Decision No. 27/2008/QĐ-BTTTT Issuing the List of Telecommunications Services Subject to Quality Management

Decision No. 27/2008/QĐ-BTTTT issuing the List of Telecommunications Services Subject to Quality Management replaces the previous decision. The Decision takes effect fifteen days from the date of publication in the Official Gazette.

Số hiệu27/2008/QĐ-BTTTT
Loại văn bảnDecision
Cơ quan ban hànhMinistry of Science and Technology
Người kýNguyễn Thành Hưng — Thứ trưởng
Cập nhật28/06/2026
NgànhInformation and Communications
Lĩnh vựcTelecommunications and Internet
Ngày ban hành22/04/2008
Ngày áp dụng21/05/2008
Ngày hết hiệu lực08/03/2013
Tình trạngExpired
✦ Tóm lược thông minh

Decision No. 27/2008/QĐ-BTTTT issuing the List of Telecommunications Services Subject to Quality Management replaces the previous decision. The Decision takes effect fifteen days from the date of publication in the Official Gazette.

Đối tượng áp dụng

Telecommunications enterprises and organizations and individuals participating in providing and using telecommunications services.

Các điểm cốt lõi

  • Telecommunications enterprises → must manage the quality of telecommunications services listed in the List.
  • Organizations and individuals participating in providing and using telecommunications services → are responsible for implementing this Decision.
  • The Decision takes effect fifteen days from the date of publication in the Official Gazette and replaces Decision No. 34/2006/QĐ-BBCVT.

🌐 Tác động xã hội từ văn bản này

  • Telecommunications enterprises will have to comply with quality management for the specified services, which may increase operational and monitoring costs.
  • Organizations and individuals using telecommunications services do not directly change their benefits but need to be informed about service quality.

❓ Câu hỏi thường gặp

Which telecommunications services does this Decision apply to?

The specific List of Telecommunications Services Subject to Quality Management issued together with the Decision, citizens and businesses need to refer to the List for detailed information.

When does this Decision take effect?

The Decision takes effect fifteen days from the date of publication in the Official Gazette.

What must telecommunications enterprises implement according to this Decision?

Telecommunications enterprises must manage the quality of telecommunications services listed in the List issued together with the Decision.

Are organizations and individuals participating in using telecommunications services affected?

Not directly, but they need to be informed about service quality from telecommunications enterprises complying with this Decision.

Which previous Decision does this Decision replace?

Decision No. 27/2008/QĐ-BTTTT replaces Decision No. 34/2006/QĐ-BBCVT.

Toàn văn

Pursuant to …;

Issuing the List of Telecommunication Services Subject to Quality Management

MINISTER OF INFORMATION AND COMMUNICATIONS

Pursuant to the Ordinance on Posts and Telecommunications dated May 25, 2002;

BASED ON THE GOVERNMENT DECREE NO. 187/2007/NĐ-CP OF DECEMBER 25, 2007 ON THE FUNCTIONS, TASKS, POWERS, AND ORGANIZATIONAL STRUCTURE OF THE MINISTRY OF INFORMATION AND COMMUNICATIONS;

Pursuant to Decree No. 160/2004/NĐ-CP dated September 3, 2004 of the Government detailing the implementation of certain provisions of the Ordinance on Posts and Telecommunications regarding telecommunications;

Pursuant to Decision No. 33/2006/QĐ-BBCVT dated September 6, 2006 of the Minister of Posts and Telecommunications promulgating the "Regulations on Quality Management of Postal and Telecommunication Services";

Pursuant to the proposal of the Director of the Science and Technology Department,

DECISION:

Article 1. The attached to this Decision "List of Telecommunication Services Subject to Quality Management" is hereby issued.

Article 2. This Decision shall take effect fifteen days from the date of publication in the Official Gazette and shall replace Decision No. 34/2006/QĐ-BBCVT dated September 6, 2006 of the Minister of Posts and Telecommunications promulgating the "List of Telecommunication Services Subject to Quality Management".

Article 3. The Heads of the Office, Inspectorate, Department of Science and Technology, Information Technology and Telecommunications Quality Management Bureau, Directors of Provincial Departments of Information and Communications, Heads of Ministries' agencies and units, telecommunication enterprises, and organizations and individuals participating in the provision and use of telecommunication services are responsible for implementing this Decision./.

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