Circular No. 12/2019/TT-NHNN stipulates the titles, grade codes, professional standards, and salary grading for civil servant grades in the Banking sector.

This Circular stipulates the titles, grade codes, and professional standards for civil servant grades in the Banking sector including senior banking inspector, principal banking inspector, banking inspector, bank warehouse keeper, bank cashier, and auditor. It also stipulates the salary grading for each grade and takes effect from January 1, 2020.

Số hiệu12/2019/TT-NHNN
Loại văn bảnCircular
Cơ quan ban hànhState Bank of Vietnam
Người kýĐào Minh Tú — Phó Thống đốc
Cập nhật13/06/2026
NgànhBanking
Lĩnh vựcOther
Ngày ban hành19/08/2019
Ngày áp dụng01/01/2020
Ngày hết hiệu lực01/01/2023
Tình trạngExpired
✦ Tóm lược thông minh

This Circular stipulates the titles, grade codes, and professional standards for civil servant grades in the Banking sector including senior banking inspector, principal banking inspector, banking inspector, bank warehouse keeper, bank cashier, and auditor. It also stipulates the salary grading for each grade and takes effect from January 1, 2020.

Đối tượng áp dụng

Agencies under the State Bank of Vietnam

Các điểm cốt lõi

  • Stipulate the titles, grade codes, and professional standards for civil servant grades in the Banking sector.
  • Stipulate the salary grading for each civil servant grade.
  • This Circular takes effect from January 1, 2020.
  • Serve as the basis for implementing recruitment, grade transfer, grade promotion, utilization, and management of civil servants in the Banking sector.
  • Require units under the State Bank of Vietnam to organize the implementation of this Circular.

🌐 Tác động xã hội từ văn bản này

  • Continue to improve the legal system for managing civil servants.
  • Ensure that the recruitment, utilization, and management of civil servants in the Banking sector are carried out scientifically and effectively.
  • Create a foundation for improving the quality of the civil servant workforce in the Banking sector.

❓ Câu hỏi thường gặp

When does this Circular take effect?

This Circular takes effect from January 1, 2020.

What civil servant grades in the Banking sector are specified in this Circular?

The civil servant grades in the Banking sector include senior banking inspector, principal banking inspector, banking inspector, bank warehouse keeper, bank cashier, and auditor.

How does this Circular affect the recruitment and utilization of civil servants in the Banking sector?

This Circular serves as the basis for implementing recruitment, grade transfer, grade promotion, utilization, and management of civil servants in the Banking sector in a scientific and effective manner.

Toàn văn

CIRCULAR

Specifies job titles, grade codes, and professional standards

and salary grading methods for civil servant grades in the Banking sector

 

Pursuant to the Law on the State Bank of Vietnam dated June 16, 2010;

Pursuant to the Law on Public Officials and Civil Servants dated November 13, 2008;

Pursuant to Decree No. 24/2010/NĐ-CP dated March 15, 2010 of the Government stipulating recruitment, utilization and management of civil servants;

Pursuant to Decree No. 161/2018/NĐ-CP dated November 29, 2018 of the Government amending and supplementing certain provisions on recruitment of civil servants and public officials, promotion of civil servants' grades, promotion of public officials' ranks, and implementation of employment contracts for certain types of work in administrative state agencies and public service units;

Pursuant to Decree No. 123/2016/NĐ-CP dated September 1, 2016 of the Government stipulating the functions, tasks, powers and organizational structure of Ministries and ministerial-level agencies;

Pursuant to Government Decree No. 16/2017/NĐ-CP dated February 17, 2017 on the functions, tasks, powers, and organizational structure of the State Bank of Vietnam;

The phrase "or examination" is abolished pursuant to Clause 6, Article 8 of Circular No. 15/2025/TT-BVHTTDL dated November 25, 2025, of the Minister of Culture, Sports and Tourism amending and supplementing certain articles of Circulars prescribing job codes, qualification standards, and salary grades for civil servants in the heritage culture, library, grassroots cultural activities, sports, fine arts, art performance, film, and cultural propaganda sectors, which takes effect from January 15, 2026.

