Circular No. 25/2015/TT-BTTTT stipulates the management and use of telecommunications number pools applicable to state administrative agencies, telecommunications enterprises, and service users. Notably, it includes regulations on allocation, exploitation, use, and recovery of telecommunications codes and numbers.
적용 범위
State administrative agencies, organizations, and enterprises allocated codes and numbers, and telecommunications service users.
핵심 사항
- The Telecommunications Authority shall develop planning and manage number pools, allocate, recover, and accept the return of codes and numbers; guide enterprises in their implementation.
- Telecommunications enterprises must exploit and use codes and numbers in accordance with regulations, issue, return, lease codes and numbers; inspect and recover codes and numbers used for improper purposes.
- Telecommunications service users must use subscriber numbers according to contracts, return them when no longer needed.
- Allocate telecommunications codes and numbers based on specific criteria for each type of service, with defined quantities and timeframes.
- Leasing and subleasing of telecommunications subscriber numbers must be done through written contracts and reported to the Telecommunications Authority.
- Return and recover codes and numbers when no longer needed or if penalized under the law.
🌐 이 문서의 사회적 영향
- Positive impact: Strengthened management of telecommunications number pools, ensuring effective use and information security.
- Negative impact: Administrative burden for enterprises and citizens in complying with regulations.
- Benefits: Enterprises have clear legal grounds to manage telecommunications number pools, avoiding legal risks.
❓ 자주 묻는 질문
What must telecommunications enterprises do when allocating codes and numbers?
Enterprises must exploit and use codes and numbers according to the plan; issue, return, lease codes and numbers; inspect and recover codes and numbers not used for intended purposes.
What rights do telecommunications service users have when using subscriber numbers?
Users must use subscriber numbers according to contracts and legal provisions; return numbers when no longer needed.
Can telecommunications enterprises lease allocated codes and numbers?
Yes, but they must have the corresponding service license and comply with contractual regulations, reporting to the Telecommunications Authority.
What fees must telecommunications enterprises pay when allocating codes and numbers?
Allocation fees and usage fees for number pools as prescribed by law. Organizations and enterprises must pay these fees after receiving allocation decisions.
Are there specific terms for leasing and subleasing codes and numbers?
Lease and sublease terms may not exceed the corresponding validity periods of telecommunications licenses for leasing and subleasing enterprises.
전문
CIRCULAR
Provisions on management and use of telecommunications number pools
__________________
Pursuant to the Law on Telecommunications dated November 23, 2009;
Pursuant to Decree No. 25/2011/NĐ-CP dated April 6, 2011, issued by the Government, detailing and guiding the implementation of certain provisions of the Law on Telecommunications;
Based on Decree No. 132/2013/ND-CP dated October 16, 2013 of the Government on the functions, tasks, powers, and organizational structure of the Ministry of Information and Communications;
At the proposal of the Director of the Telecommunications Administration,
The Minister of Information and Communications issues the Circular Provisions on management and use of telecommunications number pools.
PART I
GENERAL PROVISIONS
Article 1. Scope of Regulation
This Circular stipulates provisions on management and use of telecommunications number pools (hereinafter referred to as number pools), including matters such as allocation, issuance, exploitation, utilization, recovery, return, leasing, and subleasing of telecommunications codes and numbers (hereinafter referred to as codes and numbers).
Article 2. Applicability
This Circular applies to:
1. State agencies related to the activities of managing and using number pools.
2. Agencies, organizations, enterprises allocated codes and numbers.
3. Telecommunications service users issued and using codes and numbers.
Article 3. Explanation of Terms
In this Circular, the following terms shall be understood as follows:
1. Allocation of codes and numbers refers to the act of state agencies responsible for telecommunications granting the right to use codes and numbers to agencies, organizations, and enterprises according to planning, management, and usage regulations of number pools.
2. Exploitation of codes and numbers refers to the act of agencies, organizations, and enterprises declaring and putting allocated codes and numbers into operation on technical systems.
3. Issuance of codes and numbers refers to the act of agencies, organizations, and enterprises assigning allocated codes and numbers to members of agencies, organizations, and telecommunications subscribers.
4. Utilization of codes and numbers refers to the act of telecommunications service users utilizing assigned codes and numbers to access telecommunications networks, services, and applications.
