Joint Circular No. 84/2013/TTLT-BTC-BCT-BGTVT guiding the implementation of Decision No. 48/2011/QĐ-TTg dated August 31, 2011 of the Prime Minister on piloting the National Single Window Customs Mechanism.

JOINT CIRCULAR

Guidelines for implementing Decision No. 48/2011/QD-TTg dated August 31, 2011 of the Prime Minister on piloting the implementation of a national single window customs mechanism

 Prime Minister regarding the pilot implementation of a national single window customs mechanisma

____________________ 

Pursuant to Decree No. 36/2012/NĐ-CP dated April 18, 2012 stipulating the functions, tasks, powers, and organizational structure of ministries and ministerial-level agencies;

On the basis of Decree No. 118/2008/NĐ-CP dated November 27, 2008 Pursuant to the Government’s Decree on the functions, tasks, powers, and organizational structure of the Ministry of Finance;

Pursuant to Decree 95/2012/NĐ-CP dated November 12, 2012 of the Government stipulating the functions, tasks, powers, and organizational structure of the Ministry of Industry and Trade;

Pursuant to Decree No. 107/2012/NĐ-CP dated December 20, 2012 of the Government stipulating the functions, tasks, powers, and organizational structure of the Ministry of Transport;

Pursuant to Decree No. 87/2012/NĐ-CP dated October 23, 2012 of the Government detailing some provisions of the Customs Law regarding electronic customs procedures for goods exported, imported for commercial purposes;

Pursuant to Decree No. 21/2012/NĐ-CP dated March 21, 2012 of the Government on port management and maritime channels;

Pursuant to Decision No. 48/2011/QD-TTg dated August 31, 2011 of the Prime Minister on piloting the implementation of a national single window customs mechanismhereinafter referred to as Decision No. 48/2011/QD-TTg;

The Minister of Finance, the Minister of Industry and Trade, and the Minister of Transport issue this Joint Circular guiding the implementation of Decision No. 48/2011/QD-TTg (Phase 1).

PART I

GENERAL PROVISIONS

Article 1. Scope of Regulation

This Circular guides the implementation of Decision No. 48/2011/QD-TTg on piloting the implementation of a national single window customs mechanism concerning the following contents:

1. Regulations on the list of administrative procedures to be piloted under the national single window customs mechanism (hereinafter referred to as single window administrative procedures), including:

a) Single window administrative procedures of the Ministry of Finance;

b) Single window administrative procedures of the Ministry of Industry and Trade;

c) Single window administrative procedures of the Ministry of Transport. The list of single window administrative procedures of the Ministry of Finance, the Ministry of Industry and Trade, and the Ministry of Transport is specified in Appendix I of this Circular.

2. Regulations on the declaration process and receipt of electronic declaration information; criteria and formats of electronic documents used to implement the single window administrative procedures as stipulated in Clause 1 of Article 1 of this Circular.

3. Other issues related to the single window administrative procedures as stipulated in Clause 1 of Article 1 of this Circular shall be implemented in accordance with current regulations.

Article 2. Applicability

1. Agencies and units under the Ministry of Finance, the Ministry of Industry and Trade, and the Ministry of Transport that have the function of processing and issuing permits for the single window administrative procedures as stipulated in Clause 1 of Article 1 of this Circular.

2. Enterprises with imported/exported goods, outbound/inbound transportation means, transit transportation means; organizations and individuals involved in export/import and outbound/inbound transportation means, transit transportation means may choose to implement the single window administrative procedures through the National Single Window Portal and meet the conditions regarding information technology and technical requirements as stipulated in Point e, Clause 3, Article 16 of this Circular.

Article 3. Explanation of Terms

In this Circular, the following terms shall be understood as follows:

1. Electronic customs administrative document is information created, sent, received, and stored electronically to implement the single window administrative procedures on the National Single Window Portal.