After reaching consensus with the Ministry of Home Affairs, the Governor of the State Bank of Vietnam shall issue a Circular specifying job titles, grade codes, professional standards, and salary grading methods for civil servant grades in the Banking sector.

 

PART I

GENERAL PROVISIONS

 

Article 1. Scope of Regulation and Applicability

Article 1. This Circular specifies job titles, grade codes, professional standards, and salary grading methods for civil servant grades in the Banking sector.

Article 2. This Circular applies to civil servants working at the Central State Bank and its branches in provinces and centrally-administered cities.

Article 2. Job titles and grade codes for civil servant grades in the Banking sector, including:

1. Senior Banking Inspector Grade Code: 07.044

2. Principal Banking Inspector Grade Code: 07.045

3. Banking Inspector Grade Code: 07.046

4. Bank Treasury Officer Grade Code: 07.048

5. Bank Cashier Grade Code: 06.034

6. Auditor Grade Code: 07.047

Article 3. General Standards on Moral Qualities

Implementation shall be carried out according to Article 4 of Circular No. 11/2014/TT-BNV dated October 9, 2014 of the Minister of Home Affairs stipulating job titles, grade codes, and professional standards for civil servant grades in the administrative sector, and in accordance with other relevant laws concerning the Banking sector.

 

Chapter II

DUTIES, RESPONSIBILITIES, PROFESSIONAL STANDARDS AND SALARY GRADING METHODS FOR SPECIALIZED CIVIL SERVANT GRADES IN THE BANKING SECTOR

SPECIALIZATION AND SALARY GRADING OF CIVIL SERVICE RANKS IN THE BANKING SECTOR

 

Article 4. Senior Banking Inspector Grade

1. Responsibilities

Is a civil servant with the highest expertise in banking supervision working at the Central State Bank responsible for leading and advising on the development of mechanisms and regulations regarding supervision and auditing of the State Bank of Vietnam's activities (hereinafter referred to as the State Bank).

2. Tasks

a) Leading and researching to develop long-term strategies, directions, programs, and plans for supervisory and auditing work; directly examining and concluding on complex professional issues;

b) Leading the implementation of supervision and auditing of matters related to multiple areas of the State Bank's operations; directly directing and conducting regular and surprise inspections; auditing compliance with regulations, rules, and systems within the State Bank system; preparing reports on supervision and auditing, drafting inspection records, and recommending measures to address deficiencies and violations in inspected units;

c) Leading or participating in the development of mechanisms, regulations, and procedures for State Bank supervision and auditing; regulations and systems for banking operations;

d) Leading the compilation of materials, developing content and training programs for banking inspectors;

đ) Leading or participating in research projects on State Bank supervision and auditing at the industry level and other areas of banking operations;

e) Summarizing, evaluating, and drawing lessons from supervisory and auditing work, thereby proposing supplements and amendments to State Bank supervision and auditing procedures and banking systems and practices.

3. Professional Standards and Competencies

a) Profound understanding of the Party's policies and state laws; direction for development, strategy, and policy in the field of State Bank supervision and auditing;

b) Mastery of central bank operations and State Bank activities;

c) Develop methods to improve management practices in the banking industry;

d) Develop plans for organizing internal control and auditing activities of the State Bank;

đ) Ability to analyze economic and social factors related to banking activities; ability to analyze, synthesize, and evaluate various aspects of State Bank operations and management;

e) Ability to conduct research, summarize, and evaluate State Bank supervisory and auditing work; ability to develop organizational plans and activities for State Bank supervisory and auditing work;

g) Experience in monetary, credit, and banking operations;

h) For civil servants applying for promotion to the Senior Banking Inspector Grade, during their time holding the Principal Banking Inspector Grade or equivalent, they must have led or reviewed at least two legal documents or research topics, projects, or programs that have been issued or approved by competent authorities;

i) Experience in the Principal Banking Inspector Grade or equivalent. Civil servants applying for promotion to the Senior Banking Inspector Grade must have held the Principal Banking Inspector Grade or equivalent for at least six years, including at least one year (12 months) in the Principal Banking Inspector Grade.

