Decision No. 33/2006/QĐ-BBCVT issues Regulations on Quality Management of Postal and Telecommunications Services. These regulations apply to organizations and individuals participating in providing and using postal services, express delivery, express mail, and telecommunications services.
适用范围
Organizations and individuals participating in providing postal services, express delivery services, express mail services, and telecommunications services.
要点
- Organizations and individuals providing postal services, express delivery, express mail, and telecommunications services must ensure service quality in accordance with the regulations.
- Organizations and individuals using services must comply with the requirements regarding service quality as stipulated.
🌐 本文件的社会影响
- Strengthening the management of postal and telecommunications service quality helps improve efficiency and reputation of the industry.
- Reducing risks for service users when there are specific regulations on service quality.
❓ 常见问题
To which organizations does this decision apply?
This decision applies to organizations and individuals participating in providing and using postal services, express delivery, express mail, and telecommunications services.
What must organizations and individuals ensure about service quality?
Organizations and individuals providing services must ensure service quality according to the provisions of this Decision, specifically adhering to requirements regarding time, content, form, and reliability of the service.
When does this decision take effect?
This decision takes effect fifteen (15) days from the date of publication in the Official Gazette.
Which previous decision does this decision replace?
This decision replaces Decision No. 176/2003/QĐ-BBCVT of the Minister of Posts and Telecommunications.
What must organizations and individuals using services do?
Organizations and individuals using services must comply with the requirements regarding service quality stipulated in this Decision, including inspecting and reporting on service quality if problems are detected.
全文
Pursuant to …;
Issuing Regulations on Quality Management of Postal and Telecommunication Services
_________________________
MINISTER OF POST AND TELECOMMUNICATIONS
Pursuant to the Ordinance on Post and Telecommunications dated May 25, 2002;
Pursuant to Decree No. 90/2002/NĐ-CP dated November 11, 2002 of the Government stipulating the functions, tasks, powers, and organizational structure of the Ministry of Post and Telecommunications;
Pursuant to Decree No. 157/2004/NĐ-CP dated August 18, 2004 of the Government detailing the implementation of certain provisions of the Ordinance on Post and Telecommunications regarding postal services;
Pursuant to Decree No. 160/2004/NĐ-CP dated September 3, 2004 of the Government detailing the implementation of certain provisions of the Ordinance on Post and Telecommunications regarding telecommunication services;
Pursuant to Decree No. 179/2004/NĐ-CP dated October 21, 2004 of the Government stipulating state management of product and commodity quality;
Pursuant to Decision No. 190/2004/QĐ-TTg dated November 8, 2004 of the Prime Minister on the management of courier services;
Considering the Memorandum No. 28/QLCL-CLDV dated August 24, 2006 of the Director of the Quality Management Department for Post and Telecommunications and Information Technology;
At the proposal of the Director of the Science and Technology Department,
DECISION:
Article 1. Attached to this Decision are "Regulations on Quality Management of Postal and Telecommunication Services".
Article 2. This Decision shall take effect fifteen (15) days from the date of publication in the Official Gazette.
This Decision replaces Decision No. 176/2003/QĐ-BBCVT dated November 10, 2003 of the Minister of Post and Telecommunications.
Article 3. The Heads of the Office, Inspectorate, Science and Technology Department, other Departments, Director of the Quality Management Department for Post and Telecommunications and Information Technology, Heads of units under the Ministry of Post and Telecommunications, Directors of Provincial Post and Telecommunications Departments, organizations and individuals involved in providing and using postal services, courier services, express delivery services, and telecommunication services are responsible for implementing this Decision./.
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