2. Administrative procedure handling agency (hereinafter referred to as Handling Agency) is an agency or unit under the Ministry of Finance, the Ministry of Industry and Trade, and the Ministry of Transport that has the function of processing and issuing permits for the administrative procedures as stipulated in Clause 1 of Article 1 of this Circular.

3. Declarant is an organization or individual implementing the single window administrative procedures as stipulated in Clause 1 of Article 1 of this Circular.

4. System user is an entity as stipulated in Clause 1 of Article 10 of this Circular permitted to access the National Single Window Portal.

5. Confidential information is information created and determined by the system user to be "confidential" according to the laws on state secrets protection, the Law on Commerce, and other relevant laws and regulations.

6. National Single Window Portal management unit is the General Department of Customs (Ministry of Finance).

Article 4. National Single Window Customs Mechanism

1. The National Single Window Customs Mechanism as prescribed in Article 1 of Decision No. 48/2011/QĐ-TTg is an integrated system comprising: the National Single Window portal, the customs clearance system of the customs authority, the licensing systems of the Ministry of Industry and Trade, the information system of the Ministry of Transport, and other information technology systems (hereinafter referred to as specialized processing systems).

2. Customs single window administrative procedures and information exchange among agencies through the National Single Window portal shall be carried out as follows:

a) The declarant and the processing agencies send information on customs single window administrative procedures to the National Single Window portal;

b) The National Single Window Portal receives and forwards the information to specialized processing systems;

c) Processing agencies receive, process the information, provide feedback on the status of receipt/processing, and return the processing results to the National Single Window Portal;

d) The National Single Window Portal provides feedback on the status of receipt/processing and returns the processing results to the declarant and relevant specialized processing systems.

3. Decisions made on the National Single Window Customs Mechanism shall be carried out as follows:

a) Agencies and units under the Ministry of Industry and Trade with the function of issuing permits for single window administrative procedures as stipulated in point b, Clause 1, Article 1 for exported, imported goods issue permits, certificates to traders and send the permits, certificates, or other processing results to the customs authority through the National Single Window portal;

b) The Maritime Port Control Office is the final decision-making body for allowing ships to depart, enter, or transit based on the results of administrative procedure processing by state management agencies at seaports transferred to the specialized processing system of the Ministry of Transport;

c) The customs authority makes the final decision on the clearance of exported, imported, or transiting goods based on permits and the processing results of the processing agencies transferred to the customs clearance system of the customs authority through the National Single Window portal.

Article 5. Electronic Transactions on the National Single Window Customs Mechanism

Electronic transactions on the National Single Window Customs Mechanism (electronic transactions) include:

1. Filing and receiving feedback on the processing of applications to perform single window administrative procedures on the National Single Window portal;

2. Receiving and transferring declarations from the National Single Window portal to specialized processing systems;

3. Receiving processing results from specialized processing systems to the National Single Window portal;

4. Exchanging information between specialized processing systems through the National Single Window Portal.

Article 6. Administrative Documents of the National Single Window Customs

1. Administrative documents of the National Single Window Customs include:

a) Electronic customs declaration form, Decision on Clearance, Release of Goods or Storage of Goods, and other processing results of the customs authority;

b) Notification of Arrival/Departure of Vessels, Transit; Dispatch Order, Port Departure Permit, Transit Permit, and other processing results of the Maritime Port Control Office;

c) Registration for Importation of Ozone-Depleting Substances, Application for Issuance of Industrial Explosives Import Permit, Kimberley Certificate Application, Export Kimberley Process Certificate Already Completed Declaration, Large Displacement Motorcycle Import Registration Form; Application for Issuance of Certificate of Origin Model D, Model D Certificate of Origin Already Completed Declaration; Import Permit for Ozone-Depleting Substances, Import and Export Permit for Industrial Explosives, Rough Diamond Kimberley Process Certification, Automatic Import Permit for Large Displacement Motorcycles, Certificate of Origin Model D, and other processing results of licensing agencies under the Ministry of Industry and Trade;

d) Notification of Acceptance (Acceptance/Rejection/Request for Amendment and Supplement) of Declarations on the National Single Window portal.