4. Educational and Training Standards

a) Hold a bachelor's degree or higher in one of the following fields: economics, finance, banking, auditing, accounting;

b) Hold a diploma in advanced political theory or advanced political theory and administration, or a bachelor's degree in political science, or a certificate confirming equivalent advanced political theory qualifications from an authorized agency;

c) Hold a certificate in advanced civil service management training for senior specialists or hold a diploma in advanced political theory and administration.

d) Hold a foreign language certificate equivalent to level 4 of the Vietnamese Foreign Language Competency Framework as stipulated in Circular No. 01/2014/TT-BGDĐT dated January 24, 2014, issued by the Ministry of Education and Training on the Vietnamese Foreign Language Competency Framework of six levels.

đ) Hold a computer skills certificate meeting the basic standard for information technology usage as stipulated in Circular No. 03/2014/TT-BTTTT dated March 11, 2014, issued by the Ministry of Information and Communications on the Standard for Information Technology Usage Skills or an equivalent application-level computer skills certificate.

Article 5. The position of Senior Banking Inspector

1. Responsibilities

Is a specialized civil servant of the State Bank of Vietnam responsible for advising, assisting leadership, or taking the lead in implementing tasks related to supervising and auditing operational activities at units under the State Bank of Vietnam.

2. Tasks

a) Lead or participate in building programs, plans, and organizing the implementation of supervision and audit of assigned business activities;

b) Summarize and report the results of supervision and audit in the areas assigned; propose measures to address deficiencies in supervised and audited units and be accountable before the head of the unit and the law for their proposals;

c) Organize, guide, monitor, and inspect the implementation of systems, policies, and professional practices regarding supervision and audit of the State Bank of Vietnam; propose measures to enhance the effectiveness and efficiency of supervision and audit work of the State Bank of Vietnam;

d) Direct audit activities and auditors; analyze and evaluate experiences from supervision and audit work; propose supplements, amendments, and improvements to the mechanisms, procedures, and professional practices of supervision and audit of the State Bank of Vietnam and banking operations mechanisms;

đ) Participate in building professional procedures for supervision and audit of the State Bank of Vietnam; mechanisms and regulations on banking operations;

e) Participate in developing content, compiling training materials, and programs for vocational training for bank inspectors;

3. Professional Qualification Standards

a) Master the Party's guidelines and policies, state laws, and industry policies regarding banking activities.

b) Master the professional knowledge of supervision and audit of the State Bank of Vietnam; guide and manage the activities of inspectors effectively; review the conclusions made by inspectors;

c) Be proficient in the principles and systems of internal supervision and audit professional practices of the State Bank of Vietnam;

d) Develop and improve research methods and propose improvements to management practices in the banking industry;

đ) Analyze, synthesize, and evaluate various aspects of operational activities in a unit or a management field of the State Bank of Vietnam;

e) Independently organize and implement the requirements of supervision and audit activities;

g) For civil servants participating in the promotion examination for the position of Senior Banking Inspector, during the time holding the position of Banking Inspector or equivalent, they must have led or participated in drafting, reviewing at least one legal document or research topic, project, program at the ministerial level in banking management work, which has been promulgated or accepted by the competent authority;

h) Have experience working in the position of Banking Inspector or equivalent. Civil servants participating in the promotion examination for the position of Senior Banking Inspector must have held the position of Banking Inspector or equivalent for at least nine years (excluding probationary and trial periods), including at least one year (twelve months) in the position of Banking Inspector;

4. Educational and Training Standards

a) Hold a bachelor's degree or higher in one of the following fields: economics, finance, banking, auditing, accounting;

b) Hold a certificate in public administration management training for the position of Chief Specialist or hold a graduate diploma in advanced political theory and administration, a master's degree in public administration management, or a doctorate in public administration management;

c) Hold a certificate in training for the position of Senior Banking Inspector;

d) Hold a foreign language certificate equivalent to level 3 of the Vietnamese Foreign Language Competency Framework as stipulated in Circular No. 01/2014/TT-BGDĐT dated January 24, 2014, issued by the Ministry of Education and Training on the Vietnamese Foreign Language Competency Framework of six levels, or hold a certificate in ethnic minority language training issued by an authorized training institution for civil servants working in ethnic minority regions.