5. Return of codes and numbers refers to the act of agencies, organizations, and enterprises voluntarily returning allocated codes and numbers to state agencies responsible for telecommunications or telecommunications subscribers voluntarily returning issued codes and numbers to agencies, organizations, and enterprises when there is no longer a need for use.
6. Recovery of codes and numbers refers to the act of state agencies responsible for telecommunications deciding to reclaim allocated codes and numbers or agencies, organizations, and enterprises deciding to reclaim issued codes and numbers.
7. Subleasing of numbers refers to the act of telecommunications enterprises subleasing the right to use allocated subscriber numbers to other telecommunications enterprises.
8. Code block, number block refers to a set of consecutive codes and numbers, specifically: A code block of 10 codes and numbers consists of 10 codes and numbers with the same tens digit; a code block of 100 codes and numbers consists of 100 codes and numbers with the same hundreds digit, etc.
Article 4. Responsibilities in the management and use of number pools
1. The Telecommunications Department:
a) Drafting, revising, and supplementing planning and management regulations for number pools to be submitted to the Ministry of Information and Communications for promulgation;
b) Submitting to the Ministry of Information and Communications for announcement of codes and numbers; requesting issuance of codes and numbers for international organizations;
c) Drafting plans for changing telecommunications subscriber numbers in cases where changes in length and structure of numbers occur, to be submitted to the Ministry of Information and Communications for promulgation;
d) Submitting to the Ministry of Information and Communications for approval of allocation, recovery, acceptance of returns of codes and numbers; acceptance of changes in subscriber numbers for dedicated telecommunications networks serving Party and State agencies, defense, and security;
đ) Directing and organizing implementation of planning and management regulations for number pools;
e) Allocating, recovering, accepting returns of codes and numbers; accepting changes in subscriber numbers without altering their length and structure according to planning and management regulations for number pools, except as provided in point d, Clause 1 of this Article;
g) Requesting suspension of contracts for leasing and subleasing of telecommunications subscriber numbers if violations of planning and management regulations for number pools are discovered;
h) Collecting, managing, and using fees and charges for number pools in accordance with regulations;
i) Building technical systems to connect with telecommunications enterprises to facilitate data collection, storage, and management regarding codes and numbers;
k) Monitoring and statistics on the use of codes and numbers;
l) Organizing inspections, audits, handling violations, and resolving complaints and denunciations in activities related to the management and use of number pools.
2. Departments of Information and Communications:
a) Promoting and guiding agencies, organizations, and individuals within their jurisdiction in the management and use of number pools according to planning and management regulations for number pools;
b) Inspecting, auditing, handling violations, and resolving complaints and denunciations in activities related to the management and use of number pools within their jurisdiction.
3. Telecommunications enterprises:
a) Implementing planning and management regulations for number pools issued by the Ministry of Information and Communications;
b) Drafting, issuing, and implementing management regulations and exploitation plans for allocated codes and numbers;
c) Taking the lead and coordinating with relevant telecommunications enterprises to put allocated codes and numbers into exploitation, while informing and guiding telecommunications service users on their use;
d) Issuing, returning, and subleasing allocated codes and numbers according to planning and management regulations for number pools;
đ) Checking and recovering codes and numbers used for improper purposes or in violation of regulations;
e) Investing in building technical systems and databases to store and manage data on allocated codes and numbers. Connecting technical systems with the Telecommunications Department upon request to support number pool management.
4. Agencies, organizations, and enterprises allocated codes and numbers:
a) Exploiting and using allocated codes and numbers strictly in accordance with planning and management regulations for number pools;
b) Returning codes and numbers when there is no longer a need for use.
5. Telecommunications service users:
a) Using issued subscriber numbers in accordance with service usage contracts or registration agreements with telecommunications enterprises and management regulations for number pools;
b) Returning subscriber numbers when there is no longer a need for use.
Article 5. Reporting System
1. Annually, before January 15th, agencies, organizations, and enterprises allocated codes and numbers are responsible for submitting written reports to the Telecommunications Department containing data and exploitation and utilization situations of codes and numbers from the previous year according to the model attached at Appendix 1 of this Circular.
2. Agencies, organizations, and enterprises allocated codes and numbers are responsible for the accuracy and timeliness of reported data content. In necessary cases, reporting entities must prove the accuracy of reported data upon request from the Telecommunications Department; dispatch staff to cooperate and provide necessary equipment for the Telecommunications Department to audit reported data.
