Circular No. 43/2018/TT-BYT stipulates the management of medical incidents at healthcare facilities. The main contents include: describing incidents, classifying incidents, reporting incidents (voluntary and mandatory), investigating and analyzing causes of incidents, proposing solutions to address and prevent incidents. The Circular also specifies templates for medical incident reports and investigation and analysis templates.
적용 범위
Applies to healthcare facilities throughout the country
핵심 사항
- Management of medical incidents at healthcare facilities
- Classification of medical incidents based on level of danger and impact
- Voluntary and mandatory incident reporting
- Investigating and analyzing causes of incidents
- Proposing solutions to address and prevent incidents
🌐 이 문서의 사회적 영향
- Improving the quality of healthcare services
- Minimizing risks to patients
- Enhancing a safe working environment for healthcare staff
❓ 자주 묻는 질문
When must medical incidents be reported mandatorily?
Medical incidents must be reported mandatorily when dangerous situations occur, causing serious injury or potentially leading to patient death.
Are there provisions for report templates?
Yes, the Circular provides detailed templates for medical incident reports including information about the patient, related healthcare workers, description of the incident, and proposed solutions.
Who is responsible for investigating and analyzing the causes of incidents?
Designated staff and management personnel at healthcare facilities are responsible for conducting investigations and analyzing the causes of medical incidents.
전문
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Bộ These regulations stipulate conditions for ensuring food safety in the production, business, and use of food additives. |
SOCIALIST REPUBLIC OF VIET NAM |
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Number: 43/2018/TT-BYT |
Hanoi, on 26 the 12 year 2018 |
CIRCULAR
GUIDELINES FOR PREVENTING MEDICAL INCIDENTS IN HEALTH CARE FACILITIES
Pursuant to Decree No. 75/2017/NĐ-CP dated June 20, 2017 of the Government stipulating functions, tasks, powers, and organizational structure17 of the Government stipulates the functions, tasks, powers, and organizational structure, amended and supplemented by Decree No. 109/2025/NĐ-CP and Decree No. 193/2025/NĐ-CP based on Decree No. 24/2014/ND-CP dated April 4, 2014 issued by the Governmentpolicies;
At the proposal of the Director of the Department of Medical Examination and Treatment reason Examination and treatment;
The Minister of Health issues this Circular guiding the prevention of medical incidents y incidents in health care facilitiesJune 2024;1. Ensuring the quality of diagnosis and treatment and safety for patients.
Chapter I
GENERAL PROVISIONS
Article 1. Scope of Regulation, Scope and Applicability
1. This Circular guides the reporting, analysis, feedback, and handling of medical incidents; recommendations, warnings, and corrective actions for preventing medical incidents and responsibilities for implementation.
2. This Circular does not apply to the prevention of medical incidents in immunization activities, adverse drug reactions (ADR), and adverse events (AE) in clinical trials.
3. This Circular applies to health examination and treatment facilities and related agencies, organizations, and individuals.
Article 2. Interpretation of Terms
In this Circular, the following terms are understood as follows:
1. Incident y Adverse Event (AE) is a situation that occurs unexpectedly during diagnosis, care, and treatment due to objective and subjective factors, which are not caused by the progression of the disease or the patient's constitution, affecting the patient's health.
2. d.1. Amount of taxable income in Vietnam:ìNear-miss situation near-miss incident is a situation that has occurred but did not result in consequences or was about to occur but was detected and prevented in time, thus not causing harm to the patient's health.
3. Root cause is the initial cause with a direct causal relationship leading to the occurrence of a medical incident, which can be addressed to prevent medical incidents.
Article 3. Principles for Preventing Medical Incidents
1. Prevention of medical incidents is based on identifying, reporting, analyzing causes, issuing preventive recommendations to avoid recurrence of medical incidents, thereby improving the quality of health examination and treatment services and ensuring patient safety without other purposes.
2. Prevention of medical incidents is encouraged, supported, and protected.
3. Records of medical incident prevention are managed according to confidentiality regulations.
4. Prevention of medical incidents is the responsibility of leaders and healthcare staff working in health examination and treatment facilities.
Chapter II
REPORTING OF MEDICAL INCIDENTS
Article 4. Identification of Medical Incidents
When a medical incident is discovered, healthcare staff have the responsibility to identify and differentiate it according to the cases described, the development of the situation, and the level of injury specified in Appendix I attached to this Circular.
Article 5. Reporting and Recording of Medical Incidents
1. Reporting of medical incidents includes:
a) Voluntary reports for medical incidents from Item 1 to Item 6 of Appendix I.
b) Mandatory reports for medical incidents from Item 7 to Item 9 of Appendix I and serious medical incidents including: a medical incident causing the death of one patient and suspected of continuing to cause the death of subsequent patients or a medical incident causing the death of two or more patients in the same situation, circumstances, or due to the same cause.
2. Forms of reporting:
a) Voluntary reports are made in writing or electronically. In urgent cases, they may be reported directly or by phone, but must still be recorded in writing afterward.
b) Mandatory reports
Reports are made in writing or electronically for serious medical incidents causing severe injuries (NC3) as defined in Appendix II attached to this Circular. For serious medical incidents as defined in point b Clause 1 Article 5, a report must be made by phone within one hour of discovery.
3. Reporting and recording of medical incidents at health examination and treatment facilities
a) Reporting of medical incidents
- Voluntary reports: The person directly responsible for the medical incident or the person who discovers it reports to the department receiving and managing medical incidents at the health examination and treatment facility. The minimum content of the report must include: Location, time of occurrence, description, and preliminary assessment of the incident, condition of the affected person, initial measures taken according to the Medical Incident Report Form specified in Appendix III attached to this Circular.
