This Circular sets forth the list of telecommunications services subject to mandatory quality management according to national technical standards. It applies to terrestrial fixed and mobile telecommunications services, specifically landline telephones, ADSL, and terrestrial mobile phones.
Scope of application
Telecommunications enterprises, state management agencies for telecommunications such as the Telecommunications Authority, Provincial Information and Communications Departments under central cities and provinces.
Key points
- Telecommunications enterprises → must comply with national technical standards QCVN 35:2011/BTTTT (landline telephone service), QCVN 34:2011/BTTTT (ADSL), QCVN 36:2011/BTTTT (terrestrial mobile phone service).
- The Telecommunications Authority, Provincial Information and Communications Departments → are responsible for implementing this Circular.
🌐 Social impact of this document
- Positive impact: Ensuring the quality of telecommunications services, enhancing consumer rights.
- Negative impact: May increase investment costs for telecommunications enterprises to meet new technical standards.
❓ Frequently asked questions
Which telecommunications services must comply?
According to this Circular, terrestrial fixed telecommunications services (telephone and ADSL services) and terrestrial mobile telecommunications services (telephone services) must comply with corresponding national technical standards.
What decision promulgates this Circular?
This Circular was issued by the Minister of Information and Communications upon the proposal of the Director of the Telecommunications Authority.
When does this Circular take effect?
This Circular takes effect 45 days from the date of issuance, which is March 22, 2013.
What must telecommunications enterprises do to comply?
Telecommunications enterprises must ensure that their services meet the national technical standards specified in this Circular, specifically QCVN 35:2011/BTTTT, QCVN 34:2011/BTTTT, and QCVN 36:2011/BTTTT.
What Circular does this replace?
This Circular abolishes the 'List of Telecommunications Services Subject to Mandatory Quality Management' issued together with Decision No. 27/2008/QĐ-BTTTT dated April 22, 2008, by the Minister of Information and Communications.
Full text
CIRCULAR
Prescribing the List of Telecommunications Services Subject to Quality Management
____________________
Pursuant to the Law on Telecommunications dated November 23, 2009;
Pursuant to the Law on Product Quality and Commodities dated November 21, 2007;
Pursuant to the Law on Standards and Technical Regulations dated June 29, 2006;
Pursuant to Decree No. 25/2011/NĐ-CP dated April 6, 2011, issued by the Government, detailing and guiding the implementation of certain provisions of the Law on Telecommunications;
Based on Decree No. 132/2008/NĐ-CP dated December 31, 2008 of the Government detailing implementation of certain provisions
Pursuant to Decree No. 187/2007/NĐ-CP dated December 25, 2007 of the Government stipulating the functions, tasks, powers, and organizational structure of the Ministry of Information and Communications; Decree No. 50/2011/NĐ-CP dated June 24, 2011 of the Government amending Decree No. 187/2007/NĐ-CP dated December 25, 2007 of the Government stipulating the functions, tasks, powers, and organizational structure of the Ministry of Information and Communications;
At the proposal of the Director of the Telecommunications Department;
The Minister of Information and Communications issues this Circular prescribing the List of Telecommunications Services Subject to Quality Management,
Article 1. Prescribing the List of Telecommunications Services Subject to Quality Management as follows:
|
No. |
Service Name |
National Technical Regulation |
|
1 |
Fixed Terrestrial Telecommunications Services: |
|
|
1.1 |
Fixed Terrestrial Telecommunications Services - Telephone Service |
QCVN 35:2011/BTTTT |
|
1.2 |
Fixed Terrestrial Telecommunications Services - Internet Access Service (ADSL) |
QCVN 34:2011/BTTTT |
|
2 |
Mobile Terrestrial Telecommunications Services: |
|
|
2.1 |
Mobile Terrestrial Information Services - Telephone Service |
QCVN 36:2011/BTTTT |
Article 2. This Circular shall take effect 45 days from the date of signature and revoke the "List of Telecommunications Services Subject to Quality Management" issued together with Decision No. 27/2008/QĐ-BTTTT dated April 22, 2008 of the Minister of Information and Communications.
Article 3. The Director of the Office; the Director of the Telecommunications Department; the Heads of agencies and units under the Ministry; the Directors of Provincial Departments of Information and Communications; the General Directors and Directors of telecommunications enterprises and other relevant organizations and individuals are responsible for implementing this Circular.
Any difficulties encountered during implementation should be promptly reported to the Ministry of Information and Communications for consideration and resolution.
| Place of Receipt: - PRIME MINISTER, DEPUTY PRIME MINISTERS OF THE GOVERNMENT; - Central Party Office; - National Assembly's Office; - General Secretary's Office; - President's Office; - Government Office; - Ministries, agencies equivalent to ministries, and agencies under the Government; - Supreme People's Procuracy; - Supreme People's Court; - State Audit Office; - People's Committees of provinces and centrally governed cities; - Central agencies of mass organizations; - Ministry of Justice's Legal Documents Inspection Department; - Provincial Departments of Information and Communications under central cities and provinces; - Telecommunications enterprises; - Official Gazette; - Government Electronic Portal; - Minister and Deputy Ministers of the Ministry of Information and Communications; - Agencies and units under the Ministry; - The Ministry of Information and Communications' electronic portal; - To be filed: VT, Telecommunications Department. |
THE MINISTER
(Signed)
Nguyen Bac Son
|
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