Decree No. 166/2016/ND-CP on electronic transactions in the social insurance, health insurance, and unemployment insurance sectors

DECREE

REGULATIONS ON ELECTRONIC TRANSACTIONS IN THE SOCIAL INSURANCE, HEALTH INSURANCE, AND UNEMPLOYMENT INSURANCE SECTORS,

SOCIAL INSURANCE, HEALTH INSURANCE, AND UNEMPLOYMENT INSURANCE

Pursuant to the Law on Government Organization dated June 19  , 2015 Pursuant to the regulations on functions, tasks, powers, and organizational structure of the Ministry of Transport;;

Pursuant to the Law on Electronic Transactions dated November 29, 2005;

Pursuant to the Law on Information Technology dated June 29, 2006;

Pursuant to the Health Insurance Law dated November 14, 2008 and the Law Amending and Supplementing Certain Provisions of the Health Insurance Law dated June 13, 2014;

BASED ON THE SOCIAL INSURANCE LAW ON JUNE 20, 2014 of the Government stipulating the functions, tasks, powers, and organizational structure of the Ministry of Industry and Trade; LABOR LAW ON NOVEMBER 16, 2013;;

Grounds: Employment Law dated November 16, 2013;

Pursuant to Decree No. 39/2016/NĐ-CP dated May 15, 2016 of the Government detailing the implementation of certain provisions of the Labor Safety Law;

Pursuant to the Law on Cybersecurity dated November 19, 2015;

Decree No. 07/2021/NĐ-CP

The Government promulgates this Decree on electronic transactions in the social insurance, health insurance, and unemployment insurance sectorsThis Decree stipulates electronic transactions in the social insurance, health insurance, and unemployment insurance sectors including registration for participation in electronic transactions in the social insurance, health insurance, and unemployment insurance sectors; issuance of social insurance books and health insurance cards; resolution and payment of social insurance, health insurance, and unemployment insurance benefits; medical examination and treatment cost review and settlement; and information exchange related to the implementation of social insurance, health insurance, and unemployment insurance benefits (hereinafter referred to collectively as electronic transactions in the social insurance sector)..

PART I

GENERAL PROVISIONS

Article 1. Scope of Regulation

This Decree applies to agencies, organizations, and individuals using electronic transactions in the social insurance sector and service providers of electronic transactions in the social insurance sector.

Article 2. Applicability

Article 1. Electronic transactions in the social insurance sector are transactions within the scope regulated by this Decree in the social insurance sector that are conducted through electronic means.

Article 3. Explanation of Terms

In this Decree, the following terms are understood as follows:

Article 2. Electronic social insurance dossier is the application form for participation, issuance of social insurance books and health insurance cards, resolution and payment of social insurance, health insurance, and unemployment insurance benefits, medical examination and treatment cost review and settlement, conducted electronically in accordance with the provisions of the law.

Article 3. Electronic social insurance document is information created, sent, received, and stored electronically to conduct transactions in the social insurance sector.

Article 4. Transaction authentication code in the social insurance sector is a one-time password used for each transaction by individuals participating in electronic transactions in the social insurance sector who do not have a digital certificate. This password is sent from the Vietnam Social Security's electronic portal to the mobile phone number or email address registered with the social security agency.

Article 5. Electronic transaction account in the social insurance sector is an account issued by the Vietnam Social Security for agencies, organizations, and individuals to log into the Vietnam Social Security's electronic portal or through the I-VAN organization to conduct electronic transactions in the social insurance sector.

Article 6. Value-added services for electronic transactions in the social insurance sector (hereinafter referred to as I-VAN services) are services for receiving, transmitting, storing, and recovering transaction data messages in the social insurance sector between agencies, organizations, and individuals participating in electronic transactions in the social insurance sector and the social security agency to conduct transactions through electronic means.

Article 7. Organizations providing I-VAN services (hereinafter referred to as I-VAN organizations) are information technology organizations operating under contracts signed with the Vietnam Social Security to provide value-added services for electronic transactions in the social insurance sector.

Article 8. The Vietnam Social Security's electronic portal is the access point on the network environment of the Vietnam Social Security's information technology system to receive and transmit transaction data messages in the social insurance sector with organizations and individuals participating in electronic transactions and with I-VAN organizations.

8. The electronic portal of the Vietnam Social Security is the access point on the online environment of the information technology system of the Vietnam Social Security for receiving and transmitting data messages of electronic transactions in the field of social insurance with organizations and individuals participating in electronic transactions and with the I-VAN organization.

Article 4. Principles of electronic transactions in the field of social insurance

1. Compliance with the provisions of the law on electronic transactions; the provisions of the law on social insurance, health insurance, unemployment insurance, labor safety and hygiene, the law on protecting state secrets, and related laws.