- Mandatory reports: The person directly responsible for the medical incident or the person who discovers it must report to the head of the department, the department receiving and managing medical incidents. The head of the department is responsible for reporting to the leadership of the health examination and treatment facility. The leadership of the health examination and treatment facility is directly responsible for immediately reporting to the management authority of the health examination and treatment facility. The report must contain all information on the Medical Incident Report Form specified in Appendix III and clearly state the name of the reporter.
b) Recording of medical incidents:
- The Quality Management Department, Quality Management Team, or dedicated quality management staff are the departments receiving and managing medical incidents at health examination and treatment facilities and record direct reports and telephone reports using the Medical Incident Report Form for retention.
- All reported medical incidents must be recorded and retained in files or in the online medical incident reporting system. Serious medical incidents as defined in point b Clause 1 Article 5 must be shared with the direct management authority of the health examination and treatment facility and the Ministry of Health.
4. Reporting and recording of medical incidents at the Department of Health:
The Medical Services Division of the Department of Health is the central unit receiving reports and classifying medical incidents from health examination and treatment facilities under its jurisdiction, including both public and private facilities in the area, excluding those under the Ministry of Defense.
5. Reporting and recording of medical incidents at the Ministry of Health:
The Department of Medical Examination and Treatment is the central unit receiving reports and classifying medical incidents from health facilities under the Ministry of Health.
Article 6. Compilation of Medical Incident Reports
1. At medical examination and treatment facilities:
a) Compile medical incident reports to be submitted to the management authority on a semi-annual basis.
b) The contents of the compiled report include:
- The number of mandatory and voluntary medical incident reports
- The frequency of occurrence for each type of incident
- The results of root cause analysis
- Proposed solutions and preventive recommendations that have been implemented
2. At the Department of Health:
a) The Medical Affairs Division of the Department of Health compiles medical incident reports from subordinate medical examination and treatment facilities, categorizes them according to severity and frequency of occurrence to identify trends in medical incident groups, and issues general preventive recommendations for subordinate units.
b) Quarterly compile and submit these recommendations to the Ministry of Health (Department of Medical Examination and Treatment).
3. At the Ministry of Health:
a) The Department of Medical Examination and Treatment compiles periodic and ad hoc reports from subordinate medical examination and treatment facilities and consolidated reports from provincial health departments.
b) Quarterly analyze national statistics on medical incidents, and issue general preventive recommendations for all medical examination and treatment facilities nationwide.
Chapter III
ANALYSIS, FEEDBACK AND HANDLING OF MEDICAL INCIDENTS
Article 7. Classification of Medical Incidents
1. After receiving reports of medical incidents, the department responsible for receiving and managing medical incidents at medical examination and treatment facilities must classify them according to all three criteria below:
a) Classify incidents based on the level of harm to patients as set out in Appendix I.
b) Classify incidents based on incident categories as stipulated in Section II of Appendix IV issued with this Circular.
c) Classify incidents based on the category of causes as stipulated in Section IV of Appendix IV.
2. For incidents determined to be severe harm (NC3), further detailed classification must be conducted according to the Serious Medical Incident List in Appendix II.
Article 8. Analysis of Influencing Factors and Root Causes
1. Analysis at medical examination and treatment facilities:
a) The department responsible for receiving and managing medical incidents conducts preliminary analysis on the severity and frequency of all recorded incidents, proposes a list of medical incidents and corresponding expert analysis teams, and reports to the head of the medical examination and treatment facility on a weekly basis. For incidents classified as moderate harm (NC2) and severe harm (NC3), the department responsible for receiving and managing medical incidents must immediately report to the head of the medical examination and treatment facility.
b) The head of the medical examination and treatment facility is responsible for establishing an expert team under the direct leadership of the facility's management to conduct root cause analysis and influencing factor analysis of the medical incident, and recommend preventive measures based on the list of incidents proposed by the incident management department. Clarify whether the group of causes leading to the incident is systemic or isolated. For systemic incidents that may occur at similar medical examination and treatment facilities, report to the management authority of the facility to issue general recommendations and preventive measures.
c) Within 60 days from the date of receipt of the incident report and analysis from the department responsible for receiving and managing medical incidents, the expert team analyzing medical incidents must propose solutions and preventive recommendations for their unit.
2. Analysis at the Department of Health:
a) Review and propose medical incidents that need to be reported to the Director of the Department of Health to establish a departmental expert team to investigate the root causes and preventive measures for medical incidents not fully or clearly reported, or where the root causes and preventive measures proposed by the medical examination and treatment facility are inappropriate.
b) Direct medical examination and treatment facilities where serious medical incidents as defined in point b Clause 1 Article 5 occurred to conduct investigations and analyses of the incidents according to the Incident Investigation and Analysis Form in Appendix IV within 60 days.
3. Analysis at the Ministry of Health:
a) Review and propose medical incidents that need to be reported to the Deputy Minister of Health responsible for medical examination and treatment to establish a ministry-level expert team to investigate the root causes and preventive measures for medical incidents not fully or clearly reported, or where the root causes and preventive measures proposed by the medical examination and treatment facility are inappropriate.
b) Direct medical examination and treatment facilities subordinate to the Ministry of Health, where serious medical incidents as defined in point b Clause 1 Article 5 occurred, to conduct investigations and analyses of the incidents according to the Incident Investigation and Analysis Form in Appendix IV within 60 days.