2. Legal Value of Administrative Documents of the National Single Window Customs:

a) Administrative documents of the National Single Window Customs have the same legal value as paper documents;

b) Documents must be established according to the criteria and format models of the Ministries for single window customs administrative procedures set forth in Appendix 1 of this Circular;

c) The sending, receiving, storage, and legal value of administrative documents of the National Single Window Customs shall be implemented in accordance with the Law on Electronic Transactions and other relevant laws;

d) Administrative documents of the National Single Window Customs must meet all requirements of specialized laws for single window administrative procedures;

đ) Administrative documents of the National Single Window Customs must bear the digital signature of the authorized person as prescribed by specialized laws for single window administrative procedures (in cases where the declarant registers to use digital signatures);

e) The creation and conversion of electronic documents from paper documents and vice versa shall be carried out in accordance with the Law on Electronic Transactions and specialized laws for single window administrative procedures as stipulated in Clause 1, Article 1 of this Circular.

3. The form, content, method of submission, and presentation of other documents in the application file for performing single window administrative procedures shall comply with current specialized laws governing such administrative procedures.

Article 7. Registration of user accounts for the National Single Window Portal

1. In cases where the declarant has been granted access accounts to existing specialized processing systems by the Ministries and customs authorities, the declarant selects one of these accounts to access the National Single Window portal and notifies the National Single Window Portal Management Unit in writing. The National Single Window Portal Management Unit is responsible for guiding the declarant on the use of the registered account to access the National Single Window portal.

2. In cases where the declarant does not have a user account issued by the Ministries, the registration of a user account on the National Single Window Portal shall be carried out as follows:

a) The declarant performs the registration process for obtaining a user account with the National Single Window Portal Management Unit; In cases where the application is not approved or is incomplete, the National Single Window Portal Management Unit is responsible for notifying the declarant in writing (specifying the reasons). If the application is complete and meets the conditions, the National Single Window Portal Management Unit will notify the declarant in writing or by email of acceptance of the application. Within five working days from the date of receipt of a complete application, the National Single Window Portal Management Unit is responsible for sending notification of acceptance or non-acceptance to the declarant. The declarant accesses the National Single Window portal, uses the user registration function, and accurately fills in the account information according to the model specified in Appendix II of this Circular;

b) The national single window management unit examines the information, activates the account, and notifies the account information to the declarant according to the security procedure in writing or by email.

c) The national single window sends the user's account information to the relevant specialized processing systems.

Chapter II

PROVISIONS ON THE NATIONAL SINGLE WINDOW PORTAL

Article 8. Principles of operation of the National Single Window Portal

1. Comply with the provisions of specialized laws, laws on state secrets protection, commercial secrets protection, and business secrets protection for electronic transactions conducted through the national single window.

2. Ensure the accuracy, objectivity, completeness, and timeliness of electronic transactions conducted through the National Single Window Portal.

Article 9. Functions of the National Single Window Portal

1. Receive customs administrative documents of the single window and related information, verify the digital signature of the declarant and of the agencies sending it electronically.

2. Transfer customs administrative documents of the single window and other information of the declarant to the specialized processing system (including the digital signature in cases where the declarant uses a digital signature), while storing the information from the declarant on the national single window for the purpose of searching and statistics.

3. Receive notifications from the specialized processing system.

4. Return customs administrative documents of the single window to the declarant (including the digital signature in cases where the specialized processing systems use a digital signature).

5. Provide feedback on processing results of Ministries to relevant specialized processing systems.

6. Store the status of electronic transactions conducted on the national single window, store original documents.

7. Providing certain reporting and statistical functions according to requirements from processing agencies and declarants.