2. The implementation of electronic transactions in the field of social insurance must ensure clarity, equality, honesty, security, effectiveness, and compliance with the provisions of the law on information confidentiality and integrity.

3. Organizations, individuals have the right to choose to conduct transactions through electronic means or traditional methods in the field of social insurance.

Article 5. Conditions and methods for implementing electronic transactions in the field of social insurance

1. Organizations, individuals conducting electronic transactions in the field of social insurance must ensure the following conditions:

a) Possessing valid digital certificates issued by organizations providing digital signature services in accordance with the law.

In cases where individuals conduct electronic transactions in the field of social insurance but have not been issued digital certificates, they may use transaction authentication codes provided by the Vietnam Social Security.

b) Having the ability to access and use the Internet; having a stable email address and registering with the Vietnam Social Security.

2. Organizations, individuals participating in electronic transactions in the field of social insurance may choose to implement such transactions directly through the Vietnam Social Security's electronic portal or through the I-VAN organization in accordance with this Decree.

Article 6. Selection of organizations operating in the field of information technology to sign contracts for providing I-VAN services

1. Conditions for selecting organizations operating in the field of information technology to sign contracts for providing I-VAN services

a) Regarding the subject:

Being a business established in accordance with Vietnamese law operating in the field of information technology.

b) Financial:

There must be a guarantee commitment from a legally operating credit institution in Vietnam to address risks and compensate for potential losses that may occur during the service provision process.

c) Human resources:

Must have technical staff with a bachelor's degree in information technology, having practical experience in network management and database administration.

Having technical staff continuously monitoring and checking 24 hours a day to maintain the stable operation of the electronic data exchange system and support users of the I-VAN service.

d) Technical:

The equipment and technology systems must ensure the provision of services to organizations, individuals participating in electronic transactions in the field of social insurance and guarantee secure connection with the Vietnam Social Security's electronic portal 24 hours a day and seven days a week, except during maintenance periods. Maintenance time shall not exceed 2% of the total service provision hours in a year; capable of providing services through various devices such as computers, tablets, and smartphones of users.

Ensuring the capability to detect, warn, and prevent unauthorized access and cyber attacks to ensure the confidentiality and integrity of exchanged data between parties.

Implementing procedures for data backup, online data backup, and data recovery; able to restore data within the shortest time of eight hours from the moment the electronic data exchange system encounters issues. Electronic documents must be stored during the transaction period with the requirement that original data messages must be retained on the system and accessible online. Transaction logs must be stored for a minimum of ten years from the date of successful transaction completion. Ensuring that information stored in transaction logs can be searched online during the storage period.

Meeting the requirements for data connectivity standards set by the Vietnam Social Security.

2. The Vietnam Social Security shall base on the provisions of Clause 1 of this Article to sign contracts for providing I-VAN services according to the procedures stipulated in Clause 3 of this Article for organizations operating in the field of information technology that meet all conditions.

3. Procedures for signing contracts for providing I-VAN services

a) Organizations operating in the field of information technology that fully meet the conditions stipulated in Clause 1 of this Article submit a request for contract signing for providing I-VAN services along with a proposal for providing I-VAN services reflecting the fulfillment of the conditions stipulated in Clause 1 of this Article to the Vietnam Social Security (submitting either a paper copy or an electronic version).

b) Within ten working days from the date when the I-VAN service provider meets the conditions stipulated in Clause 1 of this Article and successfully connects to the Vietnam Social Security's electronic portal, the Vietnam Social Security shall sign a contract with the I-VAN service provider.

4. Organizations currently providing I-VAN services before the effective date of this Decree shall continue to provide I-VAN services and must comply with all provisions of this Decree.

Chapter II

ELECTRONIC SOCIAL INSURANCE DOCUMENTS

Article 7. Legal Value of Electronic Social Insurance Documents

The electronic social insurance documents prescribed in this Decree shall have the same legal value as paper-based files, documents, notifications, and other written documents as stipulated by law.

Article 8. Types of Electronic Social Insurance Documents

Electronic social insurance documents include:

1. Electronic social insurance files.

2. Accounting documents in accordance with the accounting regulations of the Vietnam Social Security implemented through electronic means.

3. Other documents and notifications of agencies, organizations, and individuals conducting social insurance transactions via electronic means.

Article 9. Requirements for Electronic Social Insurance Documents

1. The electronic social insurance documents as prescribed in Article 8 of this Decree must bear the digital signatures of those responsible for signing the electronic social insurance documents as required by law.

In cases where the electronic social insurance document only has the signature of the authorized person, the information system must be capable of recognizing and confirming the processing actions of those responsible for the document's circulation to the final signatory as stipulated by law.

