Decision No. 27/2008/QĐ-BTTTT issuing the List of Telecommunications Services Subject to Quality Management replaces the previous decision. The Decision takes effect fifteen days from the date of publication in the Official Gazette.
Scope of application
Telecommunications enterprises and organizations and individuals participating in providing and using telecommunications services.
Key points
- Telecommunications enterprises → must manage the quality of telecommunications services listed in the List.
- Organizations and individuals participating in providing and using telecommunications services → are responsible for implementing this Decision.
- The Decision takes effect fifteen days from the date of publication in the Official Gazette and replaces Decision No. 34/2006/QĐ-BBCVT.
🌐 Social impact of this document
- Telecommunications enterprises will have to comply with quality management for the specified services, which may increase operational and monitoring costs.
- Organizations and individuals using telecommunications services do not directly change their benefits but need to be informed about service quality.
❓ Frequently asked questions
Which telecommunications services does this Decision apply to?
The specific List of Telecommunications Services Subject to Quality Management issued together with the Decision, citizens and businesses need to refer to the List for detailed information.
When does this Decision take effect?
The Decision takes effect fifteen days from the date of publication in the Official Gazette.
What must telecommunications enterprises implement according to this Decision?
Telecommunications enterprises must manage the quality of telecommunications services listed in the List issued together with the Decision.
Are organizations and individuals participating in using telecommunications services affected?
Not directly, but they need to be informed about service quality from telecommunications enterprises complying with this Decision.
Which previous Decision does this Decision replace?
Decision No. 27/2008/QĐ-BTTTT replaces Decision No. 34/2006/QĐ-BBCVT.
Full text
Pursuant to …;
Issuing the List of Telecommunication Services Subject to Quality Management
MINISTER OF INFORMATION AND COMMUNICATIONS
Pursuant to the Ordinance on Posts and Telecommunications dated May 25, 2002;
BASED ON THE GOVERNMENT DECREE NO. 187/2007/NĐ-CP OF DECEMBER 25, 2007 ON THE FUNCTIONS, TASKS, POWERS, AND ORGANIZATIONAL STRUCTURE OF THE MINISTRY OF INFORMATION AND COMMUNICATIONS;
Pursuant to Decree No. 160/2004/NĐ-CP dated September 3, 2004 of the Government detailing the implementation of certain provisions of the Ordinance on Posts and Telecommunications regarding telecommunications;
Pursuant to Decision No. 33/2006/QĐ-BBCVT dated September 6, 2006 of the Minister of Posts and Telecommunications promulgating the "Regulations on Quality Management of Postal and Telecommunication Services";
Pursuant to the proposal of the Director of the Science and Technology Department,
DECISION:
Article 1. The attached to this Decision "List of Telecommunication Services Subject to Quality Management" is hereby issued.
Article 2. This Decision shall take effect fifteen days from the date of publication in the Official Gazette and shall replace Decision No. 34/2006/QĐ-BBCVT dated September 6, 2006 of the Minister of Posts and Telecommunications promulgating the "List of Telecommunication Services Subject to Quality Management".
Article 3. The Heads of the Office, Inspectorate, Department of Science and Technology, Information Technology and Telecommunications Quality Management Bureau, Directors of Provincial Departments of Information and Communications, Heads of Ministries' agencies and units, telecommunication enterprises, and organizations and individuals participating in the provision and use of telecommunication services are responsible for implementing this Decision./.
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