đ) Hold a computer skills certificate meeting the basic standard for information technology usage as stipulated in Circular No. 03/2014/TT-BTTTT dated March 11, 2014, issued by the Ministry of Information and Communications on the Standard for Information Technology Usage Skills or an equivalent application-level computer skills certificate.

Article 6. Bank Inspector

1. Responsibilities

Is a specialized civil servant of the State Bank of Vietnam, directly performing the tasks of supervising and auditing all aspects of operations at units under the State Bank.

2. Tasks

a) Drafting or participating in drafting mechanisms, regulations, plans on internal control and auditing of the State Bank in accordance with the provisions of the law;

b) Directly carry out supervision and audit activities within the assigned scope; propose measures to address and handle deficiencies and violations at supervised and audited units, and bear responsibility before the head of the unit and the law for their proposals and recommendations;

c) Summarize, evaluate, and draw lessons from supervisory and auditing activities of the State Bank's operations within the assigned tasks to ensure strict and effective supervision and auditing of the State Bank's operations; on this basis, propose and recommend supplements and amendments to the system and procedures of supervisory and auditing activities of the State Bank;

d) Monitoring, summarizing, and reporting on the results of internal control and auditing, while proposing measures to enhance the effectiveness and efficiency of internal control and auditing work.

3. Professional Qualification Standards

a) Understand the basic laws of the State regarding the regime and policies of the State Bank, banking activities;

b) Having basic knowledge about the functions and responsibilities of the State Bank, the business operations of the State Bank;

c) Understanding the contents and procedures of internal control and auditing operations of the State Bank; being able to analyze, synthesize, and evaluate various aspects of business operations at units under the State Bank;

d) Implement basic principles and procedures for administrative management of the State;

đ) Have the ability to independently organize work or coordinate with related organizations and individuals to perform assigned tasks;

e) Have at least two years of experience working in the banking sector, including at least one year (12 months) of work in supervision and auditing at the State Bank;

4. Educational and Training Standards

a) Hold a bachelor's degree or higher in one of the following majors: economics, finance, banking, auditing, accounting, computer engineering, construction engineering;

b) Hold a certificate for training in state administration management for the rank of Specialist or a bachelor's degree in public administration, a master's degree in public administration, or a doctorate in public administration;

c) Hold a certificate for training in the rank of bank inspector;

d) Hold a foreign language certificate equivalent to level 2 of the Vietnamese Foreign Language Competency Framework as stipulated in Circular No. 01/2014/TT-BGDĐT dated January 24, 2014 issued by the Ministry of Education and Training on the six-level Vietnamese Foreign Language Competency Framework, or a certificate for training in ethnic minority languages issued by authorized training institutions for civil servants working in ethnic minority regions;

đ) Hold a computer skills certificate meeting the basic standard for information technology usage as stipulated in Circular No. 03/2014/TT-BTTTT dated March 11, 2014, issued by the Ministry of Information and Communications on the Standard for Information Technology Usage Skills or an equivalent application-level computer skills certificate.

Article 7. Bank Treasury Officer

1. Responsibilities

Is a specialized civil servant in the banking field, responsible for managing and ensuring absolute safety of various types of assets stored in the State Bank's treasury according to assigned tasks.

2. Tasks

a) Accurately, promptly, and fully execute cash and valuable securities and negotiable instruments' entry and exit based on the orders of competent authorities, valid and lawful accounting vouchers;

b) Open cash registers; ledgers for each type of currency and asset; inventory cards; other necessary books; record and keep books and documents fully, clearly, and accurately;

c) Organize neat and scientific arrangement of cash and assets in the cash vault, ensuring cleanliness; apply necessary measures to ensure the quality of cash and assets in the cash vault;

d) Manage and keep keys to one lock of the treasury door, locks of storage room doors, and security equipment in the treasury (safes, iron cabinets), and personally bear responsibility for assets in the treasury within the assigned tasks;

đ) Fully implement reporting and inventory systems for the treasury in accordance with national regulations and industry standards;

3. Professional Qualification Standards

a) Proficient in State Bank cash management procedures and related laws;

b) Understand state legal documents regarding responsibilities for safekeeping assets;

c) Be proficient in basic principles and procedures for administrative management of the State;

d) Understand functions and tasks of the industry and unit;