Article 9. Handling and Feedback on Reports and Medical Incidents
1. Handling of Medical Incidents
a) Healthcare personnel working at medical examination and treatment facilities must immediately take measures to ensure patient safety before reporting the medical incident to the department responsible for receiving and managing medical incidents.
b) The Department of Health shall directly instruct subordinate medical examination and treatment facilities to implement measures to ensure patient safety and conduct investigations, and report promptly to the Ministry of Health within 24 hours from the time the medical incident occurs as specified in point b, Clause 1, Article 5.
c) The Ministry of Health shall directly instruct subordinate medical examination and treatment facilities to implement measures to ensure patient safety and conduct investigations, and report promptly within 24 hours from the time the medical incident occurs as specified in point b, Clause 1, Article 5.
2. Feedback on Reports and Handling of Medical Incidents
a) The department responsible for receiving and managing medical incidents at medical examination and treatment facilities shall provide feedback to individuals and organizations that reported the medical incidents during the ward, department, or hospital meeting.
b) The lead unit of the Ministry of Health and the Department of Health shall provide written feedback to individuals and organizations that reported the medical incidents.
Chapter IV
RECOMMENDATIONS AND CORRECTIVE ACTIONS TO PREVENT MEDICAL INCIDENTS
Article 10. Recommendations to Prevent Medical Incidents
1. Recommendations to prevent medical incidents are derived from the analysis of the root causes of each specific medical incident, proposed by the Expert Group and the department responsible for receiving and managing medical incidents at the medical examination and treatment facility where the incident occurred. These recommendations aim to warn against the recurrence of medical incidents with high reporting frequency in a department or multiple departments, or the same type of incident being reported.
2. The Department of Medical Services of the Department of Health shall review the recommendations to prevent medical incidents from subordinate medical examination and treatment facilities to compile and issue general recommendations for the entire province or city to prevent medical incidents with high reporting frequency, warning medical examination and treatment facilities with similar risks to avoid such incidents.
3. The Department of Medical Examination and Treatment Management of the Ministry of Health shall review the recommendations to prevent medical incidents from subordinate medical examination and treatment facilities and provincial health departments to compile and issue national recommendations to prevent medical incidents with high reporting frequency, warning medical examination and treatment facilities with similar risks to avoid such incidents.
4. Communication about recommendations to prevent medical incidents shall be disseminated through internal newsletters of medical examination and treatment facilities, directives from management agencies, and specialized sections on patient safety on electronic information websites, newspapers, and industry journals, as well as public forums on mass media.
Article 11. Corrective Actions to Prevent Medical Incidents
1. The department responsible for receiving and managing medical incidents shall advise the head of the medical examination and treatment facility to develop and submit plans for implementing activities aimed at implementing preventive measures and recommendations for medical incidents to the competent authority for approval and implementation.
2. The person responsible for technical expertise at the medical examination and treatment facility shall direct relevant departments and supervise the implementation of preventive recommendations for medical incidents according to the plan.
3. The lead unit of the Ministry of Health and the Department of Health shall direct and supervise subordinate medical examination and treatment facilities where medical incidents have occurred to implement corrective actions according to the approved plan.
4. The lead unit of the Department of Health and the Ministry of Health shall direct and supervise medical examination and treatment facilities to implement general recommendations and national recommendations to prevent medical incidents that have been issued warnings for incidents with high reporting frequency and medical examination and treatment facilities with similar risks of occurrence and recurrence.
Chapter V
RESPONSIBILITIES FOR IMPLEMENTATION
Article 12. Responsibilities of Medical Staff and Healthcare Facilities
1. Recognize the necessity of prevention and avoiding recurrence of medical incidents.
2. Perform specific tasks of healthcare facilities as prescribed in this Circular.
3. Maintain confidentiality and anonymity of individuals or healthcare facilities reporting medical incidents. Assign the Incident Reception and Management Unit as the primary unit with authority to access and disclose information on medical incident reports.
4. Develop regulations, procedures, guidelines, and encourage voluntary reporting of medical incidents.
5. Guide, manage medical incident reports, issue mechanisms to encourage voluntary reporting and sanctions for mandatory medical incidents that are not reported.
6. Aggregate, analyze, report statistical results of medical incident handling within healthcare facilities, and provide recommendations for prevention.
Article 13. Responsibilities of Provincial Health Departments and Central Ministries and Sectors
1. Perform specific tasks of provincial health departments as prescribed in this Circular.
2. Maintain confidentiality and anonymity of individuals or healthcare facilities reporting medical incidents. Assign individuals or units with authority to access and disclose information on medical incident reports.
3. Direct, organize implementation, manage, inspect, and evaluate patient safety activities of healthcare facilities within their province or city.
4. Propose amendments and supplements to national regulations and guidelines on patient safety.
5. Organize training for subordinate healthcare facilities on reporting and preventing medical incidents.
6. Recommend commendations for collectives and individuals whose valuable reports help the provincial health department formulate solutions and recommendations for preventing medical incidents.
Article 14. Responsibilities of the Department of Medical Examination and Treatment - Ministry of Health
1. Perform specific tasks of the Ministry of Health as prescribed in this Circular.
2. Maintain confidentiality and anonymity of individuals or healthcare facilities reporting medical incidents. Assign individuals or units with authority to access and disclose information on medical incident reports.
3. Lead or coordinate in drafting, amending, and supplementing legal documents and professional guidelines on patient safety to be submitted to the Minister of Health or competent authorities for consideration and decision.
