This Circular stipulates the application of technical standards to assist persons with disabilities and the elderly in using information technology and communication products and services. The standards are classified into three groups: general provisions, specific product/service provisions, and government website provisions.
적용 범위
State agencies, organizations, and enterprises in the field of information and communication.
핵심 사항
- Apply international standards on product/service design to support persons with disabilities.
- Require government websites to comply with Web Content Accessibility Guidelines (WCAG) version 1.0 and recommend applying WCAG 2.0, 2.1.
- Organizations have a period of 12 months to upgrade their electronic information portals/e-government portals/e-Government Service Portals to comply with new regulations.
- thoigianhieucluc
- "quydinh": [ { "ten": "General Standards and Guidelines", "danhmuc": ["TCVN 9249:2012", "ITU-T E.121", "ITU-T F.910", "TCVN 9247:2012"] }, { "ten": "Provisions for Information and Communication Products and Services", "danhmuc": ["ITU-T E.135", "TCVN 9248:2012", "TCVN 9804:2013", "TCVN 8701:2011", "ITU-T E.161", "TCVN 9803:2013", "ISO/IEC 10779:2020", "ISO/IEC 29138-1:2018", "ISO/IEC TR 29138-3:2009", "ISO/IEC 24786:2009"] }, { "ten": "Provisions for Electronic Information Portals/E-Government Portals/E-Government Service Portals", "danhmuc": ["WCAG 1.0", "ISO/IEC 40500:2012", "WCAG 2.1", "ATAG"] } ]
🌐 이 문서의 사회적 영향
- Facilitate easier access to information for persons with disabilities and the elderly.
- Improve the quality of information and communication technology services.
❓ 자주 묻는 질문
Which standards must be applied?
Standard TCVN 9803:2013 (ITU-T P.370) on telephone transmission quality and standard WCAG 1.0 for government websites.
What is the implementation timeframe for the new regulations?
Organizations have a period of 12 months from the date this Circular takes effect to upgrade their electronic information portals/e-government portals/e-Government Service Portals to comply with the new regulations.
전문
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MINISTRY OF INFORMATION AND COMMUNICATIONS |
SOCIALIST REPUBLIC OF VIET NAM |
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No.: 26/2020/TT-BTTTT |
Hanoi, September 23, 2020 |
CIRCULAR
Regulations on the application of standards and technologies supporting people with disabilities to access and use information and communication products and services
access, use information and communication products and services
Pursuant to the Law on Standards and Technical Regulations dated June 29, 2006;
Pursuant to the Law on Information Technology dated June 29, 2006;
Pursuant to the Law on Persons with Disabilities dated June 17, 2010;
Decree No. 64/2007/NĐ-CP dated 10 the 4 Pursuant to Decree No. 32/2019/NĐ-CP dated April 10, 2019 of the Government on assigning tasks, procurement or tendering for the supply of products and services using state budget from regular operating expenses;0a) Circular No. 01/2015/TT-BKHĐT dated February 14, 2015 of the Minister of Planning and Investment detailing the preparation of tender invitation documents, tender documents, and request for proposal documents for consultancy services. application of information technology in the operations of state agencies;
Decree No. 17/2017/NĐ-CP dated 17 the 02, 201Pursuant to Article 7 of the Government Decree No. 71/2013/ND-CP dated August 14, 2013 detailing and guiding the implementation of a number of articles of the Law on Information Technology regarding the application of information technology in state administrative activities;
Implementing Decision No. 753/QĐ-TTg dated June 3, 2020 of the Prime Minister issues KPlan for organization and implementation CDirective No. 39-is the metering cost for the year/TW dated November 1, 2019 of Ba) Managing, using, and operating technical equipment in accordance with Articles 10, 11, and 12 of Decree No. 135/2021/NĐ-CP dated December 31, 2021, issued by the Government, stipulating the list, management, and use of technical equipment, and the procedures for collecting and using data obtained from technical equipment provided by individuals or organizations for detecting administrative violations (hereinafter referred to as Decree No. 135/2021/NĐ-CP); BCentral Committee TParty 3. Amend Clause 3 Article 2 as follows:on Kissued XIII strengthening the leadership of 3. Amend Clause 3 Article 2 as follows:the Party over disability work;
At the proposal of the Director of the Department of Science and Technology,
The Minister of Information and Communications issues this Circular regulating the application of standards and technologies supporting people with disabilities to access and use information and communication products and services.
Article 1. Scope of Regulation
This Circular regulates the application of standards and technologies supporting people with disabilities to access and use information and communication products and services.
