Circular No. 24/2016/TT-BGDĐT promulgates the Training Program for Education Inspection Collaborators' Professional Skills

CIRCULAR

Issued Program for Training the Professional Skills of Inspection Collaborators教育

 

On the basis of Decree No. 32/2008/NĐ-CP dated March 19, 2008 of the Government stipulating the functions, tasks, powers, and organizational structure of the Ministry of Education and Training; provides the functions, tasks, regulations, and organizational structure of the Ministry of Education and Training;of the Government's Decree No. 1/NĐ-CP dated October 2, 201onregarding inspectors and inspection associates;

Based on Decree No. 97/2011/NĐ-CP dated October 2, 2011 of the Government regarding inspectors and inspection collaborators;1of the Government on the organization and operation of education inspections;1 determined on July 5, 201 At the request of the Inspector General of the Ministry of Education and Training,

Based on Decree No. 42/2013/NĐ-CP dated May 9, 2013 of the Government on the organization and operation of educational inspections;1(Ministry of Education and Training)June 2024;b) The content of educational inspection reform to meet the requirements of educational management reform.

Based on the Minutes of the Meeting to Approve the Program dated July 5, 2016;rime Minister c3. Administrative inspection; specialized inspection in the field of education 13.1. Administrative inspection16;

a) Inspection authority, inspection subjects.

At the proposal of the Inspector General of the Ministry of Education and Training,

Article 1. The Minister of Education and Training issues this Circular to promulgate the Program for Training the Professional Skills of Educational Inspection Collaborators.

Article 2. This Circular comes into effect from December 29, 2016, replacing Circular No. 32/2014/TT-BGDĐT dated September 25, 2014 of the Minister of Education and Training on the Program for Training the Professional Skills of Educational Inspection Collaborators.

Article 3. The Heads of the Office, Inspectors, Directors of Departments of Education and Training, Heads of training institutions, relevant agencies, units, and individuals shall be responsible for implementing this Circular./.

PROGRAM

BTraining the Professional Skills of Educational Inspection Collaborators

(Issued together with this Circular is the Program for Training the Professional Skills of Educational Inspection CollaboratorsNo. 24/201/2016/TT-BGDĐT dated 14 the 11 Pursuant to Decree No. 32/2019/NĐ-CP dated April 10, 2019 of the Government on assigning tasks, procurement or tendering for the supply of products and services using state budget from regular operating expenses;16 of the Minister of Education and TrainingJune 2024;b) Content of administrative inspection,

 

A. OBJECTIVES AND REQUIREMENTS

I. Objectives

To serve as a basis for training professional skills, improving the quality and effectiveness of activities of educational inspection collaborators, contributing to strengthening the team and meeting the requirements of reform in the organization and operation of educational inspections.

II. Requirements

1. Knowledge: Mastering certain legal provisions on inspection, examination, handling complaints, addressing accusations, preventing corruption, and administrative violations in the field of education.

2. Skills: Forming and enhancing necessary skills to participate in performing inspection, examination, complaint handling, accusation addressing, anti-corruption, and administrative violation handling tasks in the field of education.

3. Attitude: Enhancing awareness of compliance with laws, responsibility for the role of educational inspection collaborators, meeting the requirements of state management functions in the context of comprehensive and fundamental education reform in Vietnam.

B. TRAINING TARGETS

Educational inspection collaborators, teachers, educational managers, and individuals with interest.

C. PROGRAM

I. Duration: 75 hoursThis Resolution takes effect from the date it is adopted by the National Assembly.1. Theory: 25 hoursnational2. Discussion - Practice: 25 hours

3. Writing a term paper and practical research: 25 hours

II. Curriculum Framework

Discussion, practice

Overview of educational inspection and educational inspection collaborators

a) Concept of inspection, distinguishing inspection from examination and supervision.

b) Forms of inspection (planned inspection, surprise inspection, regular inspection).

c) People's inspection.

1.2. Purpose of Inspection Activities

a) General purpose.

b) Direct purpose.

a) Compliance with laws; ensuring accuracy, objectivity, honesty, transparency, democracy, and timeliness.

b) Avoiding overlap in scope, objects, content, and time between inspection agencies; not hindering the normal operations of inspected agencies, organizations, and individuals.