4. Direct, organize, guide, inspect, and supervise the implementation of legal documents and professional guidelines on patient safety at healthcare facilities nationwide.
5. Coordinate with the National Center for Adverse Drug Reactions, the Department of Pharmacy - Ministry of Health to collect, aggregate, monitor drug-related medical incidents, excluding those caused by unintended drug effects, and forward related reports on unintended drug effects to the National Center for Adverse Drug Reactions.
6. Serve as the lead organizer of specialized committees to resolve technical issues, direct, and guide scientific research and international cooperation in the field of patient safety and prevention of medical incidents.
7. Develop national policies and action programs on patient safety and prevention of medical incidents.
8. Monitor, inspect, and supervise the implementation of policies and action programs on patient safety in each province and centrally-administered city.
9. Advise the Minister of Health on community and media concerns regarding medical incidents.
10. Identify and warn of new emerging risks of medical incidents.
11. Recommend commendations for collectives and individuals whose valuable reports help the Ministry of Health formulate solutions and recommendations for preventing medical incidents nationwide. Handle and impose penalties on collectives and individuals who fail to comply with current laws.
Chapter VI
IMPLEMENTING PROVISIONS
Article 15. Effective Date
This Circular takes effect from March 1, 2019.
Article 16. Implementation Organization
The Heads of the Department of Medical Examination and Treatment, the Office of the Ministry, the Inspectorate of the Ministry, the Heads of all Departments and Bureaus of the Ministry of Health, Directors of hospitals, Directors of Provincial Health Departments, and Heads of Health Departments of Ministries and Sectors are responsible for implementing this Circular.
During implementation, if there are difficulties or obstacles, they are requested to report to the Ministry of Health (Department of Medical Examination and Treatment) for review and resolution./.
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DEPUTY MINISTER |
ANNEX I CLASSIFICATION OF MEDICAL INCIDENTS BY DEGREE OF INJURY
(Annexed to Circular CLASS MONOCOTYLEDONNo. 43/Decision No. 2018/TT-BYT dated 26/12/2018 of the Minister of Healthpolicies)
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Serial number |
Description of medical incidents |
Subgroup |
Reporting form |
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According to the situation development |
According to the degree of injury to the patient's health/acute infectious diseases of producers/processers ...and life (Risk Level-RL) |
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1 |
d.1. Amount of taxable income in Vietnam:e situations that may cause incidents (near miss) |
A |
Not occurred (RL0) |
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2 |
The incidentNo. has occurred but did not directly affect the patient |
B |
Minor injury(RL1)[1] The incident has occurred and directly affected the patient, but did not cause harm. |
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3 |
The incident has occurred and directly affected the patient, requiring monitoring or timely intervention without causing harm. |
C |
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4 |
Voluntary report |
D |
has occurred causing temporary harm and requiring treatment intervention. |
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5 |
The incidentNo. Moderate injuryn l(RL2) |
E |
The incident has occurred, causing temporary harm, requiring treatment intervention and extending hospital stay.[2] has occurred causing prolonged harm, leaving residual disability. |
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6 |
Severe injury g(RL3) |
F |
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7 |
Incident đ(accompanied by a list of serious medical incidents)n lThe incident has occurred causing severe harm requiring intensive care.g |
G |
Mandatory report[3] The incident has occurred causing significant harm or directly resulting in death. SEVERE MEDICAL INCIDENTS (RL3)No. Decision No. 43/ |
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8 |
SURGICAL INCIDENTSđượ Incorrect surgical site (body part): |
H |
Surgery performed at a body location not matching the information recorded in the medical record, except in emergency situations such as:|||of |
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9 |
A. Change of surgical site during surgery.n lB. Such change was approved.shall Wrong patient surgery:đổ Surgery performed on a patient not matching the identification information recorded in the medical record. |
I |
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ANNEX II Incorrect surgical method (deviating from protocol) causing severe injury:
(Issued together with CircularSurgical method performed not conforming to the pre-planned surgical procedure, except in emergency situations such as:Decision No. 2018/TT-BYT dated 26/12/2018 of the Minister of Healthpolicies)
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A. Change of surgical method during surgery. |
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1. |
B. Such change was approved. Leaving surgical instruments or consumables inside the patient’s body after surgery or other invasive procedures:g Except:12. Leather shoes A. The instrument was intentionally implanted (as directed). B. The instrument was present before surgery and intentionally retained. đsurgery position change occurs during the surgical process B. Surgery method change đThis change is approved. |
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2. |
Incorrect patient surgery: Surgery performed on a patient not matching the identification data recorded in the medical record. |
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3. |
Incorrect surgical procedure (deviating from the protocol) causing significant harm:oThe surgical method implemented does not conform to the pre-established surgical plan, except for emergency situations such as: A. Changing the surgical method during the surgical process..This change12. Leather shoesis approved. Leaving surgical instruments, disposable materials inside the patient's body after the surgery ends or other invasive procedures: B. Surgery method change đExcept: đA. Such instruments were intentionally implanted according to instructions. |
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4. |
B. Instruments present before surgery and intentionally retained.12. Leather shoesReport formof the Government stipulating functions, tasks, powers, and organizational structure of the Ministry of Home Affairs- Mandatory: report code/ incident: Reporting date: / / đPatient information c. Instruments not present before surgery that were intentionally left inside due to potential harm when removing them. For example: very small needles or fragments of screws.12. Leather shoesor pieces of screws. |