Article 6. Fees and charges for telecommunications number pools
1. Organizations, enterprises allocated codes and numbers shall be responsible for paying allocation fees and number pool usage fees as prescribed.
2. Organizations, enterprises shall only receive allocation decisions after paying the prescribed allocation fee.
3. Within thirty days from receiving notification to pay the number pool usage fee, organizations, enterprises shall be responsible for paying the prescribed fee.
Chapter II
ALLOCATION OF TELECOMMUNICATIONS CODES AND NUMBERS
Article 7. Procedures for allocating codes and numbers
1. The application dossier for allocating codes and numbers shall be prepared in one set, including:
a) A request form for allocating codes and numbers according to the model attached as Appendix 2 to this Circular;
b) A copy of the telecommunications license (for telecommunications enterprises); a certified copy of the business registration certificate or investment certificate (for other enterprises); a certified copy of the establishment decision (for non-enterprise organizations) when submitting the dossier through postal service; or a copy of the telecommunications license (for telecommunications enterprises); a copy of the business registration certificate or investment certificate (for other enterprises); a copy of the establishment decision (for non-enterprise organizations) accompanied by original copies of these documents for verification when submitting the dossier directly at the Telecommunications Administration.
2. Address for receiving dossiers and delivering results:
a) Organizations, enterprises submit dossiers directly or through postal service to the Telecommunications Administration (specific address published on the Telecommunications Administration's website: vnta.gov.vn);
b) Results of dossier processing are delivered at the place where the dossier was received or through postal service.
3. Time limit and procedure for processing dossiers: Within ten working days from the date of receipt of complete and valid dossiers, the Telecommunications Administration will issue a Decision on code and number allocation. In case of disagreement, the Telecommunications Administration will provide a written explanation of the reasons for rejection.
Article 8. Allocation of fixed terrestrial network subscriber numbers
1. Criteria for allocation:
a) Fixed terrestrial network subscriber numbers are allocated to enterprises with a public telecommunications network establishment license for fixed terrestrial networks and a telecommunications service provision license for fixed terrestrial services;
b) The utilization rate of fixed terrestrial network subscriber numbers of enterprises must reach a minimum of 75% of the total number of fixed terrestrial network subscriber numbers already allocated (calculated separately for each numbering area) for subsequent allocations.
2. Method of allocation: Fixed terrestrial network subscriber numbers are allocated in blocks of 10,000 numbers or 100,000 numbers. The minimum quantity is 10,000 numbers and the maximum is 100,000 numbers per allocation (applicable to both the first allocation and subsequent allocations) for each numbering area.
Article 9. Allocation of fixed satellite network subscriber numbers
1. Criteria for allocation:
a) Fixed satellite network subscriber numbers are allocated to enterprises with a public telecommunications network establishment license for fixed satellite networks and a telecommunications service provision license for fixed satellite services;
b) The utilization rate of fixed satellite network subscriber numbers of enterprises must reach a minimum of 75% of the total number of fixed satellite network subscriber numbers already allocated for subsequent allocations.
2. Method of allocation: Fixed satellite network subscriber numbers are allocated in blocks of 10,000 numbers or 100,000 numbers. The minimum quantity is 10,000 numbers and the maximum is 100,000 numbers per allocation (applicable to both the first allocation and subsequent allocations).
Article 10. Allocation of mobile terrestrial communication network codes and subscriber numbers for individual telecommunications subscribers
1. Criteria for allocation:
a) Mobile terrestrial communication network codes and subscriber numbers for individual telecommunications subscribers shall be allocated to enterprises with a public telecommunications network establishment license for terrestrial mobile networks and a telecommunications service provision license for terrestrial mobile information services.
b) The utilization rate of mobile terrestrial communication network subscriber numbers for individual telecommunications subscribers of enterprises must reach at least 75% of the total number of mobile terrestrial communication network subscriber numbers for individual telecommunications subscribers that have been allocated for the second allocation and subsequent allocations.
