Decision No. 35/2015/QD-TTg on amending and supplementing Decision No. 02/2012/QD-TTg dated January 13, 2012, of the Government on the list of essential goods and services that must be registered under model contracts and general trading conditions.

Decision No. 35/2015/QD-TTg amends and supplements the list of essential goods and services that must be registered under model contracts and general trading conditions. This decision applies to organizations and individuals operating in the provision of potable water, landline telephones, mobile communications, issuance of domestic debit cards, opening and using payment account services, personal loans, and life insurance.

文号35/2015/QĐ-TTg
文件类型Decision
发布机关Ministry of Industry and Trade
签署人Nguyễn Tấn Dũng — Thủ tướng
更新24/06/2026
行业Industry and Trade
领域Consumer Protection
发布日期20/08/2015
生效日期15/10/2015
失效日期01/07/2024
状态Expired
✦ 智能摘要

Decision No. 35/2015/QD-TTg amends and supplements the list of essential goods and services that must be registered under model contracts and general trading conditions. This decision applies to organizations and individuals operating in the provision of potable water, landline telephones, mobile communications, issuance of domestic debit cards, opening and using payment account services, personal loans, and life insurance.

适用范围

Organizations and individuals operating in the provision of potable water, landline telephones, mobile communications, issuance of domestic debit cards, opening and using payment account services, personal loans, and life insurance.

要点

  • Organizations providing potable water must register under model contracts and general trading conditions.
  • Operating postpaid mobile communication services and landline telephone services must comply with registration requirements.
  • Supplement prepaid mobile communication services, issuance of domestic debit cards, opening and using payment account services for individual customers, and personal loans for consumption purposes to the list of essential goods and services that must be registered under model contracts and general trading conditions.
  • Life insurance is added to the list of essential goods and services that must be registered under model contracts and general trading conditions.
  • This decision takes effect from October 15, 2015.

🌐 本文件的社会影响

  • Positive impact: Helps protect consumer rights when purchasing and using essential services.
  • Negative impact: Increases administrative burden on businesses due to the requirement to register under model contracts and general trading conditions.

❓ 常见问题

What actions must water supply businesses take?

Water supply businesses must register under model contracts and general trading conditions as prescribed.

When does this decision come into effect?

This decision takes effect from October 15, 2015.

Which services are added to the list of essential goods and services that must be registered under model contracts?

Additional services include prepaid mobile communication services, issuance of domestic debit cards, opening and using payment account services for individual customers, and personal loans for consumption purposes.

What actions must organizations take within 90 days from the date this decision comes into effect?

Within 90 days, organizations and individuals must comply with registration requirements under consumer protection laws.

Does this decision apply to contracts signed before it came into effect?

This decision does not apply to contracts signed and effective prior to its implementation date, but if there are changes to the content, businesses must register anew.

全文

PRIME MINISTER

SOCIALIST REPUBLIC OF VIET NAM
Independence – Freedom – Happiness

Number: 35/2015/QĐ-TTg
Date: August 20, 2015

Pursuant to …;

Regarding amending and supplementing Article 24Decision No. 02/2012/QĐ-TTg

dated January 13, 2012 of Tthe Prime Minister Cthe Government on issuing the list

 of goods and services that must register contracts according to model terms and general trading conditionsg

______________________

 

Pursuant to the Law on Organization of the Government dated December 25, 2001;

Based on the Consumer Protection Law dated November 17, 2010;

On the basis of Decree No. 99/2011/NĐ-CP dated November 27, 2011 of the Government detailing and guiding the implementation of certain provisions of the Law on Consumer Protection;

At the proposal of the Minister of Industry and Trade,

The Prime Minister issues this Decision to amend and supplement Decision No. 02/2012/QĐ-TTg dated January 13, 2012 of the Prime Minister on issuing the List of Goods and Services That Must Register Contracts According to Model Terms and General Trading Conditions.

Article 1. Amending the names of some goods and services in the List of Goods and Services That Must Register Contracts According to Model Terms and General Trading Conditions issued together with Decision No. 02/2012/QĐ-TTg

1. At item number 2: Amend "Supply of clean water for daily use" to "Supply of drinking water".

2. At item number 4: Amend "Fixed-line telephone subscription" to "Landline telephone service".

3. At item number 5: Amend "Postpaid mobile phone subscription" to "Mobile terrestrial information service (payment method: postpaid)".

4. At item number 6: Amend "Internet connection" to "Internet access service".

Article 2. Supplementing the List of Goods and Services That Must Register Contracts According to Model Terms and General Trading Conditions issued together with Decision No. 02/2012/QĐ-TTg

1. Add at item number 5: Mobile terrestrial information service (payment method: prepaid).

2. Add item number 10: Issuing domestic debit cards, opening and using payment account services (applicable to individual customers), personal loans (for consumption purposes).

3. Add item number 11: Life insurance.

Article 3. Effectiveness

This Decision takes effect from October 15, 2015.

Article 4. Transitional Provisions

1. Within 90 days from the date this Decision takes effect, organizations and individuals currently applying model contracts and general trading conditions for the goods and services mentioned in Article 2 of this Decision must comply with registration requirements under consumer protection laws.

2. For contracts already signed and effective before the date this Decision takes effect:

a) This Decision does not apply to model contracts and general trading conditions for the goods and services mentioned in Article 2 of this Decision that were concluded or applied to consumers prior to the date this Decision takes effect.

b) In case of changes to the contents of the model contracts and general trading conditions referred to in Point a Clause 2 of this Article, business organizations and individuals must complete the registration procedures and can only apply them to consumers once the registration is completed in accordance with the regulations.

State-owned enterprises that have been assigned by the Ministry of Agriculture and Rural Development to conduct offshore wind power project surveys before the effective date of this Circular shall continue to implement according to the assigned documents; any new matters arising after the effective date of this Circular shall be implemented in accordance with the provisions of this Circular.

Ministers, Heads of ministerial-level agencies, Heads of government-affiliated agencies, Chairpersons of provincial and municipal People's Committees directly under the central government, and related organizations and individuals are responsible for implementing this Decision./

PRIME MINISTER
(Signed)
Nguyen Tan Dung

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35/2015/QĐ-TTg
Decision No. 35/2015/QD-TTg on amending and supplementing Decision No. 02/2012/QD-TTg dated January 13, 2012, of the Government on the list of essential goods and services that must be registered under model contracts and general trading conditions.
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