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5. |
Death occurs during the entire surgical process (pre-anesthesia, skin incision, wound closure) or immediately after surgery on patients classified as ASA grade I. |
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EQUIPMENT INCIDENTS |
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6. |
Death or severe consequences related to drugs, equipment, or biological products |
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7. |
The patient dies or suffers serious consequences related to the use or function of medical instruments during patient care different from the plan đIncident perpetrator đbeginning. |
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8. |
The patient dies or suffers serious consequences related to the insertion of intravascular catheters during patient care.ắExcluding: Neurosurgical or cardiovascular procedures determined to have a high risk of intravascular catheter complications. INCIDENTS RELATED TO PATIENT MANAGEMENTêocess xắHanding over |
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premature infants |
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9. |
The patient escapes from the hospital and dies or suffers serious consequences.ầThe patient dies or suffers serious consequences due to suicide at the healthcare facility. |
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10. |
INCIDENTS RELATED TO CARE AT THE FACILITY |
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11. |
The patient dies or suffers serious consequences related to medication errors:đổ Including: Administering a drug known to cause allergic reactions or drug interactions that could leadêto death or serious consequences. |
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Excluding: Differences in drug selection and dosage justified in clinical management. MEDICAL EXAMINATION AND TREATMENT |
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12. |
The patient dies or suffers serious consequences due to hemolysis from blood transfusion errors or serious consequences related to childbirth and delivery processes:đổ Including those incidents occurring during the postpartum period (42 days after delivery). is a document or information successfully sent, received, and stored on the System, including: A. Pulmonary embolism or amniotic fluid embolism B. Acute fatty liver of pregnancy |
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13. |
. B |
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14. |
Emergency Patients is a document or information successfully sent, received, and stored on the System, including: heart disease.ứThe patient dies or suffers serious consequences due to hypoglycemia during treatment. The patient dies or suffers serious consequences (jaundice) due to elevated bilirubin levels in newborns.12. Leather shoesPressure sores of stage 3 or 4 occur while inpatient. report code/ The patient dies or suffers serious consequences due to spinal cord injury caused by physical therapy. Mistaken organ transplant. CIncluding mistaken sperm or egg in artificial inseminationệINCIDENTS |
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15. |
The patient dies or suffers serious consequences related to medication errors:đổ DUE TO ENVIRONMENT |
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16. |
The patient dies or suffers serious consequences due to electric shock. |
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17. |
Excluding: Incidents occurring during electrical treatments (defibrillation or electrical cardioversion or pacemaker đcoholic beverages đimplantation).logoAccidents caused by the design of oxygen supply systems or other gases provided to patients such as: |
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18. |
A. Mistaken gas. Or |
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19. |
B. Contaminated gas The patient dies or suffers serious consequences due to burns arising from any cause while being cared for at the facility.FUNCTIONS, DUTIES, POWERS, ORGANIZATIONAL STRUCTURE, OPERATIONAL REGULATIONS, AND RELATIONSHIPS OF MANAGEMENT BOARDS; DUTIES, POWERS OF THE CHAIRPERSON, VICE CHAIRPERSON (IF ANY), SECRETARY, AND MEMBERS OF MANAGEMENT BOARDSThe patient dies or suffers serious consequences due to falls while receiving medical care at the facility. |
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CONSIDERED CRIMINAL INCIDENTS |
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20. |
Impersonating a healthcare worker to treat a patientêKidnapping (or luring) patients of all ages Sexual assault on patients within the hospital premiseslogoCausing death or serious injury to patients or healthcare workers within the healthcare facility premises đOther serious medical incidents (NC3 types G, H, I) notcouncillORSmentioned in sectionslogo27Briefing signed on February 18, 2025SAMPLE MEDICAL INCIDENT REPORT |
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21. |
(Annexed to Circular No. 43/2018 /TT-BYT datedFUNCTIONS, DUTIES, POWERS, ORGANIZATIONAL STRUCTURE, OPERATIONAL REGULATIONS, AND RELATIONSHIPS OF MANAGEMENT BOARDS; DUTIES, POWERS OF THE CHAIRPERSON, VICE CHAIRPERSON (IF ANY), SECRETARY, AND MEMBERS OF MANAGEMENT BOARDS12/2018 of the Ministry of Health) FORM OF MEDICAL INCIDENT REPORT: đ- Voluntary: |
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22. |
- Mandatory: |
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23. |
report/Medical incident code: |
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CONSIDERED CRIMINAL Reporting date: / / Patient information |
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24. |
Party responsible for the incident |
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25. |
□ Patient |
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26. |
Medical record number:ê□ Family member/visitor |
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27. |
□ Healthcare staff |
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28. |
Gender: đDepartment/wardPlan for handling assets after the expiration of the joint venture and association period 1 đế□ Equipment/facility infrastructure |
ANNEX III causing the incident
Department/ward/location where the incident occurred(e.g., ICU ward, hospital premises)Specific location 26/(e.g., bathroom, parking lot...)concerning the classification and determination of state management authority in the field of crop productionDate of incident occurrence:
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Time: CONSIDERED CRIMINAL Brief description of the incident Initial solution proposal □ □ Patient □ |
Provincial People's Committees set specific pricesNo. Medical record number:No. □ Family member/ visitor Reporting unit: ............... |
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□ Healthcare staff |
Gender:n lDepartment/unit |
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Name: |
□ Equipment/facility infrastructure |
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Incident location |