Article 2. Applicability
This Circular applies to:
1. Enterprises producing and distributing information and communication products and services, including hardware, software, and digital content.
2. State agencies, including Ministries, ministerial-level agencies, government agencies, People's Committees at all levels, and units funded by the state budget that design and build electronic information websites/government portals/e-government portals.
3. News agencies with permits for radio and television broadcasting; news agencies with electronic information websites/electronic newspapers.
4. Organizations providing public services and administrative public services.
Article 3. List of Standards
1. Standards supporting people with disabilities to access and use information and communication products and services are prescribed to be applied in two forms: mandatory application and recommended application. The form of application for each standard is specified in detail in the Appendix to this Circular.
2. Encourages organizations and enterprises to apply new versions of standards to support people with disabilities to access and use information and communication products and services.
3. The list of standards supporting people with disabilities to access and use information and communication products and services shall be reviewed and updated, revised, and supplemented periodically in accordance with practical circumstances.
Article 4. Provisions for news agencies with permits for radio and television broadcasting
1. News agencies with permits for radio and television broadcasting providing channels of television programs serving political tasks and essential national information dissemination have the responsibility to apply standards and technologies supporting people with disabilities to hear and access daily comprehensive political news programs on their channels.
2. Encourages news agencies with permits for radio and television broadcasting in provinces and centrally-administered cities to apply standards and technologies supporting people with hearing disabilities.
Article 5. Provisions for electronic information websites/government portals/e-government portals
1. Electronic information websites/government portals/e-government portals of agencies and organizations specified in Clause 2 and Clause 3, Article 2 of this Circular shall apply standards and technologies supporting people with disabilities to access and use information and communication products and services as specified in the Appendix to this Circular.
2. Encourages other organizations and individuals to apply standards and technologies supporting people with disabilities to access and use information and communication products and services as specified in the Appendix to this Circular for their electronic information websites/government portals.
Article 6. Implementation Provisions
1. This Circular takes effect from January 1, 2021 and replaces Circular No. 28/2009/TT-BTTTT dated September 14, 2009 of the Minister of Information and Communications on the application of standards and technologies supporting people with disabilities to access and use information technology and communication.
2. In cases where agencies and organizations specified in Clause 2, Clause 3, and Clause 4 of Article 2 of this Circular have not yet implemented upgrades to their electronic information websites/government portals/e-government portals to comply with the provisions in the Appendix to this Circular, within 12 months from the date this Circular takes effect, these agencies and organizations shall be responsible for applying, upgrading, and completing their electronic information websites/government portals/e-government portals to ensure compliance with the provisions of this Circular.
Article 7. Implementation Organization
1. The Heads of the Office, the Directors of the Department of Science and Technology, the Heads of agencies and units under the Ministry of Information and Communications, the Directors of Provincial Departments of Information and Communications, and related organizations and individuals are responsible for implementing this Circular.
2. During the implementation process, organizations and individuals are responsible for promptly reflecting difficulties and obstacles to the Ministry of Information and Communications (Department of Science and Technology) for consideration and resolution./.
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Place of Receipt: - Prime Minister, Deputy Prime Ministers (for circulation); - General Secretary's Office; - President's Office; - Central Party Office and Party Committees; - National Assembly's Office; - Ministries, agencies equivalent to ministries, and government agencies; - Provincial and municipal People's Committees directly under the central government; - To be filed: VT, CTS.250. - Legal Documents Supervision Bureau (Ministry of Justice); - Official Gazette, Government Portal; - Ministry of Information and Communications: Ministers, Deputy Ministers, departments and units under the Ministry, the Ministry's electronic portal; - Telecommunications and Information Technology enterprises; - To be filed: VT, KHCN (250). |