1.4. Inspection Process

a) Preparation for inspection: Studying the object; issuing a decision and developing an inspection plan; notifying the inspected object of the outline report and inspection period.

b) Conducting inspection: Announcing the inspection decision; reviewing and evaluating the results of the inspected object according to the inspection content; reporting the results of the inspection team members' tasks.

c) Concluding inspection: Preparing the inspection result report; issuing and announcing the inspection conclusion; monitoring the implementation of the inspection conclusion; archiving the inspection file.

1.5. Agencies Performing Inspection Functions

a) State Audit Office (tasks and powers of the State Audit Office, Chief State Auditor).

b) Ministry-level Inspection (tasks and powers of Ministry-level Inspection, Chief Inspector of Ministries).

c) Provincial Inspection (tasks and powers of Provincial Inspection, Chief Inspector of Provinces).

d) Departmental Inspection (tasks and powers of Departmental Inspection, Chief Inspector of Departments).

e) County Inspection (tasks and powers of County Inspection, Chief Inspector of Counties).

2. Overview of Educational Inspection

2.1. Development of Educational Inspection Through Various Periods

a) From 1945 to 1990.

b) From 1990 to 2004.

c) From 2004 to present.

2.2. Role of Educational Inspection

a) Role of educational inspection in educational management.

b) Role of educational inspection in improving educational quality.

2.3. Reforming Educational Inspection to Meet Requirements of Educational Management Reform

a) Need for reforming educational inspection.

b) Content of reforming educational inspection to meet requirements of educational management reform.

3. Administrative Inspection; Specialized Inspection in the Field of Education

3.1. Administrative Inspection

a) Inspection authority, inspection objects.

b) Content of administrative inspection,

1.1. Authority, objects, methods, forms of inspection

1.3. An essay of 10 to 15 pages A4 size, font size 14, left margin: 3 cm, right, top, and bottom margins: 2 cm (excluding cover, appendices, and references).

2. Field research

4.3. Selecting speakers with professional qualifications, practical experience in educational inspection activities, and teaching skills to convey knowledge and skills;

4.4. Organizing the printing, managing, and distributing certificates for training associates in educational inspection according to current regulations of the Ministry of Education and Training;

3.2. Specialized inspection in the field of education

a) Inspection authority and objects

b) Contents of specialized inspection in the field of education.

4. Inspectors' collaborators in education inspection

4.1. Concept and role of inspectors' collaborators in education inspection

a) Concept of inspectors' collaborators in education inspection.

b) Role of inspectors' collaborators in education inspection.

4.2. Standards for inspectors' collaborators in education inspection

a) Standards for inspectors' collaborators in education inspection.

b) Standards for regular inspectors' collaborators in education inspection.

4.3. Tasks and authorities of inspectors' collaborators in education inspection

a) Tasks and authorities of inspectors' collaborators in education inspection.

b) Tasks and authorities of inspectors' collaborators in education inspection when participating in inspection teams.

4.4. Building a team of inspectors' collaborators in education inspection

a) Selection, training of inspectors' collaborators in education inspection.

b) Recognition and issuance of inspector collaborator cards.

c) Summoning inspectors' collaborators in education inspection.

d) Remuneration system for inspectors' collaborators in education inspection.

 

II. Basic skills of inspectors' collaborators in education inspection

1. Skills in participating in education inspection activities

1.1. Planning to conduct inspections

a) Drafting the plan to conduct inspections; discussing, completing, and submitting the plan to the decision-making body for approval; assigning tasks to members and coordinating the schedule of the inspection team.

b) Drafting individual plans according to assigned tasks and reporting to the head of the inspection team.

1.2. Collecting and verifying information and evidence

a) Preparing a list of relevant files and documents related to the inspection content to request from the inspected entity.

b) Recording handover documents between the inspection team (members) and the inspected entity.

c) Reviewing and verifying information and documents related to the inspection content.

d) Managing, utilizing, and using collected information and documents in accordance with legal regulations on inspection.

1.3. Evaluating information and evidence

a) Studying, analyzing, comparing, and requesting explanations from the inspected entity regarding issues related to the inspection content.

b) Drafting inspection verification records related to the inspection content.

c) Determining the nature, extent, and causes of violations by the inspected entity.

1.4. Drafting inspection records, reports, and conclusions.

a) Drafting working records: results related to the inspection content.

b) Drafting recommendations for handling or handling discovered violations within the authority.

c) Reporting in writing to the head of the team about the progress and results of assigned tasks.

d) Drafting the inspection result report and conclusion.