(e.g., ICU department, hospital premises)hSpecific location đ(e.g., bathroom, parking lot...) |
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Date of birth: |
Date of occurrence:êTime: standards |
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Brief description of the incident Initial solution proposal |
□ Practice (incorrect practice, non-compliance with standard guidelines or performing according to incorrect guidelines) |
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N |||on: Number of main types of materials with price changes;n l□ Attitude, behavior, emotionsNo. |
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□ Communicationn lDepartment/unit □ Psychological, physical condition, disease"b) In addition to the lists of public services issued according to the provisions of Clause 2, Article 4 of this Decree, specialized agencies under provincial People's Committees shall report to the provincial People's Committee for decision-making on amending, supplementing, or issuing the list of public services funded by the state budget within their jurisdiction and consistent with the local budget capacity within the approved budget by the Provincial People's Assembly, and send it to the Ministry of Finance and relevant ministries and sectors for supervision during implementation." □ Social factors |
2. Patient □ Psychological, physical condition, disease"b) In addition to the lists of public services issued according to the provisions of Clause 2, Article 4 of this Decree, specialized agencies under provincial People's Committees shall report to the provincial People's Committee for decision-making on amending, supplementing, or issuing the list of public services funded by the state budget within their jurisdiction and consistent with the local budget capacity within the approved budget by the Provincial People's Assembly, and send it to the Ministry of Finance and relevant ministries and sectors for supervision during implementation." □ Practice (incorrect practice, non-compliance with standard guidelines or performing according to incorrect guidelines)ealth,đượinternational đPhysical condition, disease
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3. Work environmentn l□ Infrastructure, equipment / / |
□ Distance from workplace too far |
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□ Safety assessment, environmental risksn l □ Regulations, technical characteristics
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4. Organization/service
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Initial treatment/management has been carried out đNotified to the treating doctor/person responsible
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Recorded in the medical record/report |
□ Yes □ No □ Not recorded Administrative Procedure: Recognition of forest tree planting seed sources □ Yes □ No □ Not recordedThis Resolution takes effect from the date it is adopted by the National Assembly. related |
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Notified to family/caretaker |
Notified to patientshall Initial classification of incident |
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□ Not occurred |
□ Occurred |
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Notified to family/caretaker |
Notified to family/caretaker |
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Initial assessment of severity level of incident |
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□ Severe |
□ Moderate |
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□ Minor đ||| n l(6): Record the severityinInformation of reporter |
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Name: □ Nurse (position): □ Family/guest |
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visiting |
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H□ Doctor (position): |
Provincial People's Committees set specific pricesố đAS AGREED |
Email: |
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□ Other (specify): |
□ Equipment/facility infrastructure |
Witness 1: Witness 2: |
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MODEL FOR INCIDENT IDENTIFICATION AND ANALYSISỹ Circular No. 43/ |
2018/TT-BYT dated |
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December |
4. Declaration and payment of the feeThis Resolution takes effect from the date it is adopted by the National Assembly.26/2018 of the Minister of Health |
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(Annexed to Circular A. For Dedicated StaffI. Detailed description of incident(Description of immediate response measures and subsequent actions taken)In case of pressure ulcer, specify the location, side, extent, and condition upon admission.policies)
Regarding errors, list all medications involved (attach a separate sheet if necessary). Classify the incident according to the type of incident.
(Incident Type)
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1. Implementation of technical procedures, specialized techniques, and proceduresn l □ Without patient/family consent (if required for certain procedures, a signed agreement is needed) |
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□ Performed without indicationn l of□ Performed on the wrong patient □ Performed with incorrect technique/procedure/methodto □ Performed at the wrong surgical siten l□ Left surgical instruments/materials inside the bodyớ□ Maternal death during pregnancy □ Death during childbirth□ Neonatal death organize credit institutions, foreign bank branches are responsible for organizing the implementation of this Circular.2. Infection As for the principal and interest payments as specified in the Loan Agreement, the Borrower must repay them in priority equal to any other loans of the Borrower.□ Bloodstream infectionon Do đó, để thực hiện nhiệm vụ bán đấu giá đối với các loại tài sản nhà nước trên đây, cơ quan tài chính có thể thành lập Hội đồng bán đấu giá tài sản hoặc thành lập đơn vị sự nghiệp để tổ chức bán đấu giá các loại tài sản nhà nước. Vì thế, việc thành lập đơn vị sự nghiệp thuộc Sở Tài chính để thực hiện các nhiệm vụ có tính chất dịch vụ về quản lý tài sản nhà nước, bao gồm cả việc bán đấu giá tài sản nhà nước là phù hợp với các quy định hiện hành của pháp luật và thuộc thẩm quyền quyết định của Chủ tịch UBND cấp tỉnh. Tuy nhiên, để đảm bảo phù hợp với quy định tại Điều 36 Nghị định số 05/2005/NĐ-CP của Chính phủ, khi lập Đề án thành lập đơn vị sự nghiệp, thì tên gọi của đơn vị sự nghiệp đề nghị không sử dụng cụm từ "dịch vụ bán đấu giá tài sản" hoặc "bán đấu giá tài sản". Đối với các địa phương đã thành lập Trung tâm mà trong tên gọi của Trung tâm có sử dụng những cụm từ "dịch vụ bán đấu giá tài sản" hoặc "bán đấu giá tài sản", đề nghị Sở Tài chính phối hợp với Sở Nội vụ báo cáo UBND tỉnh, thành phố quyết định thay đổi tên gọi cho phù hợp.No.□ Pneumoniaof the Government stipulating functions, tasks, powers, and organizational structure of the Ministry of Home Affairs□ Other types of infectionsNo.□ Surgical site infectioncoholic beverages□ Urinary tract infectionpoliciesbased on Decreeần)
