST REPUBLIC OF VIET NAM
Pursuant to Article 103 and Article 106 of the Constitution of the Socialist Republic of Vietnam in 1992, amended and supplemented by Resolution No. 51/2001/QH10 dated December 25, 2001 of the tenth session of the tenth National Assembly;
Pursuant to Article 91 of the Law on the Organization of the National Assembly;
On the basis of Article 57 of the Law on Enacting Regulatory Legal Documents;
NOW PROMULGATE
Law on Consumer Protection
Was adopted by the twelfth National Assembly, eighth session on November 17, 2010./.
Original document (PDF)
Relations map
Click a document to open. A red border = a relation that changes validity.
Translations
This document is available in the following languages: