Circular No. 05/2019/TT-BKHĐT guiding support for the development of human resources for small and medium-sized enterprises

CIRCULAR

for use hỗ trợ human resource development for small and medium enterprises

Pursuant to the Law on Supporting Small and Medium Enterprises dated June 12, 2017;

Decree No. 39/2018pursuant to Decree No. 249/2018/NĐ-CP dated March 11, 2018 of the Government providing detailed provisions on certain articles of the Law on Supporting Small and Medium Enterprises pursuant to Decree No. 86/2017/NĐ-CP dated July 25, 2017 of the Government stipulating functions, tasks, powers, and organizational structure of the Ministry of Planning and Investment; small and medium enterprises;

Pursuant to the Government Decree number At the proposal of the Director of the Enterprise Development Department; The Minister of Planning and Investment issues this Circular guiding

support for human resource development

for small and medium enterprises. & Scope of application 1. Scope of regulation: This Circular guides the training of business start-up, business management, direct training at small and medium enterprises; organizing online training programs and training programs through mass media for small and medium enterprises; enhancing the cadre, civil servants, and public officials responsible for supporting small and medium enterprises.

Article 1. Scope of Regulation2. Applicability: as prescribed in Article 2 of Decree No. 39/2018/NĐ-CP dated March 11, 2018 of the Government providing detailed provisions on certain articles of the Law on Supporting Small and Medium Enterprises.

Article 2. Level of state budget support

1. The state budget shall provide a minimum of 50% of the total cost of organizing a business start-up or business management training course.

2. The state budget shall cover 100% of tuition fees for trainees from small and medium enterprises headquartered in particularly difficult socio-economic areas, and female-owned small and medium enterprises when participating in business start-up, business management, and specialized business management training courses. The identification of particularly difficult socio-economic areas is based on the investment incentive list attached to Decree No. 118/2015/NĐ-CP dated November 12, 2015 of the Government detailing and guiding certain provisions of the Investment Law. The identification of female-owned small and medium enterprises is based on Clause 1 of Article 3 of the Law on Supporting Small and Medium Enterprises.

Article 3. Business start-up training, business management training, specialized business management training, and direct training at production and processing enterprises

1. A business start-up training course provides basic knowledge and experience about starting a business and establishing a company.

2. A business management training course and specialized business management training course provide knowledge about business management to enhance operational and managerial skills, production and business management expertise.

3. Direct training at small and medium production and processing enterprises provides in-depth production management knowledge and practical training at the enterprise site.

4. The organization of training courses shall be carried out in accordance with the following regulations:

Training Course Name

Training Topics

 Article 4. Online Training and Training Through Mass Media

1. The online training program and training through mass media aims to provide knowledge on starting a business and business management for small and medium-sized enterprises.

3. Workers and managers of small and medium-sized enterprises are provided with accounts to participate in learning through the online training system on a web platform or smart mobile devices.

4. The content of the specialized topics for online training and training through mass media shall be implemented in accordance with the provisions set out in Sections 5 and 6 of Appendix 1 of this Circular.

5. The organization of online training activities shall be carried out in accordance with the provisions set out in Appendix 2.2 of this Circular.

Article 5. Capacity Building for Cadres, Civil Servants, and Public Officials Supporting Small and Medium-Sized Enterprises

1. Capacity building for cadres, civil servants, and public officials supporting small and medium-sized enterprises aims to provide knowledge, skills, and methods for performing support tasks for these enterprises.

2. The duration of organizing a capacity-building course for cadres, civil servants, and public officials supporting small and medium-sized enterprises is from two to fourteen days (which may not be consecutive); including a minimum of 30% of the time for guiding participants to study cases, learn experiences at enterprises, and exemplary models of enterprise support. The minimum number of participants per class is twenty.

3. The content of the specialized topics for capacity building for cadres, civil servants, and public officials supporting small and medium-sized enterprises shall be implemented in accordance with the provisions set out in Section 7 of Appendix 1 of this Circular.

4. The organization of capacity building for cadres, civil servants, and public officials supporting small and medium-sized enterprises shall be carried out in accordance with current regulations on cadre capacity building.

Article 6. Management of Training Activities

1. Preparation, compilation, and announcement of the training activity plan:

a) At the time of preparing the state budget estimate annually, based on the guidance of the Ministry of Planning and Investment, ministries, sectors, localities, and associations shall build plans to support training activities for small and medium-sized enterprises according to the model attached as Appendix 6 of this Circular, and submit them to the Ministry of Planning and Investment before June 30 of the year preceding the planned year for consolidation and submission to the Ministry of Finance.

b) Based on industry development directions and announcements by competent authorities regarding central government budget estimates, the Ministry of Planning and Investment shall announce plans to units to implement training tasks for small and medium-sized enterprises.

c) Based on the guidance of the Ministry of Planning and Investment, local budget balancing capabilities, and the local SME support project, the provincial People's Committee shall assign plans and allocate funds to local SME support agencies to carry out training tasks for small and medium-sized enterprises.

2. Evaluation of Training Implementation:

a) Ministries, sectors, localities, and associations shall inspect, evaluate, and be responsible for the implementation of the training plan.

b) The Ministry of Planning and Investment shall take the lead and coordinate with the Ministry of Finance to organize a comprehensive evaluation of the implementation results of the training plan.

Article 7. Responsibility for Implementation

Ministries, sectors, localities, and associations shall implement training for small and medium-sized enterprises in accordance with this Circular and current regulations. During the implementation process, if there are difficulties, they should promptly report to the Ministry of Planning and Investment for research and resolution.

Article 8. Effectiveness

1. This Circular takes effect from May 12, 2019.

2. In cases where the referenced documents in this Circular become invalid and are replaced by other documents, the provisions of the replacement documents shall apply.

ANNEX 1

(Issued together with Circular No. 05/2019/TT-BKHĐT dated March 29, 2019 of the Ministry of Planning and Investment)

TRAINING TOPICS

Section 1. Business Start-up
- Understanding business and business ideas;

- Developing a business plan;

- Market issues and marketing in business start-ups;

- Organizing production and operating a business;

- Necessary knowledge and skills to establish a business;

- Legal regulations for establishing a business;

- Financial management in business start-ups;

- Recruitment and training personnel issues in business start-ups;

- Accounting and tax issues when establishing a business;

- Administrative procedures and government-related issues;

- Issues related to creating business ideas for start-ups;

- Issues related to business start-ups in the field of innovation.

Section 2. Business Management
- Basic issues in business management;

- Strategic management;

- Human resource management;

- Marketing management;

- Investment project management;

- Financial management;

- Production management;

- Quality management;

- Risk management;

- Cost management;

- Technical and technological management;

- Business logistics management;

- Business management in the trend of the Fourth Industrial Revolution;

- Branding and industrial property, intellectual property;

- Participation in trade fairs and exhibitions;

- Negotiation and signing contracts;

- Legal tools for resolving disputes in business;

- Application of information technology for small and medium-sized enterprises;

- Accounting for small and medium-sized enterprises;

- Sales skills;

- Teamwork skills;

- Entrepreneurship management skills;

- Corporate culture;

- Leadership and management psychology;

- Some issues in international markets;

- Project and business plans;

- Special topics on economic integration.

Section 3. Advanced Business Management
- Advanced production management;

- Professional human resource management;

- Professional financial management;

- Professional marketing management;

- Professional operational skills;

- Developing effective management capabilities;

- Chief Executive Officer;

- Chief Financial Officer;

- Production Director;

- Specialized topics focusing on specific industries or products (depending on the needs of the enterprise, the training unit will build appropriate specialized training topics).

Section 4. Direct Training at Enterprises Engaged in Manufacturing and Processing Activities
- Management of Kaizen, 5S;

- Management of production and processing techniques;

- Enhancing production efficiency management;

- Improving equipment utilization management;

- Other training topics (depending on the needs of the enterprise, the training unit will build suitable direct training topics at the enterprise).

Section 5. Online Training
- Topics on business start-ups;

- Topics on business management;

- Advanced business management topics.

Section 6. Training Through Mass Media
- Success stories in business start-ups and business management;

- Stories about production and processing in priority sectors;

- Other training topics (depending on the needs of the enterprise, the training unit will build suitable training topics).

Section 7. Training for Staff Supporting Small and Medium-Sized Enterprises
- State policies supporting small and medium-sized enterprises;

- Experience and skills in supporting small and medium-sized enterprises;

- Communication and administrative behavior skills;

- Profile of staff supporting small and medium-sized enterprises;

- Integration and positioning of enterprises in a globalized context;

- Collaboration in enterprise development;

- Opportunities and challenges of small and medium-sized enterprises in the digital economy;

- Models of support for small and medium-sized enterprises worldwide;

- Other training topics (based on support orientations for enterprises).

