Decision No. 177/2003/QĐ-BBCVT Issuing the List of Postal, Network, and Compulsory Quality Management Telecommunication Services

This Decision issues the list of postal, network, and compulsory quality management telecommunication services applicable to postal and telecommunications enterprises. The list includes public telephone network telephone services, public terrestrial mobile network telephone services, and Internet services, with specific standards.

Document No.177/2003/QĐ-BBCVT
Document typeDecision
Issuing authorityMinistry of Construction
Signed byMai Liêm Trực — Thứ trưởng
Updated30/06/2026
FieldUncategorized
Issued date10/11/2003
Effective date02/12/2003
Expiry date21/10/2006
StatusExpired
✦ Smart summary

This Decision issues the list of postal, network, and compulsory quality management telecommunication services applicable to postal and telecommunications enterprises. The list includes public telephone network telephone services, public terrestrial mobile network telephone services, and Internet services, with specific standards.

Scope of application

Postal and telecommunications enterprises

Key points

  • Postal and telecommunications enterprises
  • This Decision takes effect fifteen days from the date of publication in the Official Gazette, replacing Decision No. 144/2001/QĐ-TCBĐ.
  • Postal and telecommunications enterprises and units under the Ministry of Posts and Telecommunications shall be responsible for implementing this Decision.

🌐 Social impact of this document

  • Positive impact: Ensuring service quality for postal and telecommunications users.
  • Negative impact: Increasing investment and maintenance costs for technology systems for enterprises.

❓ Frequently asked questions

To which services does this Decision apply?

This Decision applies to public telephone network telephone services, public terrestrial mobile network telephone services, and Internet services.

What are the specific standards?

The specific standards include TCN68-176:2003 for public telephone network telephone services, TCN68-186:2003 for public terrestrial mobile network telephone services, and TCN68-218:2003 for Internet services.

When does this Decision take effect?

This Decision takes effect fifteen days from the date of publication in the Official Gazette.

What must enterprises do to comply with this Decision?

Postal and telecommunications enterprises must apply the mandatory standards for public telephone network telephone services (TCN68-176:2003), public terrestrial mobile network telephone services (TCN68-186:2003), and Internet services (TCN68-218:2003).

Which decision does this Decision replace?

This Decision replaces Decision No. 144/2001/QĐ-TCBĐ issued on February 28, 2001 by the Director General of the Post Office General Department.

Full text

MINISTRY OF POSTS AND TELECOMMUNICATIONS

SOCIALIST REPUBLIC OF VIET NAM
Independence – Freedom – Happiness

Number: 177/2003/QĐ-BBCVT
Date: November 10, 2003

DECISION OF THE MINISTER OF POSTS AND TELECOMMUNICATIONS

Issuing the List of Postal Services,

Networks, and Telecommunication Services Subject to Quality Management

 

THE MINISTER OF POSTS AND TELECOMMUNICATIONS

Pursuant to the Posts and Telecommunications Ordinance dated May 25, 2002;

On the basis of Decree No. 90/2002/NĐ-CP dated November 11, 2002 of the Government stipulating the functions, tasks, powers, and organizational structure of the Ministry of Posts and Telecommunications;

At the proposal of the Director of the Science and Technology Department,

 

DECISION:

Article 1. Issuing the "List of Postal Services, Networks, and Telecommunication Services Subject to Quality Management" including:

Public telephone network telephone service;

Public mobile terrestrial network telephone service; Internet service.

Article 2. This Decision shall take effect fifteen days from the date of publication in the Official Gazette. This Decision replaces Decision No. 144/2001/QĐ-TCBĐ issued on February 28, 2001 by the Director General of the Posts and Telecommunications Administration.

Article 3. The Head of the Office; The Inspector General; Heads of Departments; Director of the Postal, Telecommunications, and Information Technology Quality Management Bureau; Heads of units under the Posts and Telecommunications Ministry; postal and telecommunications enterprises and their agents are responsible for implementing this Decision.

LIST OF POSTAL SERVICES, NETWORKS AND TELECOMMUNICATION SERVICES SUBJECT TO QUALITY MANAGEMENT

(Issued together with Decision No. 177/2003/QĐ-BBCVT dated November 10, 2003 of the Posts and Telecommunications Ministry)

No.

Service Name

Basic standard

be mandatorily applied

 

Public telephone network telephone service

TCN68-176:2003

 

Public mobile terrestrial network telephone service

TCN68-186:2003

 

Internet service

 

TCN68-218:2003

DEPUTY MINISTER
DEPUTY MINISTER
(Signed)
Mai Liem Truc
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