Article 10. Authority and level of access to the National Single Window Portal

1. The entities allowed access to the National Single Window Portal include:

a) Organizations and individuals implementing administrative procedures as stipulated in Article 1 of this Circular;

b) Customs authorities, units under the Ministry of Industry and Trade, units under the Ministry of Transport as provided for in Clause 1, Article 2 of this Circular;

c) State management agencies exploit information from the national single window as provided for in Article 27 of this Circular.

2. Levels and authority of access:

a) Organizations and individuals as provided for in point a, Clause 1 of this Article are allowed to access the national single window to declare information, receive feedback on the processing of files to perform single window administrative procedures, receive customs administrative documents of the single window, other results of administrative procedures of the single window, and search for information published on the national customs single window.

b) Subjects as provided for in point b, Clause 1 of this Article are allowed to access the single window to receive information, process and return results in the form of customs administrative documents of the single window or other results of administrative procedures of the single window, receive customs administrative documents of the single window, other results of related agencies.

Article 11. Use of Digital Signature for Single Window Administrative Procedures

In cases where the declarant uses a digital signature to implement single window administrative procedures on the National Single Window Portal, the declarant must comply with the following regulations:

1. The declarant's digital signature used to perform single window administrative procedures is a public digital signature issued to organizations, registered with the national single window management unit and confirmed compatible with the national single window system.

2. The use of digital signatures and their legal value shall be carried out in accordance with the provisions of Article 8 and Article 12 of Decree No. 26/2007/NĐ-CP dated February 15, 2007 of the Government detailing the implementation of the Law on Electronic Transactions regarding digital signatures and digital signature certification services.

3. Before using a digital signature to perform single window administrative procedures, users must register the digital signature with the national single window management unit. Registration contents include:

a) Name, tax code of the exporting and importing agency or organization;

b) Full name, identification number or passport number, position (if applicable) of the person receiving the digital certificate;

c) Digital signature identification number (Serial Number);

d) Validity period of the digital signature.

4. Declarants must re-register with the national single window management unit the information specified in Clause 3 of this Article in the following cases: changes in previously registered information, renewal of digital certificates, change of key pairs, suspension of digital certificates.

5. In cases where the declarant has registered to use multiple digital signatures with specialized processing systems, the declarant has the right to choose to use one of the currently used digital signatures.

Article 12. Responsibilities of the National Single Window Management Unit

1. Manage technical operations, operation, maintenance, and upgrade of hardware systems, network systems, security systems serving the operation of the national single window, connection with specialized processing systems, and connection with users (through the national single window announced on the Internet).

2. Manage, operate, maintain, and upgrade the National Single Window system to meet the requirements of relevant parties.

3. Manage and provide accounts for users of the National Single Window.

4. Ensure conditions for the national single window to continuously connect with specialized processing systems.

5. Notifying specialized processing agencies of the implementation plan for procedures and time to resolve incidents in case of incidents at the National Single Window Portal.

6. Provide technical advice and support for specialized processing systems and declarants when requested.

Article 13. Responsibilities of Ministries

1. Managing technical operations, operating, maintaining, and upgrading specialized processing systems.

2. Ensure conditions for specialized processing systems to continuously connect with the national single window.

3. Synchronizing declarant information from specialized processing systems to implement single window administrative procedures.

4. Taking the lead in building, managing, and operating information technology systems within their jurisdiction.

5. In case of incidents in the specialized processing systems of Ministries, notify the national single window management unit about the implementation plan for procedures and the time to resolve the incident.

6. Notify the email address of the Ministry, the name of the unit receiving information, and phone number to the national single window management unit to receive information and notifications in case of incidents or other necessary situations. Manage email boxes to receive incident information and promptly develop solutions.

Article 14. Ensuring Information Security

1. The national single window management unit is responsible for ensuring the safety of transmitted information and data on the national single window. Data storage and backup are carried out at the systems of the processing agencies and units. Ministries connected to the national single window have the responsibility to apply measures to ensure the safety of information sent to the national single window.

2. The Ministry of Finance has the responsibility to apply necessary professional, technical measures to secure the national single window, ensuring accurate, timely, and effective sharing of information for agencies, organizations, units, and individuals as stipulated in this Circular.