Appendix 2.1

(Issued together with Circular No. 05/2019/TT-BKHĐT dated March 29, 2019 of the Ministry of Planning and Investment)

PROCEDURE FOR ORGANIZING TRAINING COURSES

Section 1
BUSINESS START-UP TRAINING

I. Preparation for organizing a training course:

1. The training unit prepares and announces the program/schedule for organizing the training course including: training duration, location, training topics, instructors, participant profiles, tuition fees, state budget support to small and medium-sized enterprises. The program/schedule for organizing the training course is publicly announced on the unit's website and sent to the email [email protected] at least 15 days before the event.

2. The leadership of the training unit approves the training material content and issues a decision to organize the class including: training duration, location, training topics, instructors, list of participants, budget estimate, training course manager.

3. Small and medium-sized enterprises fill out the Registration Form (model attached as Appendix 3 of this Circular) to send employees to attend the training.

II. Organizing the training course:

1. For the training unit:

a) Enrollments: make phone calls, send invitations, post information on mass media.

b) Invite lecturers and speakers: arrange transportation and accommodation for lecturers.

c) Prepare study materials; office supplies.

d) Prepare lecture halls, equipment, teaching aids; arrange electricity, water, sanitation, parking services.

đ) Prepare opening ceremony;

e) Prepare refreshments during breaks.

đ) Monitor the participation time of trainees in the training course.

e) Archive visual evidence of the organization of the training course.

2. For lecturers: prepare lectures, study materials, and relevant reference materials.

3. For trainees:

a) Attend the full duration of the training.

b) Complete the Training Quality Evaluation Form (model attached as Appendix 4.2 of this Circular) and submit it to the training unit for consolidation.

III. Conclusion of the training course:

1. The training unit:

a) Prepare the closing ceremony.

b) Prepare the final training course report: within 20 days from the end of the training course, prepare the Final Training Course Evaluation Report (model attached as Appendix 5.1 of this Circular) and the final budget settlement report.

Section 2
BUSINESS MANAGEMENT TRAINING

I. Preparation for organizing a training course:

Follows the provisions of Section 1 of Appendix 2.1.

II. Organizing the training course:

Follows the provisions of Section 1 of Appendix 2.1.

Additionally, the training unit includes the following contents:

1. Organize for trainees to study and discuss real situations or visit exemplary enterprises in the area: conduct surveys at enterprises that trainees are expected to visit in reality; arrange transportation to bring trainees from their learning location to the actual site; invite speakers to present during the actual session.

2. Organize examinations and evaluate the training results of trainees through the following form: multiple-choice test.

3. Issue a certificate of participation in the training course (according to Form 5.2 attached to this Circular) to trainees who meet the requirements after attending at least 85% of the course duration and achieving satisfactory or better examination results.

III. Conclusion of the training course:

Follows the provisions of Section 1 of Appendix 2.1.

Section 3
DEEP BUSINESS MANAGEMENT TRAINING, TRAINING AT PRODUCTION AND PROCESSING ENTERPRISES

I. Preparation for organizing a training course:

Follows the provisions of Section 1 of Appendix 2.1.

For specific training courses at production and processing enterprises, before developing the training program/schedule, the training unit must conduct a survey of the enterprise's needs: make phone calls, send letters, distribute survey forms, or visit the enterprise directly to understand the training needs.

II. Organizing the training course:

Implement as specified in Section 1 of Appendix 2.1 and include the following contents:

1. For the training unit:

a) Organize for trainees to study and discuss real situations and visit advanced domestic and foreign enterprises: conduct surveys at enterprises that trainees are expected to visit in reality; arrange transportation to bring trainees from their learning location to the actual site; arrange accommodation and meals for trainees; invite speakers to present during the actual session.

b) Organize examinations and evaluate the training results of trainees through one of the following forms: presentation on issues related to the teaching content or multiple-choice tests with situational problem answers.

c) Issue a certificate of participation in the training course (according to Form 5.2 attached to this Circular) to trainees who meet the requirements after attending at least 85% of the course duration and achieving satisfactory or better examination results.

d) Other necessary activities to serve the training course (if any).

2. For trainees: submit a Field Trip Report (according to Form 4.1 attached to this Circular) to the training unit for consolidation.

III. Conclusion of the training course:

Follows the provisions of Section 1 of Appendix 2.1.