THE MINISTER(signed)Nguyen Manh Hung |
ANNEX
LIST OF STANDARDS SUPPORTING PEOPLE WITH DISABILITIES TO ACCESS AND USE INFORMATION AND COMMUNICATION PRODUCTS AND SERVICES
(Annexed to Circular No. /2020/TT-BTTTT dated month year 2020 of the Minister of Information and Communications)
No. |
Standard Group |
Standard Code |
Standard Name |
Application Provisions |
|---|---|---|---|---|
|
1
|
General Provisions and Guidance
|
TCVN 9249:2012 (ETSI EG 202 116 v1.2.2 - 03/2009) |
Information and Communication Technology Products and Services Supporting People with Disabilities and Older Persons - Design Guidelines (Human Factors; Guidelines for ICT products and services; Design for All) |
Recommendation |
|
ITU-T E.121 (10/2004) |
Pictograms, Symbols and Icons to Assist Users of Telephone and Fax Services (Pictograms, symbols and icons to assist users of the telephone and telefax services) |
Recommendation |
||
|
ITU-T F.910 (02/1995) |
Procedures for Designing, Evaluating and Selecting Symbols, Pictograms and Icons (Procedures for designing, evaluating and selecting symbols, pictograms and icons) |
Recommendation |
||
|
TCVN 9247:2012 (ITU-T F.790 - 01/2007)
|
Telecommunication Products and Services Supporting People with Disabilities and Older Persons - Basic Requirements (Telecommunications accessibility guidelines for older persons and persons with disabilities) |
Recommendation
|
||
|
2 |
Provisions for information and communication products and services |
ITU-T E.135 (10/1995) |
Human factors aspects of public telecommunication terminals for people with disabilities (Yếu tố con người đối với thiết bị đầu cuối viễn thông công cộng dành cho người khuyết tật) |
Recommendation |
|
TCVN 9248:2012 (ITU-T F. 902 - 02/1995) |
Telecommunication support products and services for people with disabilities and the elderly - Design guidelines for interactive services using dual-tone multi-frequency (DTMF) signal inputs (Interactive services design guidelines) |
Recommendation |
||
|
TCVN 9804:2013 (ITU-T H Series Supplement 1 -05/1999) |
Low-bit-rate video communication service quality for sign language and real-time lip-reading conversations (Application profile - Sign language and lip-reading real-time conversation using low bit rate video communication) |
Recommendation |
||
|
TCVN 8701:2011 (ETSI TS 102 577 v1.1.1 - 09/2008) |
Public Internet access points - Technical requirements supporting the elderly and people with disabilities to access and use (Human Factors; Public Internet Access Points) |
Recommendation |
||
|
ITU-T E.161 (02/2001)
|
Arrangement of digits, letters and symbols on telephones and other devices that can be used for gaining access to a telephone network (Quy định sắp xếp số, chữ và ký hiệu trên máy điện thoại và các thiết bị khác) |
Mandatory
|
||
|
TCVN 9803:2013 (ITU-T P.370 - 08/1996) |
Telephone transmission quality - Coupling hearing aids to telephone sets (Telephone transmission quality - Coupling Hearing Aids to Telephone sets) |
Recommendation
|
||
ISO/IEC 10779:2020
|
Information technology - Office equipment - Accessibility guidelines for older persons and persons with disabilities(Công nghệ thông tin - Thiết bị văn phòng - Hướng dẫn tiếp cận cho người già và người khuyết tật) |
Recommendation
|
||
|
ISO/IEC 29138-1:2018 |
Information technology - User interface accessibility - Part 1: User accessibility needs(CCông nghệ thông tin - Tiếp cận giao diện người sử dụng - Phần 1: Nhu cầu tiếp cận của người sử dụng) |
Recommendation
|
||
ISO/IEC TR 29138-3:2009
|
Information technology - Accessibility considerations for people with disabilities - Part 3: Guidance on user needs mapping(CCông nghệ thông tin - Vấn đề tiếp cận của người khuyết tật - Hướng dẫn ánh xạ nhu cầu của người sử dụng) |
Recommendation
|
||
ISO/IEC 24786:2009
|
Information technology - User interfaces - Accessible user interface for accessibility settings(CCông nghệ thông tin - Giao diện người sử dụng - Yêu cầu về việc tiếp cận đối với giao diện người sử dụng) |
Recommendation
|
||
|
3
|
Provisions for Electronic Information Websites/Information Portals/E-Government Portals (website)
|
WCAG 1.0 (W3C) |
Web Content Accessibility Guidelines 1.0 (Hướng dẫn khả năng tiếp cận và sử dụng nội dung thông tin của trang thông tin điện tử 1.0)
|
Mandatory for agencies and organizations as stipulated in Clauses 2 and 3, Article 2 of this Circular |
|
ISO/IEC 40500:2012 (WCAG 2.0)
|
Information technology - W3C Web Content Accessibility Guidelines - WCAG 2.0(Guidelines for accessible information content usage on electronic information websites 2.0) |
Recommendation |
||
|
WCAG 2.1 (W3C) |
Web Content Accessibility Guidelines - WCAG 2.1 (Hướng dẫn khả năng tiếp cận và sử dụng nội dung thông tin của trang thông tin điện tử 2.1)
|
Recommendation |
||
|
ATAG (W3C) |
Authoring Tool Accessibility Guidelines) (Version 2.0) (Hướng dẫn quy trình đánh giá khả năng tiếp cận nội dung thông tin của trang thông tin điện tử) |
Recommendation |
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