3. Users are responsible for the accuracy and completeness of the information and data provided to the national single window in compliance with the specialized laws governing those administrative procedures.

Article 15. Handling Incidents

In case the national single window experiences incidents or errors that prevent electronic exchange and provision of information:

1. The national single window management unit immediately informs the declarant and related management agencies in a suitable manner and by email to the address notified to the national single window management unit as provided for in Clause 6, Article 13 of this Circular.

2. Processing agencies inform the declarant in writing or by email to the address registered in the declarant's information to complete ongoing procedures on the national single window.

3. During the incident resolution period, administrative procedures shall be conducted through other methods as prescribed by current laws.

Chapter III

PROCEDURE FOR DECLARATION, RECEIPT, EXCHANGE AND FEEDBACK OF INFORMATION ON THE NATIONAL SINGLE WINDOW

Article 16. Declaration Maker, Rights and Obligations of the Declaration Maker

1. Declarants as provided for in Clause 3, Article 3 of this Circular include:

a) Customs declarant;

b) The person handling procedures for means of transport exiting, entering, or transiting the country;

c) Importers of industrial explosives;

d) Importers of substances that deplete the ozone layer;

đ) Participants in the import and export business of rough diamonds;

e) Importers of large-displacement motorcycles;

g) Applicants for certificates of origin model D;

2. The declarant has the following rights:

a) Receiving training from the National Single Window Management Unit and processing agencies on how to access, fill out information, and use the services provided on the National Single Window;

b) Ensuring the security of information, protecting commercial and trade secrets by the National Single Window Management Unit and processing agencies;

c) To receive information from processing agencies about the progress of the administrative procedure implementation.

3. The declarant has the following obligations:

a) To comply with legal provisions regarding criteria and format of declared information according to technical requirements for each single window administrative procedure;

b) To comply with legal provisions regarding digital signatures for electronic transactions requiring the use of digital signatures;

c) Pay taxes, fees, and charges as prescribed by law.

d) To comply with procedures ensuring the integrity, security, and confidentiality in the implementation of single window administrative procedures;

đ) Retaining electronic documents within the single administrative procedure file (including copies) in accordance with laws on electronic transactions and specialized regulations; providing relevant electronic documents related to exported, imported, or transiting goods and means of transport exiting, entering, or transiting the country to processing agencies for inspection and audit purposes;

e) Meeting the requirements for information technology and technical specifications as stipulated by specialized laws to perform single administrative procedures;

Article 17. Declaration and amendment of declaration information;

1. The declaration and amendment of declaration information may be carried out in one of the two forms of electronic declaration information creation as follows:

a) Creating declaration information according to the criteria and formats of specialized agencies' forms; following data standards guided by the National Single Window Management Unit and submitted to the National Single Window;

b) Directly declaring on the National Single Window Portal.

2. The amendment and supplementation of declaration information shall be carried out in accordance with the provisions of laws regarding related procedures.

Article 18. Receipt and Feedback of Declaration Information

1. The National Single Window receives electronic declarations 24 hours a day, 7 days a week.

2. The National Single Window Portal implements the reception and feedback of declaration information automatically to the declarant and to specialized processing systems.

Article 19. Processing information and providing feedback on processing results

The processing agency has the responsibility:

1. To receive and process declaration information.

2. To provide feedback on the status of receipt/processing of declaration information to the declarant and relevant agencies involved in the implementation of the procedure through the National Single Window Portal.

3. To deliver the processing results to the declarant and relevant agencies involved in the implementation of the procedure through the National Single Window Portal.

4. The time limit for processing and providing feedback on information by the processing agency shall be in accordance with the current laws regarding administrative procedures as stipulated in Clause 1 of Article 1 of this Circular.