Appendix 2.2

(Issued together with Circular No. 05/2019/TT-BKHĐT dated March 29, 2019 of the Ministry of Planning and Investment)

ONLINE TRAINING

I. Building an online training system

1. Develop, purchase, or lease an online training system including:

a) Online training software, servers;

b) Electronic learning materials including: electronic lectures, textbooks, reference materials, evaluation tests, presentations, data tables, audio files, images, video clips;

c) Online exchange forums;

d) Supporting software including: electronic learning material management software, user database management software, lecture design and construction software, online training quality evaluation software, interactive environment creation software, electronic payment software, tracking and reporting statistics software for each training course.

đ) Maintain continuous operation, repair, and upgrade the online training system.

e) Organize promotional and communication events on mass media (press, television, social networks...) about online training activities.

g) Organize training and experience exchanges for staff managing and operating the online training system.

h) Manage and operate the online training system, build databases, establish electronic libraries, quality acceptance, report results...

i) Other tasks serving the construction of the online training system.

2. Activities of leasing, purchasing online lectures, electronic learning materials, and supporting information for online training to compile and update into the online training system, including:

1. Survey, collect, and gather opinions on training needs to serve the development of online lecture content.
2. Survey, evaluate, analyze, and determine the content of the lectures.
3. Develop a framework program.
4. Develop subject programs.
5. Compile new textbooks.
6. Establish a library of learning materials.
7. Develop exams, question banks (multiple choice, essay).
8. Digitize and enter data, create electronic information.
9. Build electronic lecture video clips.

II. Organizing online training

1. Organize training communication activities (enrollment, monitoring, management, and assessment of learning outcomes).

2. Advise, support, and answer questions for trainees during the training process on the online training system.

3. Organize forums for exchanging experiences, scientific seminars, networking, and interaction between trainees, small and medium-sized enterprises participating in the online training system; practical visits to exemplary enterprises domestically and internationally.

4. Connect and collaborate with other organizations, units, and support programs both domestically and internationally in online training activities.

5. Organize assessments for trainees who have completed the online course according to a 100-point scale. Trainees scoring 70 points or higher meet the requirements and will be issued a certificate of participation in the training course (according to Form 5.2 attached to this Circular).

III. Managing the online training system

1. Manage, direct, and oversee service providers to implement according to the planned schedule.

2. Inspect, monitor, evaluate the implementation status, and accept completion results.

3. Manage and store the database of the online training system (lectures, materials, trainees...).

4. Other necessary activities to serve the management of the online training system.

Tel:

(Issued together with Circular No. 05/2019/TT-BKHĐT dated March 29, 2019 of the Ministry of Planning and Investment)

APPLICATION FOR PARTICIPATION IN A TRAINING COURSE

STARTING A BUSINESS/ BUSINESS MANAGEMENT/ DEEP BUSINESS MANAGEMENT TRAINING/ TRAINING AT ENTERPRISES

(For small and medium-sized enterprises)

1. Enterprise name/unit: ...

2. Business owner: ...

Of which, Female: Male: owning 51% or more of the registered capital

3. Type of enterprise: ...

4. Business Registration Number: ...issued by the Business Registration Authority (Department of Planning and Investment of the province/city or District People's Committee)...on...month...year...

5. Total capital of the enterprise (most recent year): ... (billion VND)

6. Total revenue of the unit (most recent year): ...(billion VND)

7. Average number of employees contributing to social insurance in the year (most recent year): ...(people), of which female employees are: ...people.

8. Main office address of the enterprise: ...

9. Contact phone number: ...Fax: ...

10. Industry/business field of the enterprise (*):

- Agriculture, forestry, and fisheries: ...

- Industry, construction: …

- Trade, services: …

- Others: …

11. Business operation situation of enterprises in the first half of 20… and forecast for the second half of 20… (current year): (Indicate (+) if Increased; (-) if Decreased; (=) if No change)

12. Enterprise's forecast on business operation situation for the year 20… (next year):

13. List of registered participants for training course (Specify business start-up, business management, advanced business management, in-house training)

14. Main difficulties and obstacles faced by the enterprise at present (summarize): e.g., capital, production premises, tax procedures, accounting…

15. Suggestions and recommendations (summarize): e.g., advisory support, training, land, tax…

…, date … month … year …

Confirmation by the enterprise/unit

(Signature, full name, position and stamp)

Note: - (*) Specify the main industry/field of production and business of the enterprise;

- (* *) trainees reflect the current status of the past six months.