2. Allocation method:
a) Terrestrial mobile communication network codes for Human to Human (H2H) communication methods shall be allocated on a code-by-code basis for each allocation.
b) Subscriber numbers for mobile terrestrial communication networks used for individual telecommunications subscribers shall be allocated in blocks of 100,000 numbers or 1,000,000 numbers. The minimum quantity is 100,000 numbers and the maximum is 2,000,000 numbers for each allocation (applicable to both the first allocation and subsequent allocations).
Article 11. Allocation of mobile terrestrial communication network codes and subscriber numbers for device telecommunications subscribers
1. Criteria for allocation:
a) Mobile terrestrial communication network codes and subscriber numbers for device telecommunications subscribers shall be allocated to enterprises with a public telecommunications network establishment license for terrestrial mobile networks and a telecommunications service provision license for terrestrial mobile information services.
b) The utilization rate of mobile terrestrial communication network subscriber numbers for device telecommunications subscribers of enterprises must reach at least 75% of the total number of mobile terrestrial communication network subscriber numbers for device telecommunications subscribers that have been allocated for the second allocation and subsequent allocations.
2. Allocation method:
a) Terrestrial mobile communication network codes for Machine to Machine (M2M) communication methods shall be allocated on a code-by-code basis for each allocation.
b) Subscriber numbers for mobile terrestrial communication networks used for device telecommunications subscribers shall be allocated in blocks of 100,000 numbers or 1,000,000 numbers. The minimum quantity is 100,000 numbers and the maximum is 2,000,000 numbers for each allocation (applicable to both the first allocation and subsequent allocations).
Article 12. Allocation of free call service numbers and high-cost call service numbers
1. Criteria for allocation:
a) Free call service numbers and high-cost call service numbers shall be allocated to enterprises with a public telecommunications network establishment license for fixed terrestrial networks.
b) The utilization rate of free call service numbers or high-cost call service numbers of enterprises must reach at least 75% of the total number of free call service numbers or the total number of high-cost call service numbers that have been allocated for the second allocation and subsequent allocations.
2. Allocation method: Free call service numbers and high-cost call service numbers shall be allocated in blocks of 100 numbers or 1,000 numbers. The minimum quantity is 100 numbers and the maximum is 1,000 numbers for each allocation (applicable to both the first allocation and subsequent allocations).
3. Free call service numbers and high-cost call service numbers may only be used to receive incoming calls. They shall not be used for outgoing calls or sending and receiving messages.
4. After being allocated free call service numbers and high-cost call service numbers, telecommunications enterprises providing free call service numbers and high-cost call service numbers to other agencies, organizations, or enterprises must include the provision of free call service numbers and high-cost call service numbers in the telecommunications service purchase and sale contracts or telecommunications service usage contracts.
Article 13. Allocation of Short Message Service Numbers
1. Criteria for allocation:
a) Short message service numbers allocated to telecommunications application service providers on mobile terrestrial networks.
b) The utilization rate of short message service numbers by enterprises must reach at least 80% of the total number of short message service numbers allocated for the second allocation and subsequent allocations.
2. Method of allocation: A maximum of ten short message service numbers shall be allocated per allocation (applicable to both the first allocation and subsequent allocations).
Article 14. Allocation of Information Inquiry Service Numbers
1. Criteria for allocation:
a) Information inquiry service numbers allocated to agencies, organizations, and enterprises established under Vietnamese law with functions, tasks, or business registration in the provision of information content services on telecommunications networks.
b) The utilization rate of information inquiry service numbers by enterprises must reach at least 80% of the total number of information inquiry service numbers allocated for the second allocation and subsequent allocations.
2. Method of allocation: A maximum of ten information inquiry service numbers shall be allocated per allocation (applicable to both the first allocation and subsequent allocations).
Article 15. Allocation of Internet Telephone Subscriber Numbers
1. Criteria for allocation:
a) Internet telephone subscriber numbers allocated to enterprises holding licenses for establishing public telecommunications networks of fixed terrestrial networks and licenses for providing fixed terrestrial telecommunications services.
b) Enterprises must have the capability to determine the location of subscribers for emergency services.
c) The utilization rate of internet telephone subscriber numbers by enterprises must reach at least 75% of the total number of internet telephone subscriber numbers allocated for the second allocation and subsequent allocations.
2. Method of allocation: Internet telephone subscriber numbers shall be allocated in blocks of 10,000 numbers or 100,000 numbers. The minimum quantity is 10,000 numbers and the maximum is 100,000 numbers per allocation (applicable to both the first allocation and subsequent allocations).