Article 20. Information exchange process between the Ministry of Industry and Trade and the National Single Window;

1. The National Single Window receives declarations as specified in Section II of Appendix III of this Circular to be processed in the corresponding system of the Ministry of Industry and Trade;

2. The licensing authority checks the completeness and validity of the file, provides feedback on acceptance/non-acceptance or requests for amendments to the declaration information to the National Single Window;

3. The licensing authority processes the single administrative procedure file, provides feedback on the results to the National Single Window;

4. The National Single Window Portal receives the processing results from specialized processing systems, delivers the processing results to the declarant and related specialized processing systems.

5. The National Single Window receives results related to permits and transfers them to the corresponding system of the Ministry of Industry and Trade;

6. The process of sending, receiving, and processing information between the specialized processing system of the Ministry of Industry and Trade and the National Single Window is detailed in Appendix III of this Circular;

Article 21. Information exchange process between the Ministry of Transport and the National Single Window;

1. The National Single Window receives declarations as specified in Section III of Appendix IV of this Circular, forwards the declaration information to the specialized processing system of the Ministry of Transport. State agencies handling ship procedures at ports will process their tasks through software connected to or directly on the specialized processing system of the Ministry of Transport;

2. State agencies at ports including customs, border guards, international health quarantine agencies, plant quarantine agencies, animal quarantine agencies examine documents, carry out activities as prescribed by law, and send processing results to the specialized processing system of the Ministry of Transport. In cases of non-approval, specific reasons must be provided and reported to the specialized processing system of the Ministry of Transport;

3. Based on the completion of procedures by the aforementioned state agencies at ports, the Maritime Port Inspection Office processes the file, sends the result back to the National Single Window through the specialized processing system of the Ministry of Transport. In case of rejection, the Maritime Port Inspection Office clearly states the reasons and sends them to the National Single Window through the specialized processing system of the Ministry of Transport;

4. The process of sending, receiving, and processing information between the specialized processing system of the Ministry of Transport and the National Single Window is detailed in Appendix IV of this Circular;

Article 22. Information Exchange Process between the Ministry of Finance and the National Single Window Portal

1. The National Single Window receives declarations, permits, Kimberley certificates, certificates of origin model D, dispatch orders, exit and transit permits, and other processing results for single administrative procedures from specialized processing systems and forwards them to the customs processing system;

2. Customs authorities base their processing of declarants' customs files on the declarations, permits, and other processing results for single administrative procedures transferred by the declarant and specialized processing systems, and provide processing results to the National Single Window;

3. The National Single Window Portal provides feedback on the customs agency's processing results to the declarant immediately upon receiving the processing results from the customs agency.

4. The National Single Window Portal provides feedback on the customs declaration and the customs agency's processing results to related specialized management agencies.

Chapter IV

MECHANISMS FOR COOPERATION AND INFORMATION EXCHANGE TO IMPLEMENT SINGLE ADMINISTRATIVE PROCEDURES;

Article 23. Principles for Exchange and Provision of Information

1. The exchange and provision of information must be carried out in accordance with the provisions of the law within the scope of functions, tasks, and authorities of each party.

2. Information exchanged and provided must be used for the correct purpose, serving operational activities according to the functions and tasks of the information recipient.

3. Parties exchanging and providing information have the responsibility to promptly, accurately, and fully exchange and provide information.

4. Parties exchanging, providing, managing, and using information must comply with the legal regulations on protecting state secrets and confidentiality rules specific to the management sectors of Ministries and agencies.

5. Information exchanged and provided between peer-level parties; in necessary cases, exchanges at different levels may occur.