2. Where the electronic social insurance document includes attached components in paper form, the agencies, organizations, and individuals participating in electronic transactions in the field of social insurance must convert them to electronic form in accordance with the Law on Electronic Transactions. The conversion from paper documents to electronic documents must meet the following requirements:

a) Fully reflect the content of the paper documents;

b) Bear the signature and full name of the person converting the paper document to an electronic document;

c) Have a specific mark confirming that it has been converted from a paper document to an electronic document.

3. When necessary, electronic documents may be converted to paper documents, but they must satisfy the following conditions:

a) Fully reflect the content of the electronic document;

b) The person converting the electronic document to a paper document must sign and write their full name on the paper document; additional stamps must be affixed if the document requires it.

c) Have a specific mark confirming that it has been converted from an electronic document to a paper document.

Article 10. Time for Submitting Electronic Social Insurance Documents

1. Agencies, organizations, and individuals submitting electronic social insurance documents can conduct electronic transactions through the Vietnam Social Security’s electronic portal or the I-VAN organization 24 hours a day, 7 days a week.

2. The Vietnam Social Security, and the I-VAN organization will send confirmation notifications of receipt of electronic social insurance documents to the email address of the agency, organization, or individual within the latest 15 minutes after receiving the electronic social insurance document submitted.

Article 11. Storage of Electronic Social Insurance Documents

The retention period for electronic social insurance documents shall be carried out in accordance with the legal provisions on recordkeeping. In cases where the electronic social insurance document has exceeded its retention period as prescribed but is related to the integrity of the information system and currently circulating electronic social insurance documents, it shall continue to be retained until the destruction of the electronic social insurance document does not affect other electronic transactions.

Chapter III

RIGHTS AND OBLIGATIONS OF AGENCIES, ORGANIZATIONS, AND INDIVIDUALS WHEN PARTICIPATING IN ELECTRONIC TRANSACTIONS IN THE SOCIAL INSURANCE FIELD

Article 12. Rights of agencies, organizations, and individuals when participating in electronic transactions in the social insurance sector

1. To conduct electronic transactions in the social insurance sector in accordance with the Law on Electronic Transactions, this Decree, and relevant laws.

2. To choose one of the two forms prescribed in Clause 2, Article 5 of this Decree; to select the I-VAN Organization to sign a service provision contract for I-VAN.

3. To be guided, supported, and have issues resolved promptly by the Vietnam Social Security or the I-VAN Organization when encountering problems during the implementation of electronic transactions.

4. To have the Vietnam Social Security and the I-VAN Organization ensure the confidentiality and integrity of data related to electronic transaction information in accordance with the law.

5. To be provided by the social insurance agency with information about contributions and benefits under social insurance, health insurance, unemployment insurance through electronic means.

Article 13. Obligations of agencies, organizations, and individuals when participating in electronic transactions in the social insurance sector

1. To establish, send, and receive electronic social insurance documents directly at the Vietnam Social Security's electronic portal or through the I-VAN Organization.

2. Not to carry out transactions using paper documents for procedures that have been registered for electronic transactions during the period of implementing electronic transactions, except in cases stipulated in Clause 7 of this Article.

3. To manage digital signatures and ensure the accuracy of digital signatures on electronic social insurance documents; to manage usernames and passwords of electronic transaction accounts in the social insurance sector to ensure the security and confidentiality of information data on the I-VAN Organization's electronic data exchange system and the Vietnam Social Security's information technology system.

4. To store and ensure the integrity of all electronic social insurance documents in accordance with the law on recordkeeping, electronic transactions, social insurance, health insurance, unemployment insurance, and related laws, except in cases where individuals participate in electronic transactions in the social insurance sector.

5. To store paper documents in accordance with the law on recordkeeping for declarations made to the social insurance agency but not yet converted to electronic documents; to present them for comparison and inspection by authorized authorities.

6. To comply with regulations ensuring the safety and security of the I-VAN Organization's electronic data exchange system and the Vietnam Social Security's information technology system.

7. To prepare social insurance records on paper or convert electronic social insurance records to paper records and submit them to the directly managing social insurance agency no later than three working days from the date of expiration of the submission deadline for social insurance, health insurance, and unemployment insurance contributions; no later than seven working days from the date of expiration of the submission deadline for other transactions, if the electronic data exchange system and technical infrastructure fail to resolve the issue within the submission deadline for electronic social insurance records.

After the issue has been resolved, agencies and organizations shall be responsible for submitting electronic social insurance records to the Vietnam Social Security's electronic portal or the selected I-VAN Organization.

8. To fulfill the terms agreed upon in the contract with the I-VAN Organization.

9. To comply with inspections, audits, and verifications conducted by state authorities with jurisdiction over the implementation of social insurance, health insurance, and unemployment insurance in accordance with the law.

10. To be responsible for declaring electronic social insurance documents in accordance with the law on electronic transactions, social insurance, health insurance, unemployment insurance, occupational safety and health, and related laws.