Article 16. Allocation of International Telephony Service Codes for Overseas Billing
1. Criteria for allocation: International telephony service codes for overseas billing shall be allocated to enterprises holding licenses for establishing public telecommunications networks of fixed terrestrial networks and licenses for providing international telephony services.
2. Method of allocation: Each enterprise providing international telephony services for overseas billing shall only be allocated one code.
Article 17. Allocation of Data Transmission Service Codes
1. Criteria for allocation:
a) Data transmission service codes allocated to enterprises holding licenses for establishing public telecommunications networks of fixed terrestrial networks and licenses for providing data transmission services.
b) The utilization rate of data transmission service codes by enterprises must reach 100% of the total number of data transmission service codes allocated for the second allocation and subsequent allocations. Data transmission service codes shall not be allocated for enterprises to keep as reserves.
2. Method of allocation: A maximum of two data transmission service codes shall be allocated per allocation (applicable to both the first allocation and subsequent allocations).
Article 18. Allocation of VoIP Telephone Service Codes
1. Allocation Criteria: VoIP telephone service codes shall be allocated to enterprises holding licenses for providing domestic long-distance telephone services or international telephone services (either outgoing or both outgoing and incoming) under telecommunications service types. VoIP telephone service codes shall not be allocated to enterprises solely engaged in inbound international telephone services.
2. Allocation Method: Each enterprise providing VoIP telephone services shall only be allocated one code.
Article 19. Allocation of Operator Codes
1. Allocation Criteria: Operator codes shall be allocated to enterprises holding licenses for establishing public telecommunications networks of fixed terrestrial networks (public switched telephone network - PSTN) and licenses for providing domestic long-distance or international telecommunications services.
2. Allocation Method: Each enterprise shall only be allocated one code.
Article 20. Allocation of Mobile Terrestrial Network Identification Codes
1. Criteria for allocation:
a) Mobile terrestrial network identification codes shall be allocated to enterprises holding licenses for establishing public telecommunications networks of mobile terrestrial networks and licenses for providing mobile terrestrial information services.
b) The utilization rate of mobile terrestrial network identification codes by enterprises must reach 100% of the total number of allocated mobile terrestrial network identification codes for subsequent allocations. Mobile terrestrial network identification codes shall not be allocated for reserve purposes.
2. Allocation Method: One mobile terrestrial network identification code shall be allocated per allocation (applicable to both initial and subsequent allocations).
Article 21. Allocation of Data Network Identification Codes
1. Criteria for allocation:
a) Data network identification codes shall be allocated to enterprises holding licenses for establishing public telecommunications networks of fixed terrestrial networks, fixed satellite networks and licenses for providing data transmission services.
b) The utilization rate of data network identification codes by enterprises must reach 100% of the total number of allocated data network identification codes for subsequent allocations. Data network identification codes shall not be allocated for reserve purposes.
2. Allocation Method: One data network identification code shall be allocated per allocation (applicable to both initial and subsequent allocations).
Article 22. Allocation of International Signaling Point Codes
1. Criteria for allocation:
a) International signaling point codes shall be allocated to enterprises holding licenses for establishing public telecommunications networks of fixed terrestrial networks, fixed satellite networks, mobile terrestrial networks and licenses for providing international telephone services, mobile information services using signaling links to directly connect with the international signaling network using Signaling System 7 (SS7).
b) The utilization rate of international signaling point codes by enterprises must reach 100% of the total number of allocated international signaling point codes for subsequent allocations. International signaling point codes shall not be allocated for reserve purposes.
2. Allocation Method: A maximum of two international signaling point codes shall be allocated per allocation (applicable to both initial and subsequent allocations).
Article 23. Allocation of National Signaling Point Codes
1. Criteria for allocation:
a) National signaling point codes shall be allocated to enterprises with permits for establishing public telecommunications networks of fixed terrestrial, fixed satellite, mobile terrestrial networks, or permits for providing telecommunications services of fixed local telephone, domestic long-distance, international telephone, mobile information services using signaling links to directly connect to the national signaling network using the Signaling System No. 7.
b) The utilization rate of national signaling point codes by enterprises must reach a minimum of 75% of the total number of national signaling point codes allocated for the second allocation and subsequent allocations.
