Decision No. 43/2007/QD-BTC on Issuing the Regulation on Receiving Citizens, Accepting and Resolving Complaints and Petitions from Citizens at Units within the Finance Sector

Decision No. 43/2007/QD-BTC of the Ministry of Finance issues the Regulation on Receiving Citizens, Accepting and Resolving Complaints and Petitions from Citizens at Units within the Finance Sector. This Decision replaces two previous regulations.

Số hiệu43/2007/QĐ-BTC
Loại văn bảnDecision
Cơ quan ban hànhMinistry of Finance
Người kýTrần Văn Tá — Thứ trưởng
Cập nhật28/06/2026
NgànhFinance
Lĩnh vựcInspectionFinancial Inspection
Ngày ban hành04/06/2007
Ngày áp dụng17/07/2007
Ngày hết hiệu lực
Tình trạngIn effect
✦ Tóm lược thông minh

Decision No. 43/2007/QD-BTC of the Ministry of Finance issues the Regulation on Receiving Citizens, Accepting and Resolving Complaints and Petitions from Citizens at Units within the Finance Sector. This Decision replaces two previous regulations.

Đối tượng áp dụng

Units under the Finance Sector

Các điểm cốt lõi

  • Units within the Finance Sector → shall implement citizen reception, acceptance and resolution of complaints and petitions in accordance with the provisions of the Regulation.

🌐 Tác động xã hội từ văn bản này

  • Positive impact: Enhance the effectiveness of state management in citizen reception, acceptance and resolution of complaints and petitions. Facilitate easier access for citizens to competent authorities.
  • Negative impact: May impose additional burdens in terms of time and manpower on units within the Finance Sector.

❓ Câu hỏi thường gặp

To whom does this Decision apply?

This Decision applies to units under the Finance Sector.

When was the Regulation issued and when does it take effect?

This Decision was issued on June 4, 2007. It takes effect 15 days after its publication in the Official Gazette.

What regulations does this Decision replace?

This Decision replaces Decision No. 155/2002/QD-BTC dated December 20, 2002 and Decision No. 56/2006/QD-BTC dated October 18, 2006 of the Minister of Finance.

What must units within the Finance Sector implement according to the regulation?

Units within the Finance Sector must receive citizens, accept and resolve complaints and petitions in accordance with the provisions of the Regulation.

When does this Decision take effect?

This Decision takes effect 15 days after its publication in the Official Gazette.

Toàn văn

MINISTRY OF FINANCE

SOCIALIST REPUBLIC OF VIET NAM
Independence – Freedom – Happiness

Number: 43/2007/QD-BTC
Hanoi, June 4, 2007

Pursuant to …;

Regarding the issuance of the Regulation on receiving citizens, accepting and handling complaints and reports from citizens at units within the Finance sector At units within the Finance sector

_______________________________

 

THE MINISTER OF FINANCE

Pursuant to the Law on Complaints and Reports No. 09/1998/QH10 dated December 2, 1998;

Pursuant to the Law Amending and Supplementing Certain Provisions of the Law on Complaints and Reports No. 26/2004/QH11 dated June 15, 2004;

Pursuant to the Law Amending and Supplementing Certain Provisions of the Law on Complaints and Reports No. 58/2005/QH11 dated November 29, 2005;

Pursuant to Decree No. 77/2003/ND-CP dated July 1, 2003 of the Government stipulating the functions, tasks, powers, and organizational structure of the Ministry of Finance;

Pursuant to Decree No. 136/2006/ND-CP dated November 14, 2006 of the Government detailing and guiding the implementation of the Law on Complaints and Reports and the Law Amending and Supplementing Certain Provisions of the Law on Complaints and Reports;

Considering the proposal of the Inspector General of the Ministry of Finance,

 

DECISION:

Article 1. This Decision promulgates the Regulation on receiving citizens, accepting and handling complaints and reports from citizens at units within the Finance sector.

Article 2. This Decision shall take effect fifteen days from the date of publication in the Official Gazette, superseding Decision No. 155/2002/QD-BTC dated December 20, 2002 and Decision No. 56/2006/QD-BTC dated October 18, 2006 of the Minister of Finance.

Article 3. The Inspector General of the Ministry of Finance, the Director of the Office of the Ministry of Finance, and the Heads of units under the Ministry are responsible for implementing this Decision./.

DEPUTY MINISTER
DEPUTY MINISTER
(Signed)
Tran Van Ta

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