11. To fulfill other obligations as prescribed by law.

Article 14. Rights of the I-VAN Organization

1. To connect to the electronic information portal of the Vietnam Social Security to provide electronic transaction services in the social insurance field.

2. To receive business support from the Vietnam Social Security regarding social insurance, health insurance, unemployment insurance to implement electronic data transmission activities in the social insurance field between agencies, organizations, and individuals participating in electronic transactions in the social insurance field with the Vietnam Social Security; to be provided with standard templates for implementing I-VAN service activities.

3. To receive support from the Vietnam Social Security to resolve issues related to social insurance, health insurance, and unemployment insurance business arising during the provision of I-VAN services.

4. To terminate the I-VAN service provision contract with the Vietnam Social Security according to the agreement in the contract in compliance with the provisions of the law.

5. To sign, terminate contracts with agencies, organizations, and individuals participating in electronic transactions in the social insurance field regarding the provision and use of I-VAN services in accordance with the law.

6. To refuse to provide I-VAN services to agencies, organizations, and individuals who do not meet the conditions for participation in transactions or violate signed contracts in compliance with the law.

7. To enjoy other rights stipulated in the I-VAN service provision contracts signed with the Vietnam Social Security; contracts signed with agencies, organizations, and individuals participating in electronic transactions in the social insurance field.

Article 15. Obligations of the I-VAN Organization

1. To establish a connection channel with the electronic information portal of the Vietnam Social Security in accordance with the connection standards prescribed by the Vietnam Social Security.

2. To publicly announce the operating methods and service quality on the website introducing I-VAN services of the organization.

3. To provide I-VAN services to agencies, organizations, and individuals participating in electronic transactions in the social insurance field that have signed contracts with the organization.

4. To ensure continuous, secure, and complete information about files and necessary conditions for conducting electronic transactions in the social insurance field. To have solutions to immediately address incidents occurring during electronic transactions.

5. To perform the receipt, transmission, storage, and recovery of electronic transaction data messages in the social insurance field accurately and completely within the specified deadlines; to transfer electronic social insurance files to the electronic information portal of the Vietnam Social Security within two hours from receiving electronic social insurance files from agencies, organizations, and individuals participating in electronic transactions in the social insurance field; to notify confirmation of submission of electronic social insurance files to agencies, organizations, and individuals participating in electronic transactions in the social insurance field using I-VAN services in accordance with regulations.

6. To comply with laws and technical, business, and information security regulations issued by competent authorities regarding information technology and telecommunications.

7. To retain results of each receipt and transmission of electronic data in the fields of social insurance, health insurance, and unemployment insurance; to retain electronic social insurance files during ongoing transactions.

8. To store electronic transaction logs on the electronic data exchange system in accordance with point d, Clause 1, Article 6 of this Decree.

9. To notify via email to agencies, organizations, and individuals participating in electronic transactions in the social insurance field and the Vietnam Social Security ten days before stopping the electronic data exchange system for maintenance and to take measures to ensure the interests of all parties involved.

10. To provide full information and data and to implement regular and ad hoc reporting systems on I-VAN service provision activities as required by the Vietnam Social Security.

11. To regularly update new regulations of the Vietnam Social Security concerning standard templates related to electronic transactions in the social insurance field.

12. To cooperate with the Vietnam Social Security to support agencies, organizations, and individuals participating in electronic transactions in the social insurance field to use services and conduct electronic transactions in the social insurance field.

13. To compensate for losses suffered by agencies, organizations, and individuals participating in electronic transactions in the social insurance field when information security incidents occur in accordance with the law.

14. To notify agencies, organizations, and individuals using I-VAN services thirty days prior to the expiration date of the I-VAN service usage contract.

15. To fulfill other obligations stipulated in the I-VAN service provision contracts signed with the Vietnam Social Security; contracts signed with agencies, organizations, and individuals participating in electronic transactions in the social insurance field.

Article 16. Rights of medical examination and treatment facilities when participating in electronic transactions in the social insurance sector

1. To be guided and supported by the social insurance agency in business operations during the process of electronic transactions.

2. To have the social insurance agency ensure the confidentiality and integrity of data in accordance with the provisions of the law.

3. To have the social insurance agency promptly address any incidents within the scope of responsibility of the social insurance agency during electronic transactions.

4. To request the social insurance agency to publicly implement electronic transactions in health insurance appraisal.

Article 17. Obligations of medical examination and treatment facilities when participating in electronic transactions in the social insurance sector

1. To conduct electronic transactions in health insurance appraisal and payment of medical examination and treatment costs; to comply with and implement legal regulations on personal information protection.

2. To create electronic documents on health insurance medical examination and treatment and bear legal responsibility for their legality and accuracy.

3. To send electronic documents on health insurance medical examination and treatment to the social insurance agency immediately upon discharge of insured patients in compliance with hospital professional rules and legal provisions; to send electronic documents on medical examination and treatment related to social insurance benefit processing as stipulated by law.