2. Method of allocation: National signaling point codes are allocated in blocks of 10 codes or 100 codes. The minimum quantity is 10 codes and the maximum is 100 codes per allocation (applicable to the first allocation as well as subsequent allocations).
Article 24. Commonly Used Codes and Numbers
1. Commonly used codes and numbers are codes and numbers that are not allocated exclusively to any agency, organization, or enterprise by the Ministry of Information and Communications but are designated for common use by all agencies, organizations, and enterprises throughout the country, such as area codes, emergency service numbers (112, 113, 114, 115), test service numbers (100117, 100118), mandatory customer support service numbers (116, 118, 119), short message service numbers through the national humanitarian portal (1400-1409), etc.
2. Based on the Telecommunications Number Planning and actual conditions at each stage, the Ministry of Information and Communications will publish lists and guidelines for commonly used codes and numbers.
Chapter III
LEASING AND SUBLEASING TELECOMMUNICATIONS SUBSCRIBER NUMBERS
Article 25. Principles of Leasing and Subleasing Telecommunication Subscriber Numbers
1. A telecommunications enterprise selling telecommunications services to another telecommunications enterprise may lease back its allocated telecommunications subscriber numbers to that enterprise. A telecommunications enterprise purchasing telecommunications services from another telecommunications enterprise for resale shall be assigned telecommunications subscriber numbers it leases for its subscribers. Telecommunications subscriber numbers shall not be leased or subleased without being tied to the resale of telecommunications services.
2. Both the leasing telecommunications enterprise and the leasing telecommunications enterprise must have telecommunications licenses allowing them to provide the same type of telecommunications service.
3. The term of leasing and subleasing telecommunications subscriber numbers shall not exceed the corresponding terms of the telecommunications licenses of the leasing enterprise and the subleasing enterprise.
4. Telecommunications enterprises participating in leasing and subleasing telecommunications subscriber numbers shall be responsible for implementing the telecommunications number planning and management regulations; ensuring the legitimate rights and interests of related organizations and individuals.
Article 26. Contracts for Leasing and Subleasing Telecommunications Subscriber Numbers
1. Contracts for leasing and subleasing telecommunications subscriber numbers must be in writing. In cases where separate contracts are not established, the contents of leasing and subleasing telecommunications subscriber numbers must be included in the telecommunications service sales contract.
2. In addition to general provisions of the law on contracts, the contracts referred to in Clause 1 of this Article must include at least the following contents:
a) Telecommunications licenses of the enterprises (number, date of issuance);
b) Type of leased telecommunications subscriber numbers;
c) Quantity of leased telecommunications subscriber numbers;
d) Lease term;
đ) Lease price;
e) Plan for utilizing leased telecommunications subscriber numbers in the first three years;
g) Rights and responsibilities of the parties in managing, utilizing, and operating leased telecommunications subscriber numbers.
Article 27. Notification of leasing and renting of telecommunications subscriber numbers
1. Within five working days from the date of signing the leasing and renting contract for telecommunications subscriber numbers or the purchase and sale service contract containing leasing and renting of telecommunications subscriber numbers, the telecommunications enterprise leasing telecommunications subscriber numbers shall be responsible for notifying in writing (accompanied by the original contract mentioned above) according to the form at Appendix 3 issued together with this Circular to the Telecommunications Department about the leasing and renting of telecommunications subscriber numbers.
2. When inspecting contracts, if it is found that the contract signed as stipulated in Clause 1 of Article 26 violates the provisions of Article 25 or lacks the minimum contents prescribed in Clause 2 of Article 26 of this Circular, the Telecommunications Department shall issue a written request to the relevant parties to stop implementing the contract until all violations are rectified and the notification procedure to the Telecommunications Department as prescribed in Clause 1 of this Article is completed.
Article 28. Notification of termination of leasing and renting of telecommunications subscriber numbers
Within ten working days after terminating the implementation of the contracts specified in Clause 1 of Article 26, the telecommunications enterprise leasing telecommunications subscriber numbers shall be responsible for notifying in writing to the Telecommunications Department about the termination of leasing and renting of telecommunications subscriber numbers.