1.5. Drafting administrative violation records in the field of education

a) Authority to draft records, contents, and models of penalty records.

b) Principles, procedures, and methods for drafting administrative violation records.

c) Discussing typical cases of administrative penalties in the field of education.

1.6. Implementation of inspection conclusions

a) Responsibilities of agencies, organizations, and individuals: heads of state management agencies at the same level as the agency issuing the inspection conclusion; heads of the agency issuing the inspection conclusion; inspected entities and related agencies, organizations, and individuals; heads of agencies and organizations directly managing the inspected entities.

- Regarding the content of implementation;

- Regarding the procedure for implementation.

b) Monitoring, urging, and inspecting the implementation of inspection conclusions (Authority, content, procedure for implementation).

1.7. Discussing some situations in inspection activities

2. Skills in receiving citizens and handling complaints and letters

2.1. Skills in receiving citizens

a) Identifying the identity of citizens.

b) Listening and recording the content of exchanges with citizens.

c) Guiding citizens on relevant legal provisions related to the content of their complaints and the authority to resolve them.

d) Receiving information, documents, and evidence provided by citizens.

đ) Ensuring confidentiality principles and protecting whistleblowers.

e) Reporting the content of citizen reception to the competent authority for handling and resolution.

2.2. Handling complaints and letters

a) Categorizing complaints and letters

- By content;

- By authority;

- By conditions for resolution.

b) Handling complaints and letters

- Complaints;

- Reports;

- Letters reflecting suggestions;

- Letters with multiple different contents;

- Letters within the authority of party agencies; public security, prosecution, judicial agencies.

3. Skills in participating in resolving complaints

3.1. Preparation

Receiving complaints, checking the conditions for acceptance, and proposing solutions to the head of the agency.

3.2. Resolving complaints

a) Issuing and announcing the decision to accept and resolve complaints; drafting a plan to verify the complaint content; publishing the decision to verify the complaint content.

b) Working with the complainant, the person who issued the administrative decision, the person whose administrative act was complained about, seeking advisory opinions in resolving complaints; requesting expert appraisals; organizing dialogues; reporting the results of verifying the complaint content.

c) Issuing and publicly announcing the decision to resolve complaints; managing the complaint resolution file.

3.3. Discussing some cases of complaint resolution in the field of education

4. Skills in participating in resolving reportsi 4.1. Preparation

Receiving reports, checking the conditions for acceptance.

4.2. Resolving reports

a) Issuing and announcing the decision to accept and verify the report content; drafting a plan to verify the report content; publishing the decision to verify the report content.

b) Working with the reporter, the reported person, related agencies, organizations, and individuals during the verification process; seeking advisory opinions, requesting expert appraisals; reporting the results of verifying the report content.

c) Issuing and publicly announcing the conclusion of the report content and decisions on handling discovered violations; managing the report resolution file.

4.3. Discussing some cases of report resolution in the field of education.

III. Internal inspection and audit work (choose either content 1 and content 2 or content 3 based on the object)

1. Inspection work of the Department of Education and Training, District Education and Training Office

1.1. Inspection authority, objects, methods, and forms

4.5. Reporting the results of training courses to the Ministry of Education and Training./.

a) Inspection authority: The Director of the Department of Education and Training, and the Head of the Education and Training Division decide on the inspection methods, forms, and conduct inspections.

b) Inspection objects:

The inspection objects of the Department of Education and Training: Are the divisions of education and training, educational institutions under the department, agencies, organizations, and individuals operating in the field of education within the professional management authority of the Department of Education and Training and the administrative management authority delegated by the provincial People's Committee.

The inspection objects of the Education and Training Division: Are educational institutions, agencies, organizations, and individuals operating in the field of education within the professional management authority of the Education and Training Division and the administrative management authority delegated by the district People's Committee.

c) Inspection methods: Regular inspections or process-based inspections.

- Regular inspections are ongoing activities conducted through various methods, inspecting the management contents overseen by the head of the agency.

- Process-based inspections are activities inspecting certain management contents overseen by the head of the agency, carried out according to specific procedures established by the competent educational management authority.

d) Inspection forms: Planned inspections or surprise inspections.