4. To store and ensure the integrity of all electronic documents in the social insurance and health insurance sectors; to implement legal regulations on ensuring the security and safety of electronic data systems.

5. Complying with inspections, audits, and verifications conducted by authorized agencies as prescribed by law.

Article 18. Rights of Employment Service Centers when participating in electronic transactions in the social insurance sector

1. To be guided and supported by the social insurance agency in business operations during the process of electronic transactions.

2. To have the social insurance agency ensure the confidentiality and integrity of data in accordance with the provisions of the law.

3. To have the social insurance agency promptly address any incidents within the scope of responsibility of the social insurance agency during electronic transactions.

Article 19. Obligations of Employment Service Centers when participating in electronic transactions in the social insurance sector

1. To conduct electronic transactions in processing unemployment insurance benefits.

2. To provide lists of unemployment insurance decisions, individuals who fail to report employment monthly, those registering for vocational training and job counseling, and those registering for unemployment insurance retention or cancellation of benefit decisions through electronic means.

3. To store and ensure the integrity of all electronic documents in implementing unemployment insurance benefits; to implement legal regulations on ensuring the security and safety of electronic data systems.

4. To comply with inspections and audits conducted by authorized agencies as prescribed by law.

Article 20. Rights of Social Insurance Agencies

1. To require the I-VAN Organization to establish a connection channel in accordance with the prescribed standards for social insurance connectivity of Vietnam Social Security, ensuring continuity, security, and safety, and to provide I-VAN services to organizations, entities, and individuals participating in electronic transactions in the social insurance sector from the date the service provision contract signed with Vietnam Social Security becomes effective.

2. To require the I-VAN Organization to transfer electronic social insurance files to the Vietnam Social Security's online portal within two hours of receiving such files from organizations, entities, and individuals participating in electronic transactions in the social insurance sector.

3. To enter into and terminate contracts for service provision with the I-VAN Organization in accordance with the law.

4. To require the I-VAN Organization to provide services in accordance with the signed contract.

5. To receive necessary information and data sharing and connection from relevant agencies and organizations to facilitate electronic transactions in the social insurance sector.

Article 21. Obligations of the Social Insurance Agency

1. Establish, maintain, ensure connectivity, and connection standards between the Vietnam Social Security Electronic Portal and the I-VAN Organization to implement electronic transaction services in the social insurance field. Operate the system for receiving and processing electronic social insurance data continuously, completely, securely, safely, and confidentially.

2. Receive files and resolve requests from agencies, organizations, and individuals participating in electronic transactions in the social insurance field.

3. Assist agencies, organizations, and individuals participating in electronic transactions in the social insurance field in receiving, transmitting, storing, and recovering electronic transaction data messages when requested.

4. Provide support on social insurance business matters to the I-VAN Organization to facilitate the receipt, transmission, storage, and recovery of electronic transaction data messages between agencies, organizations, and individuals participating in electronic transactions in the social insurance field and the Vietnam Social Security.

5. Timely inform the I-VAN Organization and agencies, organizations, and individuals participating in electronic transactions in the social insurance field about new regulations of the Vietnam Social Security regarding standard formats of electronic transaction services in the social insurance field on the Vietnam Social Security Electronic Portal.

6. Coordinate with the I-VAN Organization to provide business support to agencies, organizations, and individuals participating in electronic transactions in the social insurance field to carry out electronic transactions in the social insurance field when requested.

7. Support the I-VAN Organization and agencies, organizations, and individuals participating in electronic transactions in the social insurance field in resolving issues arising during the implementation of electronic transactions related to social insurance, health insurance, unemployment insurance business when requested.

8. Publicize the list of I-VAN Organizations on the Vietnam Social Security Electronic Portal for agencies, organizations, and individuals participating in electronic transactions in the social insurance field to choose from.

9. Notify and deliver results of resolution according to laws on electronic transactions, social insurance, health insurance, unemployment insurance, occupational safety and health, and other relevant laws.

10. Notify agencies, organizations, and individuals conducting electronic transactions in the social insurance field through the I-VAN Organization forty-five days prior to the termination date of the service provision contract with the I-VAN Organization.

11. Provide information on social insurance contributions and benefits via electronic means.

12. Cease electronic social insurance file transactions when agencies, organizations, and individuals participating in electronic transactions in the social insurance field violate the Vietnam Social Security's information technology system security and safety regulations.

13. Inspect and supervise the implementation of electronic transactions in the social insurance field by agencies, organizations, and individuals participating in such transactions according to the law. Regularly or randomly monitor the quality of service provided by the I-VAN Organization under the I-VAN service provision contract signed between the Vietnam Social Security and the I-VAN Organization.