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II3. Medication and intravenous fluidsNo. □ Incorrect medication/drip administration |
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□ Insufficient medicationì□ Incorrect dosage/concentrationê□ Incorrect timing |
□ Contrary to medical orders đ□ Missed doseThis Resolution takes effect from the date it is adopted by the National Assembly.□ Wrong medication. The Department of Environmental Health Inspection - Ministry of Health shall be responsible for disseminating, guiding, and supervising the implementation of this Circular throughout the country.□ Administered to the wrong patient12. Leather shoes□ Incorrect route of administrationn l4. Blood and blood products □ Adverse reaction/tolerance when administering blood无效 determines □ Transfusion of wrong blood/blood product □ Incorrect dosage/timing of transfusionDeputy ministers of ministerial-level agencies, 5. Medical equipment organize credit institutions, foreign bank branches are responsible for organizing the implementation of this Circular.□ Lack of user manual/information □ Equipment malfunctionDeputy ministers of ministerial-level agencies, services □ Equipment shortage or unsuitability organize credit institutions, foreign bank branches are responsible for organizing the implementation of this Circular.6. Behavior □ Self-harm tendencyđổ □ Sexual harassment by staff □ Self-harm tendencyđổ □ Sexual harassment by patients/visitors □ Self-harm tendencyđổ □ Physical assault by patients/visitors |
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□ Self-harmrime Minister c□ Family member/visitor |
□ Hospitalizationrime Minister c7. Patient accidents □ Falls 8. Infrastructurerime Minister c□ Damaged, lost, or unavailable |
9. Resource management, amended and supplemented by Decree No. 109/2025/NĐ-CP and Decree No. 193/2025/NĐ-CP □ Appropriateness and adequacy of outpatient and inpatient services |
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□ Appropriateness and adequacy of resources |
□ Appropriateness and adequacy of policies, regulations, procedures, and guidelines 10. Medical records, documents, administrative procedures □ Missing or damaged documents □ Unclear or incomplete documents □ Excessive waiting time |
□ Delayed provision of medical records/documentson□ Misfiled medical records/documents □ Complex administrative procedures 11. Others □ Incidents not covered in items 1 through 10urinary catheterenergy |
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III. Treatment/medical orders that have been implemented |
V. Classification of incidents according to the causepolicies1. Staff □ Knowledge, understanding, perception □ Practice (incorrect practice not following standard procedures or guidelines, or following incorrect procedures or guidelines) , Đ |
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□ Attitude, behavior, emotions |
□ Communicationpolicies□ Psychosocial factors, health status, illnessđổ OF NATIONAL □ Social factorsỗ2. Patients □ Practice (incorrect practice not following standard procedures or guidelines, or following incorrect procedures or guidelines) |
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□ Health status, illness |
3. Work environment organize credit institutions, foreign bank branches are responsible for organizing the implementation of this Circular.□ Facilities, infrastructure, equipmentđổ □ Distance from workplace too farof the Government stipulating functions, tasks, powers, and organizational structure of the Ministry of Home Affairs□ Safety evaluation of work environment, risks organize credit institutions, foreign bank branches are responsible for organizing the implementation of this Circular.□ Rules, regulations, technical characteristicsin4. Organization/service □ Policies, procedures, guidelinesNo.i tì□ Compliance with standard procedures đ(e.g., bathroom, parking lot...) □ Organizational culturedevelopment □ Teamwork |
5. External factorsđổ □ Environmental factorsNo.□ Products, technology, and systems |
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□ Service processes/systems |
6. Othersđượ |
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□ Factors not mentioned in items 1 through 5o CLASS MONOCOTYLEDONin |
V. Actions to address the incidentỏVI. Recommendations for preventionỗinternational |
□ CommunicationpoliciesDescribe the actions taken to handle the incidenturinary catheter anti-corruption; |
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Record recommendations for prevention, organization |
B. For Management đầEvaluation by the Expert Group □ Self-harm tendency"b) In addition to the lists of public services issued according to the provisions of Clause 2, Article 4 of this Decree, specialized agencies under provincial People's Committees shall report to the provincial People's Committee for decision-making on amending, supplementing, or issuing the list of public services funded by the state budget within their jurisdiction and consistent with the local budget capacity within the approved budget by the Provincial People's Assembly, and send it to the Ministry of Finance and relevant ministries and sectors for supervision during implementation."Results of findings (do not repeat incident descriptions) fully Discussed □ Self-harm tendency"b) In addition to the lists of public services issued according to the provisions of Clause 2, Article 4 of this Decree, specialized agencies under provincial People's Committees shall report to the provincial People's Committee for decision-making on amending, supplementing, or issuing the list of public services funded by the state budget within their jurisdiction and consistent with the local budget capacity within the approved budget by the Provincial People's Assembly, and send it to the Ministry of Finance and relevant ministries and sectors for supervision during implementation."Recommended advice/treatment approach with the reporterầConsistent with existing recommendations/policiesê□ Incorrect timing |
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Specific recommendations:|||Assessment of injury level |
On the patientpoliciesu On the organization无效ealth 1. Not occurred (NC0) đFinancial loss |
2. Minor injury (NC1) □ Increase resources for patient careo □ Concern from the public □ Patient complaints |
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3. Moderate injury (NC2) |
□ Damage to reputationon □ Legal interventionpolicies4. Severe injury (NC3) |
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□ OtherệSignature:itselfTime: |
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IMinor injury is self-healing or does not require treatment.itself ofNo. |
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Moderate injury requires treatment intervention, prolonging hospital stay, affecting long-term function. |