Chapter IV
CHANGE OF TELECOMMUNICATIONS SUBSCRIBER NUMBER, RETURN AND RECOVERY OF CODES AND NUMBERS
Article 29. Change of telecommunications subscriber number
The change of telecommunications subscriber number shall be carried out in accordance with the provisions of Article 32 and Article 33 of Decree No. 25/2011/ND-CP dated April 6, 2011 of the Government detailing and guiding the implementation of certain articles of the Law on Telecommunications.
2. In the case where the telecommunications enterprise changes the telecommunications subscriber number as prescribed in point b, Clause 1 of Article 33 of Decree No. 25/2011/ND-CP, the application for changing the telecommunications subscriber number in the application dossier for changing the telecommunications subscriber number shall be implemented according to the form at Appendix 4 issued together with this Circular.
Article 30. Procedures for returning codes and numbers
1. Returning codes and numbers allocated by the Telecommunications Department to agencies, organizations, and enterprises:
a) When there is no longer a need to use them, the agency, organization, or enterprise shall submit an application according to the form at Appendix 5 issued together with this Circular to the Telecommunications Department to return the codes and numbers according to the principle that the codes and numbers are returned in the same manner as they were allocated (the minimum quantity of codes and numbers returned must be similar to the minimum quantity allocated).
b) Address for receiving applications and delivering results: The agency, organization, or enterprise may submit the application directly or through postal services to the Telecommunications Department (specific address published on the Telecommunications Department's website: vnta.gov.vn). The result of processing the application will be delivered at the place where the application was received or through postal services.
c) Time and process for handling the application for returning codes and numbers: Within five working days from the date of receipt of the application for returning codes and numbers, the Telecommunications Department will issue a written notification accepting or not accepting the return of codes and numbers. In the case of non-acceptance, the notification will clearly state the reasons for non-acceptance.
2. Returning codes and numbers assigned by telecommunications enterprises to service users: When there is no longer a need to use them, the service user shall complete the procedures for returning the assigned codes and numbers in accordance with the service usage contract or service registration agreement signed with the telecommunications enterprise and the management and use regulations for numbering resources.
3. From the date of acceptance of the return of codes and numbers, agencies, organizations, enterprises, and individuals must terminate the exploitation and use of the codes and numbers and bear responsibility for ensuring the legitimate rights and interests of related organizations and individuals in accordance with the law.
Article 31. Revocation of Codes and Numbers
1. The Telecommunications Regulatory Authority shall issue a decision to revoke codes and numbers in the following cases:
a) Cases prescribed in Clause 2 of Article 50 of the Law on Telecommunications;
b) Agencies, organizations, enterprises whose telecommunications licenses are revoked according to Article 39 of the Law on Telecommunications; or are subject to penalties under the law where the penalty decision includes measures to mitigate consequences involving the revocation of telecommunications licenses (if the telecommunications license is associated with the use of codes and numbers);
c) Agencies, organizations, enterprises subject to penalties under the law where the penalty decision includes measures to mitigate consequences involving the revocation of codes and numbers or supplementary penalties involving the confiscation of objects and means associated with the use of codes and numbers.
2. Telecommunications enterprises shall revoke codes and numbers in the following cases:
a) Telecommunication subscribers violate provisions regarding the cessation of provision and use of services associated with the use of codes and numbers in service usage contracts or service registration agreements signed with telecommunications enterprises;
b) Telecommunication subscribers are subject to penalties under the law where the penalty decision includes measures to mitigate consequences involving the revocation of codes and numbers or supplementary penalties involving the confiscation of objects and means associated with the use of codes and numbers.
3. From the date the decision to revoke codes and numbers takes effect, agencies, organizations, enterprises, and individuals must cease exploitation and use of the revoked codes and numbers and bear responsibility for ensuring the rights and legitimate interests of related organizations and individuals in accordance with the law.
Chapter V
IMPLEMENTING PROVISIONS
Article 32. Effectiveness
This Circular takes effect from November 1, 2015.
Article 33. Implementation Organization
1. The Head of the Office, Director of the Telecommunications Regulatory Authority, Heads of agencies and units under the Ministry, Directors of Provincial Departments of Information and Communications, General Directors, Directors of telecommunications enterprises, and relevant agencies, organizations, and individuals are responsible for implementing this Circular.
2. In the course of implementation, if any difficulties arise, they should be reported promptly to the Ministry of Information and Communications (Telecommunications Department) for consideration, guidance, and resolution./.
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