14. Fulfill other obligations as stipulated in the service provision contract signed with the I-VAN Organization.

15. Annually report to the Prime Minister, the Ministry of Labor, Invalids and Social Affairs, the Ministry of Health, and the Ministry of Finance on the implementation of electronic transactions in the social insurance field.

Chapter IV

IMPLEMENTATION OF ELECTRONIC TRANSACTIONS IN THE SOCIAL INSURANCE FIELD

Section 1

IMPLEMENTATION OF ELECTRONIC TRANSACTIONS THROUGH THE VIETNAM SOCIAL SECURITY ELECTRONIC PORTAL

1. Agencies, organizations, and individuals participating in electronic transactions in the social insurance sector shall prepare the Application Form for Registration to Use Electronic Transaction Methods in the Social Insurance Sector according to Model No. 01/ĐK-GD attached hereto and send the electronic version to the Vietnam Social Security's Electronic Portal or submit the paper version to the Vietnam Social Security.

2. Within three working days from the date of receipt of the Application Form for Registration to Use Electronic Transaction Methods in the Social Insurance Sector from agencies, organizations, and individuals, the Vietnam Social Security must notify the issuance of an account for conducting electronic transactions via the email address of the agency, organization, or individual participating in electronic transactions in the social insurance sector; in case of non-approval, the Vietnam Social Security must notify and specify the reasons.

1. When there are changes or supplements to the information on the Application Form for Registration to Use Electronic Transaction Methods in the Social Insurance Sector, agencies, organizations, and individuals shall access their own electronic transaction accounts in the social insurance sector to prepare the Application Form for Amendment and Supplement of Registration Information to Use Electronic Transaction Methods in the Social Insurance Sector according to Model No. 02/SĐ-GD attached hereto.

2. Within three working days from the date of receipt of the Application Form for Amendment and Supplement of Registration Information to Use Electronic Transaction Methods, the Vietnam Social Security sends a confirmation notification of amendment and supplement of registration information to the email address of the agency, organization, or individual participating in electronic transactions in the social insurance sector.

1. Agencies, organizations, and individuals participating in electronic transactions in the social insurance sector wishing to cease electronic transactions in the social insurance sector must prepare the Application Form for Registration to Cease Electronic Transactions in the Social Insurance Sector according to Model No. 03/NG-GD attached hereto and submit it to the Vietnam Social Security's Electronic Portal.

2. Within three working days from the date of receipt of the Application Form for Registration to Cease Electronic Transactions in the Social Insurance Sector, the Vietnam Social Security sends a confirmation notification of ceasing electronic transactions in the social insurance sector to the email address of the agency, organization, or individual participating in electronic transactions in the social insurance sector.

3. From the date of receipt of the confirmation notification of ceasing electronic transactions in the social insurance sector from the Vietnam Social Security, agencies, organizations, and individuals shall conduct transactions with the social security agency using paper documents as prescribed. In case agencies, organizations, and individuals wish to resume the use of electronic transaction methods in the social insurance sector, they must follow the registration procedures stipulated in Article 22 of this Decree.

Article 25. Submission of Social Insurance Documents Electronically through the Vietnam Social Security's Electronic Portal

1. Agencies, organizations, and individuals participating in electronic transactions in the social insurance sector shall prepare and submit social insurance documents electronically in one of the following ways:

a) Access the electronic transaction account in the social insurance sector, prepare social insurance documents electronically online at the Vietnam Social Security's Electronic Portal, and submit the social insurance documents electronically to the Vietnam Social Security's Electronic Portal.

b) Prepare social insurance documents electronically using software and tools supporting electronic transactions in the social insurance sector that meet the data format standards of the Vietnam Social Security; then access the electronic transaction account in the social insurance sector to submit the social insurance documents electronically to the Vietnam Social Security's Electronic Portal.

2. Within two hours from the time of receipt of the social insurance documents electronically from agencies, organizations, and individuals, the Vietnam Social Security sends a confirmation notification of submission of social insurance documents electronically to the email address of the agency, organization, or individual participating in electronic transactions in the social insurance sector.

Article 26. Responsibilities of Social Insurance Agencies in Handling Electronic Social Insurance Files

Upon receiving electronic social insurance files from agencies, organizations, or individuals participating in electronic transactions within the social insurance sector, the social insurance agency shall be responsible for handling such files within the time limits prescribed by laws on social insurance, health insurance, unemployment insurance, and labor safety and hygiene.

Section 2

ELECTRONIC TRANSACTIONS THROUGH THE I-VAN ORGANIZATION

1. Agencies, organizations, or individuals shall prepare the Application Form for Using the I-VAN Service according to Model No. 04/ĐK-IVAN attached to this Decree and send the electronic version to the I-VAN Organization. Within two hours from the receipt of the Application Form for Using the I-VAN Service, the I-VAN Organization shall send it to the electronic portal of the Vietnam Social Security.