đ) Properly follow procedures for handling vouchers, recording treasury ledgers, and cards;

e) Skilled in bank cash operations and bank business practices;

g) Write clearly, neatly, and legibly;

h) Be able to use machinery, equipment, and technical tools related to protecting the security and safety of the treasury;

i) Have at least three years (36 months) of experience as a bank cashier or treasury staff;

4. Educational and Training Standards

a) Hold a diploma or higher in one of the following majors: finance, banking, economics;

b) Hold a foreign language certificate equivalent to level 1 of the Vietnamese Foreign Language Competency Framework as stipulated in Circular No. 01/2014/TT-BGDĐT dated January 24, 2014 issued by the Ministry of Education and Training on the six-level Vietnamese Foreign Language Competency Framework, or a certificate for training in ethnic minority languages issued by authorized training institutions for civil servants working in ethnic minority regions;

c) Hold a computer skills certificate meeting the basic standard for information technology usage as stipulated in Circular No. 03/2014/TT-BTTTT dated March 11, 2014 issued by the Ministry of Information and Communications on Information Technology Usage Standards or an equivalent applied computer skills certificate.

Article 8. Bank Cashier

1. Responsibilities

Is a specialized civil servant in the banking sector, responsible for carrying out tasks related to receiving, disbursing, and safeguarding cash and valuable documents at units under the State Bank.

2. Tasks

a) Carry out the receipt and disbursement of cash (belonging to the issuance fund), valuable documents, and other precious assets within the scope assigned;

b) Safeguard all types of cash, precious assets, and valuable documents absolutely securely at the transaction location;

c) Manage, record, and update the issuance fund ledger and other ledgers fully, clearly, and accurately;

d) Concurrently perform the duty of managing the issuance fund cash warehouse (in cases where there is a separate issuance fund cash warehouse);

đ) Comply with regulations on inventory of assets at the end of the day, deposit cash into the warehouse for asset preservation when work hours end each day;

e) Concurrently perform the duty of bank auditor (in cases where a dedicated bank auditor is not assigned);

g) Guide bank auditors to work according to the prescribed procedures, ensuring the set standards;

h) Prepare relevant statistical reports when assigned;

3. Professional Qualification Standards

a) Be proficient in the management system and policies of the State Bank's issuance fund;

b) Understand the expenditure policy of the State Bank;

c) Organize and arrange work at the cash transaction location;

d) Be skilled in classifying money, distinguishing between genuine and counterfeit currency;

đ) Guide customers to comply with correct procedures for withdrawing and depositing money at the bank;

e) Be skilled in the procedures for auditing, counting, packaging, and handling cash receipts and payments and cash storage;

g) Be skilled in processing documents, recording the issuance fund ledger, and preparing relevant statistical reports;

h) Write letters and numbers cleanly, beautifully, and clearly;

i) Use specialized equipment for issuance fund operations;

k) Have experience working as a bank auditor for at least one year;

4. Educational and Training Standards

a) Hold a diploma or higher in one of the following majors: finance, banking, economics;

b) Hold a foreign language certificate equivalent to level 1 of the Vietnamese Foreign Language Competency Framework as stipulated in Circular No. 01/2014/TT-BGDĐT dated January 24, 2014, issued by the Ministry of Education and Training regarding the six-level Vietnamese Foreign Language Competency Framework;

c) Hold an information technology certificate meeting the basic standard for using information technology as stipulated in Circular No. 03/2014/TT-BTTTT dated March 11, 2014, issued by the Ministry of Information and Communications regarding the Basic Standard for Using Information Technology;

Article 9. Bank Auditor

1. Responsibilities

Is a specialized civil servant in the banking sector, responsible for auditing, counting, and classifying money at units under the State Bank.