1.2. Inspection contents

a) Inspect the establishment, organization, planning, regulation development, and operations of educational institutions.

b) Inspect the fulfillment of assigned tasks.

c) Inspect the management and utilization of conditions ensuring educational quality (staff, funds, facilities).

d) Inspect internal audit work (internal inspection), complaints resolution, and accusation handling.

e) Management responsibility of the heads of educational institutions.

1.3. Process-based inspections

a) Develop an annual inspection plan.

b) Inspection procedure

- Issue an inspection decision;

- Develop an inspection implementation plan;

- Conduct the inspection: review and verify the inspection contents, prepare an inspection record, report the inspection results;

- Announce the inspection results or issue an inspection conclusion.

c) Implement post-inspection actions.

d) Archive records.

2. Internal inspection work of preschool education, general education, and continuing education institutions, amended and supplemented by Decree No. 109/2025/NĐ-CP and Decree No. 193/2025/NĐ-CP 2.1. Inspection authority, objects, methods, and forms for internal inspections

a) Authority for internal inspections: The head of the educational institution decides on the inspection methods, forms, and conducts inspections.

b) Objects of internal inspections: Leaders, staff members, and employees working in the educational institution.

c) Methods and forms of internal inspections as stipulated in Point c and Point d Clause 1.1 Section III Part D of this Program.

2.2. Contents of internal inspections

a) Inspect the fulfillment of assigned tasks by leaders, staff members, and employees.

b) Inspect the activities of specialized groups, departments, sections: library, equipment, finance, documentation, dormitory (if applicable).

c) Inspect the management work of the head of the educational institution.

2.3. Process-based internal inspections

a) Establish an internal inspection board; internal inspection regulations.

b) Develop an annual internal inspection plan.

c) Inspection procedure

- Issue an internal inspection decision;

- Develop an internal inspection implementation plan;

- Conduct the internal inspection: review and verify the inspection contents, prepare an inspection record, report the inspection results;

- Announce the inspection results.

d) Implement post-inspection actions.

đ) Archive records.

3. Internal audit and inspection work of higher education institutions, teacher training colleges, and secondary teacher training schools

3.1. Authority for internal audits and inspections: The head of the higher education institution, teacher training college, or secondary teacher training school.g 3.2. Objects of internal audits and inspections: Leaders of educational institutions, departments, offices, units, organizations, and individuals under the unit's management.

3.3. Contents of internal audits and inspections

a) Contents of internal audits: As specified in Circular No. 51/2012/TT-BGDĐT dated December 18, 2012, issued by the Minister of Education and Training, regarding the organization and operation of internal audits in higher education institutions and secondary vocational schools.

b) Contents of inspections: Fulfillment of assigned tasks by the inspected objects.

3.4. Develop an annual internal audit and inspection plan according to the process.

3.5. Internal audit activities

Internal audit activities as prescribed in Circular No. 51/2012/TT-BGDĐT dated December 18, 2012, issued by the Minister of Education and Training, regarding the organization and operation of internal audits in higher education institutions and secondary vocational schools, and other laws on auditing.

3.6. Inspection activities

a) The head of the unit decides on the inspection methods and forms

- Inspection methods: Regular inspections or process-based inspections.

+ Regular inspections are ongoing activities conducted through various methods, inspecting the management contents overseen by the head of the unit.

+ Process-based inspections are activities inspecting certain management contents overseen by the head of the unit, carried out according to specific procedures established by the head of the unit.

- Inspection forms: planned inspections or surprise inspections.

b) Inspection procedure (in case of process-based inspections)

- Conduct the inspection: review and verify the inspection contents, prepare an inspection record, report the inspection results;

IV. Final course paper, practical understanding

- Issue an inspection decision;

- Develop an inspection implementation plan;

1. Course paper

d) Implement post-inspection actions.

c) Implement post-inspection actions.

d) Archive records.

1.1. Content requirements: The course paper must apply knowledge and skills to resolve one or more situations related to audit activities, complaint resolution, accusation handling, anti-corruption measures, and administrative violation handling in the practical context of educational management agencies and educational institutions.

1.2. Structure of the course paper

a) Introduction.

b) Content: Describe the situation, determine the goal of resolving the situation, analyze the situation, propose solutions, organize the implementation of solutions to achieve the set goals, make recommendations and proposals.

c) Conclusion.

d) References.

1.3. The course paper should be between 10 to 15 pages A4 size, font size 14, left margin: 3 cm, right, top, and bottom margins: 2 cm (excluding cover, appendices, and references).