ANNEX 4.1

(Issued together with Circular No. 05/2019/TT-BKHĐT dated March 29, 2019 of the Ministry of Planning and Investment)

POST-COURSE EVALUATION FORM AFTER FIELD TRIP

(For trainees)

Course evaluation form writer:

Belonging to enterprise:

Training course attendance period:

Training location:

Course name:

1. Summary report of the main contents learned through the training course:
2. Summary report of the main contents learned through the field trip and experience study visit at exemplary leading enterprises:

Expected application of acquired knowledge into unit work:

…, date … month … year …

Reporter
(Signature, full name)

ANNEX 4.2

(Issued together with Circular No. 05/2019/TT-BKHĐT dated March 29, 2019 of the Ministry of Planning and Investment)

TRAINING COURSE QUALITY ASSESSMENT FORM

(For trainees)

To improve the quality of the training course and meet the needs of enterprises, please evaluate the quality of the training course according to the following contents:

ANNEX 5.1

(Issued together with Circular No. 05/2019/TT-BKHĐT dated March 29, 2019 of the Ministry of Planning and Investment)

UNIT ………

END OF TRAINING COURSE EVALUATION REPORT

(For training units)

1. General information about the training course

- Training course name/specialized training topic: …

- Lecturer’s full name: …Qualification: …

- Organizing period: …

- Organizing location: …

- Training duration: …days, including: time guiding learners to study real-life scenarios, applying practical experience …days or ……. % of the total training course duration.

- Total number of participants (trainees) attending the training course: …, including:

+ Number of trainees awarded certificates: …

+ Number of trainees from particularly difficult areas/businesses owned by women: …

- Total number of businesses sending staff to attend the training course: …

2. Summary of training course quality assessment

3. Suggestions/recommendations (if any): …………………………………………………………

¹ In case of tendering to sign a service provision contract with a training service provider.

ANNEX 5.2

(Issued together with Circular No. 05/2019/TT-BKHĐT dated March 29, 2019 of the Ministry of Planning and Investment)

TRAINING COURSE PARTICIPATION CERTIFICATE SAMPLE

a. Front side

b. Back side

Note: Certificate size A5: 14.8cm x 21cm

TRAINING PLAN FOR SMALL AND MEDIUM ENTERPRISES IN 20...

I/ REPORT ON THE IMPLEMENTATION SITUATION IN 20…(PREVIOUS YEAR TO THE PLANNED YEAR)

1. Evaluation of the implementation of training for small and medium enterprises in ……… (previous year to the planned year):

- Training units assigned to carry out the task (list specific names and plans assigned to each training unit).

- Implementation results:

+ Target group, training content;

+ Training method: direct implementation:... courses; tendered implementation: ... courses;

+ Training location: specifically for each course;

+ Coordination with relevant agencies and organizations to organize training: for ministries and associations, specify the coordination methods with localities during the training course organization process, such as coordinating enrollment, organizing and managing the training course);

+ Implementation results: specifically regarding budget, funding sources, number of trainees, number of courses organized by region (training course locations);

+ Trainee feedback on the quality of the training course on aspects such as: training content, teaching materials, lecturer quality, training course organization, learner absorption level, duration of the training course (based on the final course evaluation report in ANNEX 4.2 attached to this Circular).

- Evaluation of advantages and difficulties.

- Suggestions and recommendations (if any).

2. Summary of the final settlement of the training budget for small and medium enterprises in 20...(previous year to the planned year)

- State budget allocated (including additional allocations within the year if applicable): …VND

-Total state budget settled =: … VND Completion rate: …%

II/. IMPLEMENTATION PLAN FOR TRAINING IN 20... (PLANNED YEAR)

1. Content of the plan for implementing training for small and medium enterprises in 20… (planned year):

a) Training needs of small and medium enterprises within the scope of industry, sector, and regional management.

b) Training plan for small and medium-sized enterprises: (Detailed explanation about the necessity, training subjects, topics, fields, number of training courses, number of trainees, time, location... planned to be organized).

c) Implementation organization

- Implementing unit (belonging to the Ministry, sector, provincial People's Committee, association) assigned to carry out the task.

- Implementation method (specifying whether it is self-execution or tendering, and the way to coordinate with related agencies and organizations).

- Measures to overcome difficulties during the implementation process.

2. Consolidate the budget estimate for training costs for small and medium-sized enterprises in 20... (planning year)

- Completion rate of the State Budget plan assigned in the previous year: ...%

- Estimated completion rate of the State Budget plan assigned this year: ...%

- Anticipated State Budget support in the planning year: ... VND