Severe injury requires emergency treatment or major intervention, causing permanent functional impairment or death. □ Policies, procedures, professional guidelines, □ Compliance with standard practice procedures □ Organizational culture đ□ Teamwork 5. External factors □ Natural environmentdevelopment c Quof the Government stipulating functions, tasks, powers, and organizational structure of the Ministry of Home Affairs□ Products, technology, and □ Service systems and processes |
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6. Others |
Severe injury requires emergency treatment or major intervention, causing permanent functional impairment or death. □ Factors not mentioned in sections 1 to 5ỹ V. Actions to address the incident, invalidớn dFUNCTIONS, DUTIES, POWERS, ORGANIZATIONAL STRUCTURE, OPERATIONAL REGULATIONS, AND RELATIONSHIPS OF MANAGEMENT BOARDS; DUTIES, POWERS OF THE CHAIRPERSON, VICE CHAIRPERSON (IF ANY), SECRETARY, AND MEMBERS OF MANAGEMENT BOARDSVI. Recommendations for prevention □ Organizational culture đ□ Teamwork 5. External factors □ Natural environmentdevelopment Describe actions taken to handle the incident □ Service systems and processes |
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Record recommendations for preventive measures |
B. For managementầenergy, Expert team evaluation of findings đNot repeated (no duplication of incident descriptions) Discussed Recommended advice/treatment approach discussed with the reporter |
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Consistent with issued recommendations |
Specific recommendations noted:"b) In addition to the lists of public services issued according to the provisions of Clause 2, Article 4 of this Decree, specialized agencies under provincial People's Committees shall report to the provincial People's Committee for decision-making on amending, supplementing, or issuing the list of public services funded by the state budget within their jurisdiction and consistent with the local budget capacity within the approved budget by the Provincial People's Assembly, and send it to the Ministry of Finance and relevant ministries and sectors for supervision during implementation.". Assess severity of damage To the patientDeputy ministers of ministerial-level agencies, To the organization 1. No harm occurred (NC0) 2. Minor harm (NC1) |
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□ Increase resources for patient carepoliciesu tNo. □ Public relations concern |
□ Patient complaintên 3. Moderate harm (NC2) THE UNIT structure □ Damage to reputationì□ Legal intervention |
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4. Severe harm (NC3) |
□ Other organize credit institutions, foreign bank branches are responsible for organizing the implementation of this Circular.Signature: |
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Time:No. |
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Minor harm is self-healing or does not require treatment intervention.|||Moderate harm requires treatment intervention fixed |
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extending hospital stay, |
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affecting long-term function. |
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Severe harm requires emergency treatment or major intervention |
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I. - Office of the President of the Statecausing permanent functional impairmentThis Decree stipulates the regulations on seniority allowances for teachers.or death. |
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□ Safety assessment, environmental risksn l results of detection đ(without repeating the tissues organize credit institutions, foreign bank branches are responsible for organizing the implementation of this Circular.to be notedNo.)
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Has been discussed đrecommendations/advice for handling with the reporter |
Notified to family/caretaker |
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In line with the recommendations issued"b) In addition to the lists of public services issued according to the provisions of Clause 2, Article 4 of this Decree, specialized agencies under provincial People's Committees shall report to the provincial People's Committee for decision-making on amending, supplementing, or issuing the list of public services funded by the state budget within their jurisdiction and consistent with the local budget capacity within the approved budget by the Provincial People's Assembly, and send it to the Ministry of Finance and relevant ministries and sectors for supervision during implementation."awareness đto be promulgated Specific recommendationsJune 2024;: |
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Notified to family/caretaker |
II. Assess the level of d, amended and supplemented by Decree No. 109/2025/NĐ-CP and Decree No. 193/2025/NĐ-CPamage
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On the patient |
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On the organization |
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1. Not occurred (NC0) |
□ A |
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□ Self-harm tendency, amended and supplemented by Decree No. 109/2025/NĐ-CP and Decree No. 193/2025/NĐ-CPamage to propertyn ln |
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2. Minor damage (NC1) |
□ B |
□ Increase resources to serve the patient |
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□ C |
□ Concern from the authorityoncommunication |
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□ D |
□ Complaints from the patient |
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3. Moderate damage (NC2) |
□ E |
□ Damage to reputation |
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□ F |
□ Legal intervention |
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4. Severe damage (NC3) |
□ G |
□ Other |
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□ H |
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□ I |
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Address: |
Signature: |
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Title: |
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[1] Minor damage is self-healing or does not require treatment intervention., amended and supplemented by Decree No. 109/2025/NĐ-CP and Decree No. 193/2025/NĐ-CPModerate damage is damage that requires
[2] d.1. Amount of taxable income in Vietnam:, amended and supplemented by Decree No. 109/2025/NĐ-CP and Decree No. 193/2025/NĐ-CPtreatment intervention, amended and supplemented by Decree No. 109/2025/NĐ-CP and Decree No. 193/2025/NĐ-CPextending hospital stay,ỏaffecting long-term function., Severe damage is damage that requires emergency care or majorlogotreatment intervention n l(6): Record the severityincausing permanent loss of function
[3] d.1. Amount of taxable income in Vietnam:, amended and supplemented by Decree No. 109/2025/NĐ-CP and Decree No. 193/2025/NĐ-CPor leading to death., amended and supplemented by Decree No. 109/2025/NĐ-CP and Decree No. 193/2025/NĐ-CPamage đòi hỏi phải cấp cứu hoặc can thiệp registered trị lớn, gây mt chức năng vĩnh viẽn hoặc gây tđổ vong.
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