2. Tasks

a) Receive, audit, classify, package, stack, and transport cash, precious assets, and valuable documents;

b) Bear responsibility for cash, precious assets, and valuable documents when assigned to audit, classify, and package them;

c) Guide customers to comply with correct procedures for receiving and paying money, packaging techniques, and witness the counting of money when customers receive it;

d) Detect counterfeit and damaged money;

đ) Guide customers to recognize money that does not meet circulation standards;

e) Complete the set targets for auditing and receiving and paying money;

3. Professional Qualification Standards

a) Be familiar with the State Bank's regulations on exchanging torn, damaged, and non-circulation-standard money;

b) Be skilled in the procedures for auditing, packaging, and transferring money;

c) Be skilled in monetary policies and cash management;

d) Proficiently use money counters and other supporting tools;

đ) Write letters and numbers cleanly, beautifully, and clearly;

4. Educational and Training Standards

a) Hold a diploma or higher in one of the following majors: finance, banking, economics;

b) Hold a foreign language certificate equivalent to level 1 of the Vietnamese Foreign Language Competency Framework as stipulated in Circular No. 01/2014/TT-BGDĐT dated January 24, 2014, issued by the Ministry of Education and Training regarding the six-level Vietnamese Foreign Language Competency Framework;

c) Hold an information technology certificate meeting the basic standard for using information technology as stipulated in Circular No. 03/2014/TT-BTTTT dated March 11, 2014, issued by the Ministry of Information and Communications regarding the Basic Standard for Using Information Technology;

Article 10. Salary Classification

1. The senior bank controller, chief bank controller, bank controller, and bank warehouse keeper positions shall apply the Specialized Professional Salary Table for Civil Servants in Government Agencies (Table 2) promulgated together with Decree No. 204/2004/ND-CP dated December 14, 2004, of the Government on the salary system for civil servants, officials, and military personnel (hereinafter referred to as Decree No. 204/2004/ND-CP) as follows:

a) The senior bank controller position applies to Class A3, Group 1 (A3.1) civil servants;

b) The chief bank controller position applies to Class A2, Group 1 (A2.1) civil servants;

c) The bank controller position applies to Class A1 civil servants;

d) The bank warehouse keeper position applies to Class B civil servants;

Civil servants appointed to any of these positions before this Circular takes effect shall continue to be classified according to their current position;

2. The bank cashier and bank auditor positions shall apply the Specialized Professional Salary Table for Civil Servants in Government Agencies (Table 2) promulgated together with Decree No. 204/2004/ND-CP as follows:

a) The bank cashier and bank auditor positions apply to Class B civil servants;

b) Civil servants currently holding the bank cashier or bank auditor positions before this Circular takes effect who have graduated from a relevant secondary vocational program and are currently classified as Class C, Group 1 (C1) civil servants as stipulated in Decree No. 204/2004/ND-CP shall be reclassified to Class B civil servants according to the guidelines in Clause 1, Section II of Circular No. 02/2007/TT-BNV dated May 25, 2007, issued by the Ministry of Home Affairs on salary classification when upgrading positions, changing positions, or changing job categories;

c) Civil servants currently holding the bank cashier or bank auditor positions before this Circular takes effect who do not have a relevant secondary vocational degree and are currently classified as Class C, Group 1 (C1) civil servants. Within six years from the date this Circular takes effect, the employing agency must arrange for the civil servants to study and improve their qualifications to meet the requirements of the bank cashier or bank auditor positions as stipulated in this Circular; once they meet the requirements, they will be classified as Class B civil servants;

In cases where civil servants are sent to study to improve their qualifications but do not participate in the study or fail to meet the required standards, the employing agency must report to the civil servant management agency to consider reassigning them to a suitable position based on their educational qualifications;

 

Chapter III

IMPLEMENTING PROVISIONS

 

Article 11. Effective Date

Domestic stainless steel produced and imported before June 1, 2020 shall continue to circulate in the market until June 1, 2021.

Article 12. Implementation Organization

1. The titles, position codes, and professional standards of the civil servant positions in the banking sector serve as the basis for recruitment, position changes, promotions, and management of civil servants in the banking sector.

2. The Director of the Office, the Heads of the Cadre and Civil Servant Organization Department, the Heads of units under the State Bank, and the Governors of the State Bank branches in the provinces and centrally governed cities shall be responsible for organizing the implementation of the provisions of this Circular within their respective duties and authorities assigned to them./.

 

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12/2019/TT-NHNN
Circular No. 12/2019/TT-NHNN stipulates the titles, grade codes, professional standards, and salary grading for civil servant grades in the Banking sector.
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