2. Practical Understanding

1.3. The essay should be from 10 to 15 pages A4 size, font size 14, left margin: 3 cm, right, top, and bottom margins: 2 cm (excluding cover, appendices, and references).

2. Conduct practical research

Depending on the subject and actual conditions, the training institution selects and organizes practical studies at the Department of Education and Training or educational institutions with extensive experience and effective educational supervision activities.

2.1. Accessing materials.

2.2. Sharing experiences with units and localities.

2.3. Writing reports.

E. IMPLEMENTATION ORGANIZATION

I. Forms, methods, evaluation of training results, issuance of certificates, and training materialsồ1. Forms, methods of training

1.1. Training conducted centrally at the training institution or at the locality, unit.

1.2. In the case of organizing training classes at the locality or unit, the following procedures shall be implemented:

a) The Department of Education and Training or the unit requiring training shall submit a written request to organize training at the locality or unit to the training institution;

b) The training institution shall prepare the necessary conditions for training and submit a written application to open a training class at the locality or unit to the Ministry of Education and Training;

c) The Ministry of Education and Training shall examine and inspect the conditions for training and approve the opening of a training class at the locality or unit.

1.3. Training methods combine theory, practice, exchange, and answering questions in class, self-study, and practical studies at various units.

2. Requirements, evaluation of training results, and issuance of certificates

2.1. The course must ensure the duration and content of the training program. Participants must grasp the content of the program, acquire basic skills in inspection and supervision activities; they will be evaluated through essays and practical studies at two levels: satisfactory and unsatisfactory.ứ2.2. Participants who complete the required duration and content of the training program, have essays and practical studies evaluated as satisfactory, and attend at least 80% of the prescribed hours shall be issued a certificate by the head of the training institution.

3. Training materials

3.1. These materials should be practical and operational, compiled in an open structure to allow the training institution and lecturers to regularly supplement and update new contents from relevant legal documents related to inspection and supervision activities, practical experiences in inspection and supervision, and management activities into the lecture content.

3.2. The Ministry of Education and Training shall take the lead in organizing the compilation and review of one set of training materials for common use by all training institutions.

Training institutions

Training institutions include the Institute of Educational Management, Ho Chi Minh City School of Educational Management, and other higher education institutions assigned tasks for training by the Ministry of Education and Training.

II. Responsibilities of educational management agencies and training institutions

Inspectorate of the Ministry of Education and Training

III. 1.1. Develop plans for training inspection officers for staff under the Ministry; guide subordinate units, directly subordinate units, Departments of Education and Training, and higher education institutions to send staff to participate in training for inspection officers;o 1.2. Take the lead and coordinate with related units to submit to the Minister of Education and Training:

1. a) Assigning training tasks for inspection officers to other higher education institutions according to Article II Part E of this Program; terminating the training task of the training institution when it fails to meet the conditions for organizing training for inspection officers;

b) Approving the training institution's request to open training classes at localities and units according to Point 1.2 Clause 1 Section I Part E of this Program;

c) Compiling and reviewing training materials according to Point 3.2 Clause 3 Section I Part E of this Program;

1.3. Inspect, supervise the organization of training for inspection officers;

1.4. Regularly summarize, report, propose, and adjust training content when necessary.

Departments of Education and Training

Develop plans for training inspection officers; guide subordinate units to send staff to participate in training for inspection officers.

Departments of Education and Training, educational institutions, and related units

2. Develop plans and send staff from educational institutions to participate in training for inspection officers.

4.1. Develop plans, organize recruitment and annual training for inspection officers;

3. 4.2. Manage training classes and issue certificates to participants meeting the requirements;

4.3. Select lecturers with professional expertise, practical experience in educational inspection activities, and teaching skills;

4. Responsibilities of educational management agencies and training institutions

4.4. Organize printing, manage, and distribute certificates for training inspection officers in accordance with current regulations of the Ministry of Education and Training;

4.5. Report the results of training classes to the Ministry of Education and Training./.

4.3. Select lecturers with professional expertise and practical experience in educational inspection activities, possessing pedagogical skills to convey knowledge and skills.

4.4. Organize the printing, management, and distribution of certificates for training in educational inspection cooperation according to the current regulations of the Ministry of Education and Training.

4.5. Report the results of the training classes to the Ministry of Education and Training./.