6. The agencies and units designated as the main points of contact for information exchange and provision as stipulated in Article 28 of this Circular must allocate resources and means to ensure smooth and timely information exchange and provision among parties;

Article 24. Content of Information Provision

1. Customs authorities shall provide the National Single Window Portal with the following information:

a) Customs declaration, Decision to release goods or permit storage of goods;

b) Results of other processing by customs authorities regarding administrative procedures;

c) Information related to goods that have been cleared and released upon request of the licensing authorities and the Maritime Port Inspection Office;

2. Licensing authorities provide the National Single Window with the following information:

a) Export and import permits for industrial explosives;

b) Import permits for substances that deplete the ozone layer;

c) Import permits for large-displacement motorcycles;

d) Kimberley Process certification for rough diamonds;

đ) Updating the list of member countries under the Kimberley Process Certification Scheme as stipulated in Clause 1, Article 5 of Circular 14/2009/TTLT-BCT-BTC dated June 23, 2009, guiding the issuance of certificates and procedures for importing and exporting rough diamonds to implement the provisions of the Kimberley Process Certification Scheme;

e) Certificates of origin model D;

g) Other processing results of the licensing authority for single administrative procedure files;

3. The Maritime Port Inspection Office provides the National Single Window with the following information:

a) Dispatch orders;

b) Port departure permits;

c) Transit permit;

d) Other processing results of the Maritime Port Management Authority regarding the single administrative procedure dossier.

Article 25. Forms of Exchange and Provision of Information

The exchange and provision of information shall be carried out in the form of online customs administrative documents in accordance with the provisions of the consolidated legal documents set forth in Appendix 1 of this Circular. The National Single Window Portal management unit is responsible for receiving and processing information provided by ministries to implement single administrative procedures.

Article 26. Periods of statistical information and deadlines for exchanging and providing information

The National Single Window Portal has the responsibility to provide information to the units specified in Article 28 of this Circular as follows:

1. Monthly information: Statistics of information and data from the first day of the month to the last day of the month, to be provided no later than the twentieth day of the following month.

2. Annual information: Statistics of information and data from January 1st to December 31st, to be provided no later than January 20th of the following year.

3. Emergency information: In cases where the National Assembly, Government, National Steering Committee on the National Single Window Mechanism, Ministry of Industry and Trade, Ministry of Transport, competent authorities, or ASEAN Secretariat request reports or provision of information within the scope of the information indicators prescribed in Article 24 of this Circular or other related information but according to different periods and deadlines than those stipulated in Clause 1 of this Article, the National Single Window Portal, relevant ministries, agencies shall proactively provide such information based on the requirements of these authorities, while also providing it to the National Single Window Portal and related agencies.

Article 27. Management and Use of Information

1. The Ministry of Finance provides the Ministry of Industry and Trade, Ministry of Transport with access codes and passwords to exploit information from the National Single Window Portal. Relevant agencies are responsible for securing the provided codes and passwords.

2. Besides the agencies issuing this Joint Circular, the Ministry of Finance is responsible for sharing information with other agencies and authorized persons to utilize and exploit information from the National Single Window Portal. If the Ministry of Finance uses information related to the management scope of other ministries on the National Single Window Portal to send to authorized agencies, it must obtain prior approval from these units before officially providing the information to authorized agencies and individuals. Information provision must comply with legal regulations concerning state secrets protection and business confidentiality.

Article 28. Lead Units for Providing and Exchanging Information

1. Ministries are responsible for assigning lead units to provide and exchange information in accordance with this Circular.

2. Units specified in Clause 1 of this Article are responsible for assigning specific leaders and functional departments to perform tasks related to information exchange, provision, management, opening and registering email boxes, fax numbers, phone numbers, addresses with the National Single Window Portal management unit for coordination.

Chapter V

IMPLEMENTATION

Article 29. Responsibilities of Parties

1. Organizing the implementation and directing subordinate agencies and units to strictly follow the provisions of this Circular.

2. Ensuring conditions for administrative procedures to be implemented smoothly and within the prescribed time limits.

3. Ensuring the accuracy, timeliness, security, and confidentiality of exchanged and provided information in compliance with current laws.

4. Organizing evaluation and summarization to draw lessons after completing the pilot implementation.

Article 30. Effective Date

1. This Circular takes effect from August 28, 2013.

2. Any issues arising during implementation shall be promptly reported to the relevant ministries for resolution./.