2. Within three working days from the date of receipt of the Application Form for Using the I-VAN Service from agencies, organizations, or individuals, the Vietnam Social Security must send a confirmation notice to the I-VAN Organization; in case of non-approval, the Vietnam Social Security must notify and specify the reasons.

3. Within two hours from the receipt of the notification from the Vietnam Social Security, the I-VAN Organization shall send a notification to the agencies, organizations, or individuals participating in electronic transactions within the social insurance sector.

1. When there are changes or supplements to the registration information for using the I-VAN Service, agencies, organizations, or individuals participating in electronic transactions within the social insurance sector shall log into their own electronic transaction accounts in the social insurance sector to prepare the Application Form for Changing and Supplementing the Registration Information for Using the I-VAN Service according to Model No. 05/SĐ-IVAN attached to this Decree and send it to the electronic portal of the I-VAN Organization; the I-VAN Organization shall transfer it to the electronic portal of the Vietnam Social Security within two hours from the receipt of the Application Form for Changing and Supplementing the Registration Information for Using the I-VAN Service.

2. Within three working days from the date of receipt of the Application Form for Changing and Supplementing the Registration Information for Using the I-VAN Service, the Vietnam Social Security shall send a confirmation notice to the I-VAN Organization.

3. Within two hours from the receipt of the confirmation notice from the Vietnam Social Security, the I-VAN Organization shall send a confirmation notice to the agencies, organizations, or individuals participating in electronic transactions within the social insurance sector.

4. In cases where the I-VAN Organization is changed, agencies, organizations, or individuals participating in electronic transactions within the social insurance sector must follow the procedures for registering to cease using the I-VAN Service as stipulated in Article 29 of this Decree and follow the procedures for registering to use the I-VAN Service as stipulated in Article 27 of this Decree.

1. Agencies, organizations, or individuals participating in electronic transactions within the social insurance sector who wish to cease using the I-VAN Service must prepare the Application Form for Ceasing to Use the I-VAN Service according to Model No. 06/NG-IVAN attached to this Decree and send the electronic version to the I-VAN Organization; the I-VAN Organization shall transfer it to the electronic portal of the Vietnam Social Security within two hours from the receipt of the Application Form for Ceasing to Use the I-VAN Service.

2. Within three working days from the date of receipt of the Application Form for Ceasing to Use the I-VAN Service, the Vietnam Social Security shall send a confirmation notice ceasing the use of the I-VAN Service to the agencies, organizations, or individuals participating in electronic transactions within the social insurance sector through the I-VAN Organization currently providing the service.

3. Within two hours from the receipt of the confirmation notice ceasing the use of the I-VAN Service from the Vietnam Social Security, the I-VAN Organization shall send a notification to the agencies, organizations, or individuals participating in electronic transactions within the social insurance sector.

4. From the moment of receipt of the confirmation notice ceasing the use of the I-VAN Service, agencies, organizations, or individuals participating in electronic transactions within the social insurance sector shall proceed with the procedures for registering social insurance transactions using paper files.

Article 30. Submitting electronic social insurance files through the I-VAN Organization

1. Agencies, organizations, and individuals participating in electronic transactions in the social insurance sector shall prepare and submit social insurance documents electronically in one of the following ways:

a) Access the electronic transaction account in the field of social insurance, establish the I-VAN Organization's electronic social insurance file, and send the electronic social insurance file to the I-VAN Organization;

b) Establish the electronic social insurance file using software and tools supporting electronic transactions in the field of social insurance that meet the data format standards of the Vietnam Social Security; then access the electronic transaction account in the field of social insurance to send the electronic social insurance file to the I-VAN Organization.

2. After receiving the electronic social insurance file from agencies, organizations, and individuals participating in electronic transactions in the field of social insurance, the I-VAN Organization shall submit the file to the Vietnam Social Security's electronic information portal and notify the agency, organization, or individual participating in electronic transactions in the field of social insurance via email within two hours.

Article 31. Responsibilities for Processing Electronic Social Insurance Files

After receiving the electronic social insurance file from agencies, organizations, and individuals participating in electronic transactions in the field of social insurance transferred by the I-VAN Organization, the social insurance agency shall be responsible for processing the file within the time limit prescribed by laws on social insurance, health insurance, unemployment insurance, and labor safety and hygiene, starting from the moment the I-VAN Organization confirms receipt of the file.

Chapter V

SHARING AND CONNECTING INFORMATION AND DATA FOR ELECTRONIC TRANSACTIONS IN THE FIELD OF SOCIAL INSURANCE

Article 32. Ensuring Connectivity Between Information Systems in Electronic Transactions in the Field of Social Insurance

1. Information systems serving the implementation of electronic transactions in the field of social insurance must comply with regulations applicable to information systems at the central and local levels.

2. The National Database on Social Insurance is the primary database for implementing electronic transactions in the field of social insurance. The National Database on Social Insurance must meet the following requirements:

a) Comply with the provisions of the Law on the National Database.

b) Must have a data architecture. The Vietnam Social Security is responsible for building the data architecture for the National Database on Social Insurance.

c) Comply with technical regulations on connecting information systems and databases to the National Database on Social Insurance, consistent with the Vietnamese Government Electronic Framework Architecture.

3. Data sharing and exchange in electronic transactions in the field of social insurance must be standardized in the form of structured data messages.

Article 33. Responsibilities for Sharing and Connecting Information and Data Between Ministries, Sectors, Localities, and the Vietnam Social Security

1. The Ministry of Labor, Invalids, and Social Affairs shall take the lead and coordinate with the Vietnam Social Security to connect relevant information and data necessary for implementing electronic transactions in the field of unemployment insurance.

Guide and direct specialized agencies to share and connect relevant information and data necessary for their sector's management with the social insurance agency to implement electronic transactions in the field of social insurance.

2. The Ministry of Health shall take the lead and coordinate with the Vietnam Social Security to specify the procedures for connecting relevant information and data necessary for implementing electronic transactions in medical examination and treatment cost review and payment under health insurance.

Guide and direct medical examination and treatment facilities and Medical Examination and Treatment Review Boards to share and connect relevant information and data necessary for their sector's management with the social insurance agency to implement electronic transactions in the field of social insurance.

3. The Ministry of Planning and Investment shall direct specialized agencies to develop mechanisms for sharing and linking relevant information about enterprises with the social insurance agency.

4. The Ministry of Finance shall direct specialized agencies to share and connect information and data on employers' tax identification numbers and salary costs for tax calculation with the social insurance agency.

5. The Ministry of Public Security shall cooperate with the Vietnam Social Security to share and connect relevant information and data in the national population database to implement electronic transactions in the field of social insurance.

6. Ministries, ministerial-level agencies, and government agencies within their respective functions and powers shall fully share and connect necessary information and data to implement electronic transactions in the field of social insurance.

7. People's Committees at all levels shall be responsible for directing competent agencies at the local level to fully share and connect necessary information and data with the social insurance agency to implement electronic transactions in the field of social insurance.

Article 34. Responsibilities of the Ministry of Information and Communications

1. Guide interconnection and data exchange between information systems to implement electronic transactions in the social insurance field.

2. Guide the establishment of standards, technical regulations, and technical connection regulations for information systems to connect them to the National Database on Insurance, ensuring compatibility, smooth operation, and information security.

3. Inspect and supervise compliance with standards, technical regulations, and technical connection regulations for information systems within state agencies participating in electronic transactions in the social insurance field.

4. Manage and develop technological infrastructure for electronic transactions in the social insurance field in accordance with Clause 5 of Article 7 and Clause 2 of Article 8 of the Law on Electronic Transactions.

Chapter VI

IMPLEMENTING PROVISIONS

Article 35. Effective Date

This Decree takes effect from March 1, 2017.

Article 36. Responsibility for Implementation

1. The Ministry of Labor, Invalids and Social Affairs shall guide procedures, business practices, and prepare necessary conditions to implement electronic transactions related to unemployment insurance, work-related accident insurance, and occupational disease insurance within their scope of duties and powers as prescribed by laws on employment, labor safety, and hygiene.

2. The Ministry of Health shall guide procedures, business practices, and prepare necessary conditions to implement electronic transactions related to health insurance within their scope of duties and powers as prescribed by laws on health insurance.

The Ministry of Health shall take the lead in establishing standards and data formats for output data regarding medical examination and treatment under health insurance of healthcare facilities nationwide.

3. The Vietnam Social Security shall take the lead and coordinate with relevant ministries and sectors to carry out:

a) Establishing a national database on social insurance, health insurance, and unemployment insurance; connecting information and data with relevant agencies and organizations to implement electronic transactions in the social insurance field.

b) Issuing procedures and business practices for electronic transactions in the social insurance field according to the provisions of laws on electronic transactions, social insurance, health insurance, unemployment insurance, labor safety, and hygiene, and other relevant laws to organize the implementation of this Decree.

c) Developing plans to organize the implementation of electronic transactions in the social insurance field as stipulated in this Decree and ensure compliance with the provisions of Clause 2 of Article 9 and Clause 2 of Article 96 of the Law on Social Insurance.

4. The Ministry of National Defense and the Ministry of Public Security shall guide the implementation of electronic transactions in the social insurance field for subjects under their jurisdiction.

5. Ministers, Heads of ministerial-level agencies, Heads of government-affiliated agencies, Chairpersons of provincial People's Committees directly under the central government shall, based on their assigned functions and tasks, be responsible for implementing this Decree./.